28 results found for DEREALISATION Clinics in SILVERTOWN, NEWHAM

My mum really enjoyed meeting Dr Tom Maclaren. He was very friendly and patient and was able to put her at ease. The memory assessment was thorough and the report was extremely comprehensive and helpful. The prescribed medication is also making a difference. We had to chase on the initial appointment and report so these aspects could be improved. However, we would have no hesitation recommending the clinic.

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Pleasant and efficient staff.

Entering the lady at reception says straight down the corridor to room 6. Door at the end of the corridor says waiting room 3 so I go back and ask and she says yes. Going in, room 6 says do not disturb. But I’m wondering if it’s been left like that by accident. There’s the sound of wind playing but no sign explaining why so I spend a few minutes trying to figure out if it’s wind or a speaker. This could be handled by explaining clearly where to go and what will happen - particularly important to people who are neurodivergent, which is why I’m here. I’m anxious enough without extra cognitive load. She could say “Straight down the corridor into waiting room 3, the doctor is in room 6. If it shows do not disturb then wait and he’ll be with you shortly. There’s a speaker playing wind sounds to try to put you at ease.”

Our experience has been very good so far. All the staff has been great and very friendly.

The overall experience is excellent.

I didn't visit the clinic itself, but the remote experience was perfect. Swift replies containing all the information needed, flexible appointments with little waiting time and very friendly.

Dr Datta was everything we could have hoped for - experienced, qualified, wise, compassionate and pragmatic.

Generally good, the email exchange with receptionist is swift and efficient.

Very friendly staff