5 results found for MIDWIFERY Clinics in UNITED KINGDOM

I got in touch with MUMS Clinic regarding treatment for my hand. After sending photos as requested, I heard nothing for several days. During that time, I contacted MUMS several times by phone and eventually was given an appointment and was asked to pay £50 deposit by one of the receptionists. I travelled on the day of the appointment from London to Solihull. When I arrived in Solihull, I received a call from MUMs advising me that they could not treat my hand and not to attend the booked appointment. When I asked for a refund of my deposit and expenses, I was advised by the MUMS assistant manager that they would review the case and let me know. Weeks later, I have heard nothing from them. I am disappointed and angry that I was not notified in advance of travelling that morning by train from London to attend and that I lost a day’s work and incurred travel expenses for myself and my wife.

Excellent staff very efficient and helpful

Small clinic meant it felt intimate and the staff were always so attentive - much more personable than going to a hospital for scans / check-ups

The nurses were really kind and the environment was calm, professional and clean.