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St Johns Wood, London, United Kingdom, NW8 7JA
Excellent experience and I am a medical insider
4.67
2589
patient reviews
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
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25 Harley Street, London, United Kingdom, W1G 9QW
Clean, calm, efficient, centrally located, great consultant.
4.82
547
patient reviews
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9 Harley Street, London, United Kingdom, W1G 9QY
The reception was vary professional.
4.83
471
patient reviews
Great Ormond Street, London, United Kingdom, WC1N 3JH
Very good experience at GOSH. Everyone we met was friendly and kind.
4.88
56
patient reviews
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16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Extremely efficient,welcoming and helpful.
4.71
474
patient reviews
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38 Giltspur Road, London, United Kingdom, EC1A 7BS
efficient and on time .
4.68
31
patient reviews
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W Smithfield, London, United Kingdom, EC1A 7BE
The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.
4.42
47
patient reviews
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108 Harley Street, London, United Kingdom, W1G 7ET
The staff was friendly, the facilities were clean, and the service was prompt and professional.
4.89
106
patient reviews
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84 Harley Street, London, United Kingdom, W1G 7HW
An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.
4.86
104
patient reviews