87 results found for DUPUYTREN'S CONTRACTURE SPECIALISTS in BAKER STREET, MARYLEBONE

During the initial appointment Dr Karuppaiah gave me all of the information required so that I could make an informed decision on the best treatment for my hand. On the day of the surgery he again made me feel at ease an I had full confidence going into theatre. No complications and my hand is healing as expected.

I had a satisfactory medical appointment with Dr. Graham-Lawton but encountered significant issues during the billing process and with staff communication. Despite having an agreement on fees, I was billed at a much higher rate, not covered by my insurance due to the discrepancy. Efforts to resolve this were met with unprofessional responses, including a concerning threat to share my personal details over the disputed charge. Persistent communication eventually led to the acknowledgment of their mistake, but regrettably too late for insurance claims, adversely affecting my financial situation. Furthermore, my requests to submit formal feedback were denied, and I was incorrectly informed that the Doctor does not use Doctify, which contradicted my findings. This experience has unfortunately led me to question the practice's integrity, especially regarding its billing practices, staff professionalism, and transparency in patient feedback

Explained everything very well

Mr West gave me excellent advice and gave me plenty of time to ask questions.

Rob is very professional, caring and provides excellent patient care. Rob always explains in a clear and concise way the procedure, the follow up and the length of recovery time.

Very informative and explained things very well

Very clear explanation of the procedure. Helpfully fitted me into his surgical list at earliest opportunity.

Very friendly and professional service

A pleasant, helpful and informative conversation-paid close attention to my concerns, and was very detailed in his questioning to help establish potential problem. A very polite and friendly demeanour