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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I have left the appointment with a big disappointment. I was not listened to, dismissing my previous diagnosis and actual mental state. I left with extreme anxiety & depressed, I wanted to scream. My experience in Dubai regarding mental health has been shocking. The approach & treatment of the patient have no regard to how serious mental wellbeing is. I don’t understand why my medications prescriptions are extremely limited to/between 10 days & 29 days. I’m constantly on travels due to work, and I always find myself running out of medication while I’m away, and have no way to get my prescription wherever I am due to insurance coverage to specific medications & doctors’ limitations in UAE. Instead of feeling calm and confident, I have to constantly worry about my next prescription, which leaves me with triple anxiety attacks & feeling more depressed & let down by the lack of care. My insurance does not limit me from a 2 to 3 months prescription approval and blames the doctors & clinics for not providing a lengthy prescription. WHO & how can this be solved. I would love to hear back from you and find a solution to my issue.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

The receptionist Syed was very rude. He is not suitable for a receptionist role. Aside from having an unpleasant attitude, his face is not accommodating during times of distress. Instead of de-escalating a scenario, he is provoking the patient. He even pointed his finger and asked to be respected even though he was shouting at me. The security had to intervene and the other receptionists were also shocked by his behavior. He immediately told me that I am not covered even though the eligibility can also be checked using the policy details. I told him that I can help in checking the eligibility details. In some instances, the receptionist call the insurance yo confirm the status and this was not done. He even asked me to tell my insurance to update my EID even though it is linked. This did not happen a few days before when I visited Medcare Hospital which also uses the same eligibility portal. This experience is extremely unpleasant with Prime Medical Centre Al Nahda.

Dr. Kalpana Raman

Psychologist

When I suffer difficult time in my life.i could not sleep,I was afraid to tell anyone about my problems i thought that if I told anyone about my problems they would make fun of me meeting mam was truly a turning point in my life.during one of my difficult phases ,she became a safe space where I could speak openly without fear or shame .her gentle voice , patient listening and kind understanding made me feel heard for the first time in a long while . She doesn't give just advice - she genuinely cares with every session ,i felt a little lighter ,a little stronger and more hopeful .she help me understand myself better and guided me toward healing with empathy and wisdom . I am deeply grateful for her support and would wholeheartedly recommend her to anyone struggling emotionally She is not just an excellent psychologist ,but a truly compassionate human being.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

would like to express my sincere appreciation for the excellent care and service I received during my recent visit. A special thank you to Dr. Jose Dennis Joson for his professionalism, thoroughness, and compassionate approach. He took the time to listen carefully, explain everything clearly, and made me feel comfortable and well cared for throughout my appointment. I would also like to commend the reception team for being welcoming, organized, and efficient. Their friendly attitude made the entire experience smooth from start to finish. Thank you for providing such outstanding healthcare service. It is truly appreciated.

Dr Riamol Nancy

Internal Medicine Doctor

Hats off to Dr. Ria. She is very professional, and I truly appreciate the care and assistance she provided. However, my only concern is regarding the delivery of my medicine. I received a message stating that it would be delivered within a maximum of 24 hours and that someone would contact me prior to delivery. Unfortunately, 24 hours have already passed, and I did not receive any call or update. I have already completed the payment, but the medicine has not yet arrived. Kindly check the status of my delivery and advise as soon as possible. Thank you for your prompt attention to this matter.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

I recently had a tooth extraction done by Dr. Mays Aljobri, and I honestly couldn’t have asked for a better experience. She is truly an amazing doctor. From the moment I walked in, she made me feel comfortable and reassured. Her hands are like the hands of an angel — so gentle and precise. The procedure was smooth, quick, and much less painful than I expected. She is very skilled, light-handed, and clearly knows exactly what she’s doing. I’m very grateful for her care and professionalism. I highly recommend Dr. Mays Aljobri to anyone looking for a talented, kind, and experienced dentist.

Al Moosa IVF

Fertility Medicine

I had a truly 10/10 experience at Al Moosa IVF. The staff were extremely kind, welcoming, and professional from the moment I arrived. They made me feel comfortable and supported throughout the entire process. The doctor was exceptional – very knowledgeable, patient, and attentive. They took the time to explain everything clearly and answered all my questions with care and understanding. I felt genuinely cared for and confident in the treatment I received. I highly recommend this clinic to anyone looking for excellent medical care and compassionate support.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Well recommended 2 doctors at Prime medical Mitocity 1/ Dr Nivas Aboobakeunju ( GP ) from the first time visit now we the whole families become his pateints for yearly check up 2/ doctor Sidaruk Cadiolgy department came for second opinion turn out prefer to see him for yearly check up . They both Very friendly and take time for the pateint . The nurses are very friendly & well care the pateint . Price for selfpay is very reasonable as a couple of tests nowadays are not cover by insurance base on their policy . Many thanks to both Doctors and Nurses !

Advanced Care Oncology Center

Imaging (Scans), Oncology

RT staffs are very accommodating and kind and friendly specially to Ms Abe. Transportation was free and really appreciate it, but it’s still important for the team to be mindful of patients welfare . Driver doesn’t need to put loudspeaker while arguing with their manager. pick up/drop off points are provided and why on the change of Driver patient asked last minute to walk on nerby location, when he already said where he is stopping? Meanwhile previous drivers Dinesh and Vipin understood and do well their job? Keep safe everyone!!

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

The procedure to extract my broken #19 tooth went extremely smooth. I was honestly a bit anxious before the treatment, but the doctor handled everything with great professionalism and care. The extraction was completely painless, and I barely felt any discomfort during the procedure. The doctor explained each step clearly, which made me feel very comfortable and confident. The entire process was quick, clean, and stress-free. I truly appreciate the gentle approach and expertise. Highly recommended!

Dr. Wisam Ismail

Breast Surgeon

Dr. Wisam Ismail is the only doctor I truly trust. From the first consultation, I felt listened to and completely comfortable. He explains everything clearly, takes his time, and answers every question with patience and professionalism. His work is incredibly precise. My scar looks like a fine strand of hair, so delicate and beautifully done. I am very grateful for his care and I would not trust anyone else.

Dr. Wael Hosni

Obstetrician & Gynaecologist

Dr. Wael ,The care, patience, and kindness you showed me throughout my journey truly changed my life. You didn’t just treat me medically — you supported me emotionally and gave me hope when I needed it most. I will always remember how safe and understood you made me feel. Thank you for being not only an exceptional doctor but also a compassionate human being. You have made a lasting difference in my life.

Dr. Mohamed Salah Abdelhamid

Psychiatrist

سعة صدر وحكمة واحتواء من الدكتور، وأهم شئ اني مش بخجل من نفسي وانا بتكلم معاه، بيساعدني في ترتيب افكاري، والتعامل بشكل موزون، بيشتغل مع المريض على البعد النفسي اكثر من الدوائي وهذا ساعدني كتير اني ما ابقا في احتياج لشئ كتير كتير بتشكر لك دكتور ويعطيك ألف ألف عافية

Dr. Satendra Kumar Multani

Endocrinologist

Dr Satendra Kumar is an excellent physician who has been treating me for the past couple of years and I’m extremely grateful for his dedication in the treatment of his patients. I would recommend him wholeheartedly as a genuine human being and gentle physician.

Dr Saumya Srivastava

Obstetrician & Gynaecologist

Our pregnancy was dealt very exceptionally by Dr Saumya. She was very kind, gentle, comforting and at the same time very thorough. She counselled us throughout the journey and i am very satisfied with her.

Dr. Wesam Gouda

Rheumatologist

Great experience with this rheumatologist. The doctor was professional, attentive, and explained everything clearly. I felt heard, well cared for, and confident in the treatment plan. Highly recommend.