15 results found for REHABILITATION Clinics in KENT, SOUTH EAST

The staff at benenden were very friendly and helpful and looked after me very well and attended pain relief very quickly and were vey professional.

On my first visit to the department on 17 March 2022 (after knee surgery for a Patellofemoral joint replacement on 14 March 2022) I was introduced to Chinyelu. Her immediate reaction to me could not have been less welcoming. Unfortunately she remained this way for the whole of the 45 minute appointment. I had already had 3 left hip replacements so I was used to pain but the pain of a partial knee replacement is far worse. I explained to her that I was in a lot of pain and her reaction was ‘you will be’, absolutely no effort to give me advice as to how I could make myself more comfortable. She then proceeded to make me lift my leg (impossible) and also bend it (impossible). I was feeling very vulnerable when I attended the appointment and really needed some support and I received none. My husband was in the car park when I came out and I cried. This is not like me. Since then I have been very fortunate to mainly see Sarah who is one of the very best physiotherapists I have ever met (as you can imagine this is an extremely strong recommendation if you look at my medical history) who is always warm and friendly and gets the best out of me. I have also met G on a couple of occasions who has been an excellent replacement for Sarah.

It was what I wanted. I got a diagnosis, and a temporary treatment plan until I’m able to be sent for a scan

The consultant was one hour late and his apology was less than sincere !!

I have had a very good experience with MyAccess so far. The clinic responds to queries quickly and the staff are very friendly and helpful. In future I would like to see the patient portal improved so that it had more information regarding prescriptions and products.

Overall, all the staff are very good and friendly

Really good experience all round.

Very good experience. Pinpointed the problem and underlying cause which I hadn’t even considered. After taking their advice I’m pain free in no time

Very good. Easy to find, easy parking and lovely reception area. I was seen by the physio within minutes of arriving.