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Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I visited Dr Usha (Gynaecologist) two months back. At the time, I was experiencing health concerns and, since I live in Arabian Ranches (far from the hospital), I contacted the clinic by phone seeking guidance. The nurse attended the call, and I explained my symptoms in detail. I was advised to complete certain tests at the Motor City branch. However, when I arrived at Motor City, I was informed that there was no update regarding my test request, and I had to wait 15–20 minutes before the procedure could be processed. After receiving the test results, I was told that the doctor would prescribe medication only after reviewing the report. Despite having paid the consultation fee, I was not able to speak directly with the doctor. I understand the doctor had surgery scheduled, but I expected a follow-up call once she was available. Over the past three days, I have been trying to follow up regarding my report and prescription. Responses from the nurse have been delayed, and as of now, I have not received clear guidance or medication, despite informing the staff that I am in severe pain. This experience has left me feeling unsupported and concerned about the continuity of care. As a patient who has paid for consultation, I expected timely communication, follow-up, and medical guidance. I hope this feedback is taken constructively and that improvements can be made in communication, coordination between branches, and patient follow-up. Thank you. Qurat

Advanced Care Oncology Center

Imaging (Scans), Oncology

Good day! In going to any clinic or center nor hospital accommodating well for patients really play important role because of emotions which they will feel relax and confidently think they will be in cured. Thru this, I felt that which I’m so thankful from the start. With Ms. Edith and my fellow kababayan thank you for accommodating me very very well and I noticed regardless of raise you all treat them well and it’s really very impressive and recommendable to patient like me. With my doctor, Dr. Tarek, thank you very much for assisting me so well especially when I’m sending WhatsApp message at anytime you’re always replying at anytime as well which really help me feel well. With all the staff who assisted me in this battle thanks a lot. I would to thank you all for providing the transportation picking me in my place in Al Riga, deira. And, for the management thank you very much for setting this qualified staffs. They are really doing very well and I can say job well done and congratulations. With this I say thank thank thank you very much.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I would like to bring to your attention a recurring issue in the reception waiting area. Patients are gathering without any clear initiative from reception staff to organize the queue or manage the order of turns, which leads to disorder each time. This shortcoming places patients in uncomfortable situations. Personally, I had a disagreement with another patient over turn order due to the lack of clear organization. Kindly note that visitors are patients who deserve professional and respectful handling appropriate to a healthcare environment, not an informal setting. We kindly request taking one or both of the following actions: • Strengthen the role of reception staff in actively organizing the queue and communicating effectively with patients. • Or provide a queue numbering system to ensure fairness and smooth flow.

Dr. Elie Al Ahmar

Obstetrician & Gynaecologist

There are not enough words to thank Dr. Elie for everything he has done for me and my family. He delivered both of my babies, and I couldn’t have asked for a better doctor to walk this journey with. During a previous pregnancy, he diagnosed a very rare condition that sadly led to a medical termination. It was the most difficult time of my life, but he supported me every step of the way medically and emotionally. He was patient, compassionate, thorough, and always honest while still being incredibly kind. With my second baby, I felt safe, confident, and completely cared for with extensive follow ups. He is not just an exceptional doctor, he is a rare combination of professionalism, expertise, and genuine human care. I will forever be grateful.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I would like to express my sincere appreciation to Dr. Mohamed Samy. He is truly one of the best orthopedic doctors I have met in the UAE. From the first consultation, he was extremely professional, attentive, and knowledgeable. He took the time to carefully listen to my concerns, clearly explain my condition, and provide a detailed treatment plan. His approach is not only medically excellent but also very reassuring and compassionate. Thanks to his expertise and proper diagnosis, I felt significant improvement and complete confidence throughout the treatment process. I highly recommend Dr. Mohamed Samy to anyone looking for a skilled, trustworthy, and dedicated orthopedic specialist.

Dr Ahamed Namshir

Dentist

I would like to express our sincere appreciation to Dr. Ahamed for the exceptional care and professionalism throughout the orthodontic treatment. The level of expertise demonstrated from the initial consultation to the final outcome was truly commendable. A Stage 3 crossbite case was successfully diagnosed and corrected with precision, and the transformation has been remarkable. The results are genuinely astounding, and we are extremely pleased with the final outcome. Dr. Ahamed’s clear communication, structured treatment planning, and meticulous execution gave us complete confidence at every stage of the process. We highly recommend Dr. Ahamed to anyone seeking orthodontic treatment.

Dr Mohamed Samy Ahmed Sharafeldin

Orthopaedic Surgeon

I would like to express my sincere appreciation to Dr. Mohamed Samy. He is truly one of the best orthopedic doctors I have met in the UAE. From the first consultation, he was extremely professional, attentive, and knowledgeable. He took the time to carefully listen to my concerns, clearly explain my condition, and provide a detailed treatment plan. His approach is not only medically excellent but also very reassuring and compassionate. Thanks to his expertise and proper diagnosis, I felt significant improvement and complete confidence throughout the treatment process. I highly recommend Dr. Mohamed Samy to anyone looking for a skilled, trustworthy, and dedicated orthopedic specialist.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My experience with Dr. Ajay Kumar at Prime Clinic Deira was deeply disappointing. When I mentioned the death of a loved one during my consultation, his response was dismissive and showed a complete lack of compassion. Throughout the appointment, he came across as rude and genuinely uninterested in listening to my concerns. The level of care and empathy was far below what any patient deserves, and I would encourage others to consider this before booking an appointment. In the end he suggested an extremely prolonged consultation process with up to 6 sessions because he views patients as all seeking medications.

Dr. Usha Kiran Talakere

Obstetrician & Gynaecologist

I would like to share my feedback regarding my recent telephone consultation. I had visited Dr. Usha approximately two months ago in person. However, my recent consultation was via telephone. Unfortunately, the doctor was not available at the time, and the nurse attended the call instead. Even if the nurse was coordinating the case, I believe the doctor should have been informed and ensured that appropriate follow-up was done. I hope this feedback will help improve communication and patient care processes in the future.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I had a wonderful experience with Dr. Ameena Jaleel. She is extremely professional, very kind, and gentle in her approach. From the first consultation, I felt comfortable and well taken care of. She is currently helping me remove a wart from my foot, and I am very grateful for her care and expertise. Her assistant, nurse Rupaly, is always smiling, professional, and very helpful. She creates such a warm and welcoming atmosphere. Thank you so much, Dr. Ameena, for your help and excellent care!

Dr Hajar El Aakel

Podiatrist

I would like to express my sincere appreciation and gratitude to Dr. Hajer, a specialist in foot care, for her outstanding professionalism and genuine dedication to patient comfort. I have experienced a high level of precision, expertise, and courteous conduct that truly reflects her commitment and excellence in her field. The quality of care she provides deserves the highest praise. My heartfelt thanks to her, along with my best wishes for continued success and achievement.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

I just wanted to share how wonderful my experience was at the center. You made what could have been a stressful dental visit feel completely comfortable and reassuring. Your professionalism, gentle approach, and clear explanations throughout the appointment truly stood out. It’s clear that you genuinely care about your patients’ comfort and well-being. Thank you for your exceptional care and dedication!

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

As I look back on my pregnancy journey, I feel incredibly grateful to have had Dr. Manar Hajali by my side at Prime Al Nahda Clinic branch. Thank you, Dr. Manar, for your dedication, your warmth, and for helping bring my baby safely into this world. You are truly an amazing doctor, and I will always be grateful. I highly recommend her to any expecting mother looking for exceptional care. 🤍

Dr. Latifa Al Khouri

Cardiologist, Internal Medicine Doctor

I visited Dr. Latifa Al Khouri for a blood pressure check-up. She was very attentive, professional, and friendly. She listened carefully to my concerns and explained the treatment and advice clearly. The consultation was smooth, and I felt confident about my health after the visit. I highly recommend her.

Dr Joseph Eugene Nidhiry

Orthopaedic Surgeon

Orthopedic Dr. Joseph Eugene has a very kind approach with his patients, he makes sure the patient understands his findings, and even provides in depth explanation on what we can do as a home remedy. Would recommend him to my friends who may experience the same foot pain as I have.

Mr Ziad Salah

Physiotherapist

I’ve had anterior pelvic tilt for nearly two years, causing ongoing lower back and hip discomfort. After doing the online exercises with MR. Ziad, I improved a lot my posture feels better and the pain has significantly decreased. Very helpful and professional guidance.