51 results found for HIP RESURFACING Clinics in HACKNEY, EAST LONDON

The reception was vary professional.

Welcomed in a very friendly manner, appointment organised very efficiently. Staff was lovely

Clean, calm, efficient, centrally located, great consultant.

Very good, nice receptionists, thoough some delay with software

Excellent experience and I am a medical insider

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

They were fine front desk could be a bit nicer but was clean and spacious

One small delay otherwise the operation was timely and the staff very good

Excellent level of service, efficiency and comfort with personable staff throughout.