69 results found for KNEE CYST Clinics in EALING, WEST LONDON

Overall good except for the wait times.

Fantastic setup. Great experience. Super polite and friendly people

All staff I met were polite and helpful. The consultation was dealth with respect and plenty of time given to answer questions. Thank you.

It provided excellent patient care.

Excellent in every respect. Only visited for a short outpatient appointment.

All fine . No issues .

Cromwell Hospital is generally always a good experience.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very pleased with my visits to New Victoria Hospital.