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Dr Hussein Ismail

General Practitioner

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

We have been visiting Dr Anil Kumar for over a year now & have always had a good overall experience. That said this feedback is not any Reflection on Dr Anil but of the other staff we encountered. Firstly at Registration Nibras & Abdul could not find our Sukoon Insurance on our UAE ID despite our insurance been renewed till 31Dec2026, after waiting for about 45 minutes eventually resolved by Riaz. Then we went to get Our Parameters checked where we encountered a very rude, unprofessional, unpleasant Nurse Laxmi who kept speaking derogatory in her Language about Me & My Husband whilst checking Our Blood Pressure etc. She has No Compassion or any Reassuring Qualities that a Nurse should have. She was downright Rude & she should not be dealing with Patients. We were appalled by her behavior & service received by this Nurse who shouldn’t be this Noble Profession. She does not have any integrity, ethics or morals of a Nurse & this reflects very badly on Prime Hospital. After this horrible experience If we do come back to your Hospital it will be because of a Good Dr like Anil Kumar. We would appreciate if the Management would sincerely adress Our Concerns with the relevant Staff.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Medical Center Sheikh Zayed Road

Cardiology, Clinical Pathology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I recently visited Prime Medical for an emergency consultation for severe migraine and was attended by Dr. Shipra. From a clinical standpoint, her approach was thorough, well-structured, and highly professional. She demonstrated strong diagnostic acumen, promptly assessed the condition, and initiated appropriate management without delay. Throughout the process, she maintained clear and precise communication, ensuring that all necessary interventions were carried out efficiently. Her calm demeanor under pressure and adherence to sound clinical judgment were particularly reassuring in an emergency setting. I sincerely appreciate the quality of care provided and would confidently recommend Dr. Shipra for her clinical competence, professionalism, and patient-centered approach.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr. Hamed Abbasi

Ophthalmologist

For several years, because of a temporal lift surgery I had with another surgeon, my eyelids had a very obvious anatomical problem that looked quite unnatural. No surgeon was willing to correct it. However, two weeks ago I had Blepharoplasty with Dr. Hamed Abbasi. The result is beautiful and completely natural. Even though only two weeks have passed, there are no visible suture marks and none of the unnatural eyelid anatomy that had bothered me for years. The procedure itself was very quick, performed in the shortest possible time and with great precision. My recovery period was also very short and easy. I highly recommend Dr. Hamed Abbasi.

Dr. Konrad Wasylewski

Orthopaedic Surgeon

I would like to sincerely thank Dr. Konrad for his professionalism and care. From the very first appointment, he accurately diagnosed my condition, and everything he said was 100% correct. He relieved me from two years of suffering, and today I am feeling much better with my knee recovering well thanks to his guidance. He was very honest about the treatment plan and recovery expectations, and I followed his instructions step by step. After 10 months since my surgery, I have improved by 90%. I truly appreciate his support and highly recommend him to anyone looking for an excellent and trustworthy doctor

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Dr. Wesam Gouda

Rheumatologist

Dr. Wesam is truly outstanding—highly knowledgeable, professional, and incredibly reassuring. From the very first consultation, he listened carefully, explained my condition clearly, and walked me through each step of the procedure with patience and confidence. The approach he took to relieve my knee pain was systematic, precise, and very effective, and I experienced significant improvement.

Dr. Ahmed Daabis

Neurologist

He was super helpful, directed me easily to the right place with the right understanding to my condition.. listened to what i had to say then explained why this might not be the best option for me, and what he would personally do if he was in my place. Came to better understanding of my condition and how i should proceed with my lifestyle, overall very professional yet very friendly.

Dr. Daffodils Guevarra

General Practitioner

The staff are warm and accommodating, and they work efficiently. Most especially, Dr. Daffodil is professional and friendly. She truly cares for her patients and takes excellent care of us. She is knowledgeable, always ensures the best for her patients, and clearly explains every detail of our concerns and conditions. Dr. Daffodil is an outstanding doctor!

Dr Sanjay Kumar Kapoor

Orthopaedic Surgeon

I would like to thank Dr. Sanjay Kapoor for his great care. He is friendly and kind, and he treats his patients with dedication. My daughter fractured her ankle twice, and each time he treated her very well. His support and kindness gave us comfort and confidence during her recovery. Thank you once again, Dr. Sanjay Kapoor

Dr Aditi Soni

Dentist

Dr. Aditi Soni is amazing! Super gentle, friendly, and professional. She made me feel completely comfortable and explained everything so well. The treatment was quick, painless, and the results were great. Highly recommend her if you’re looking for a fantastic dentist! 🦷✨