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Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

I visited Prime Medical Center at Oasis Mall for an ENT consultation. I was informed the night before by customer service that the consultation fee would be AED 250, and this was also confirmed at the reception. However, I was surprised to see a separate charge for an ear swab when it was time to pay. At no point before or during the consultation was I informed that this procedure would incur an additional cost. Additionally, the doctor mentioned that everything appeared normal prior to doing the swab, which makes it unclear why the procedure was even necessary. No explanation was given about the purpose of the swab, what it was for, or when I could expect any results, if there are results at all. I believe patients should be clearly informed in advance about any extra charges and the medical reasons for any additional procedures. I would appreciate it if you could review this case and clarify why the ear swab was performed and charged without prior notice or any follow up information. Thank you for your attention to this matter.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I recently visited Dr. Jincy for my child’s check-up, and I’m very happy with the care we received. She is an excellent pediatrician—patient, kind, and very knowledgeable. She takes time to listen to all concerns and explains everything clearly, which makes parents feel comfortable and reassured. My child also felt very relaxed during the visit. I truly appreciate her friendly approach and genuine care. Highly recommend Dr. Jincy to anyone looking for a dedicated and compassionate pediatrician. Sister Sandhya is also very cooperative and very calm. Sister Sandhya is very kind, caring, and professional. She makes patients feel comfortable and is always ready to help with a smile. Her gentle approach and attention to detail show her genuine dedication to her work. I truly appreciate her support and the way she handles everything with patience and compassion.

Prime Medical Center King Faisal

Cardiology, Dentistry, + 12 more

I had a great experience with Dr. Arshad. He listened carefully to my concerns, explained everything clearly, and made me feel comfortable throughout my treatment. His approach is calm, caring, and professional, and he truly takes the time to ensure his patients understand their condition and treatment plan. Since starting treatment with him, my breathing has improved a lot, and I feel much better overall. I’m very thankful for his care and highly recommend Dr. Arshad to anyone looking for a knowledgeable and compassionate pulmonologist. ⭐ Rating: 5/5 – Excellent doctor and outstanding patient care.

Dr Aida Hussen Alkhatib

Obstetrician & Gynaecologist

My first visit with Dr. Aida was on August 10, 2025 — and Alhamdulillah, I became pregnant later, with my first consultation during pregnancy on February 23, 2025. Since then, I’ve had 16 consultations and 17 ultrasounds with her. From the beginning until delivery, Dr. Aida has always been kind, professional, and supportive. She explains everything clearly, gives helpful advice, and provides the best medical care. Even though I’m far from my family, I always felt safe, calm, and confident under her care. Truly grateful for Dr. Aida’s dedication and compassion. 💖 #dini #indonesia

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

Dr. Cristina always brings positive vibes and makes you feel truly cared for. She listens carefully to your concerns and ensures to run the necessary laboratory tests to prescribe the right medicine. She always checks if the medication suits me well. With her care, I never feel like I’m sick — my hemoglobin levels have improved, and even my asthma has gotten better. My only concern is waiting time even you are with appointment you need to wait . Yesterday was too long l understand sometime too many patients but still a concern. Burjuman team is always 👍

Prime Medical Center - Rahmania Mall

Cardiology, Dentistry, + 8 more

Pharmacy at Prime Medical Center (Rahmaniya Branch) Mr. Vishnu at the pharmacy was unprofessional in handling customers. When I approached him, my number was already displayed on the screen, yet he told me to wait without checking it. His tone and manner were impolite. He also asked me to go to the cashier, even though I had already completed the payment, and my receipt was stamped and clear. When I asked him whether he had checked the stamp, his response was simply, “No.” I suggest that he receive proper training in customer service and communication skills.

Dr Mitchelle Lolly

Pulmonologist

I spent months going from doctor to doctor, trying to find relief for a persistent month-long cough. Nothing seemed to work—until I met Dr. Lolly. From the moment I walked into her clinic, I felt genuinely cared for. She took the time to listen, asked thoughtful questions, and approached my case with both expertise and compassion. Her passion for her work is evident in every interaction, and her concern for her patients is commendable. She’s thorough, empathetic, and truly committed.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Proffessional Service from Dr Ayla.However Amraz at the reception was very rude and rough if I had not asked to write a survey and the Supervisor had not interviened I would have gone to another Hospital after being chased away by Amraz .I always use Prime medical as a walkin patient but today Amraz was refusing to accept me as a walkin yet I had waited for a long time and whenever I visit Prime Hospital no one has ever denied me before or told me not to come next time .

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

Dr. Sally Almeshhedani is one of the best doctors I’ve ever met. She’s incredibly kind, patient, and attentive. She really listens and takes the time to explain everything clearly, which makes you feel comfortable and cared for. Her professionalism and compassion make every visit a positive experience. I truly appreciate her dedication and would highly recommend her to anyone looking for a doctor who genuinely cares about her patients.

Professor Omar Ayoub

ENT Surgeon

My visit included severe rhinitis/sinusitis and nosebleeds, and Dr. Omar performed turbinate surgery to help my quality of breathing by shrinking them. He did an excellent job and was very clear on walking me through the healing process. It was a tough week, but everything he said put me at ease through this healing process. Everything is healing nicely and he was able to remove the remaining packing to clear my sinuses further.

Trio Dental Center

Dentistry, Oral & Maxillofacial Surgery

Dr. Wael is amazing! He’s very patient, gentle, and kind. He did my root canal treatment, and I didn’t feel any pain at all! Everything was done carefully and professionally, and he made me feel completely comfortable throughout the procedure. A big thank you to Dr. Wael and his entire team…Rachel and Jane included ~ for being so friendly, kind, and attentive. Truly an excellent experience highly recommended!

Dr Koulshan Mustafa Jameel

Obstetrician & Gynaecologist

Dr. Koulshan is an amazing doctor! She explains everything very clearly and listens with great care. I really appreciate how she took all my concerns seriously and made me feel comfortable and reassured. Her kindness and professionalism truly stand out. I highly recommend her to anyone looking for a compassionate and knowledgeable doctor.

Dr. Sharjeel Shaikh

ENT Surgeon

It was my first visit with Dr. Sharjeel, and I truly appreciate how welcoming, warm, and understanding he was. He took the time to listen and gave me valuable advice on how to take better care of my well-being. I felt genuinely cared for truly a five-star health doctor. Thank you once again.

Dr Adam Turk

General Surgeon

دكتور ادم لا توفيه الكلمات حقه صراحة الدكتور ممتاز متميز يبسط الامور ويشرح بطريقه مبسطه مفهومه ولا يهول ولا يكبر الامور بيضع الامور في نصابها الحقيقي والواضح والسهل دخلت منظار معاه والله ابسط مايكون وطول الوقت يطمني ويبسط الامور ومتابع ممتازه الله يبارك فيه ويجعل الشفاء علي ايديه

Dr. Natali Aboudiab

Dentist

Dr. Natali is very professional and very kind and smiling person . She listens and takes care about all the small details . She made me feel so calm and sure that all the pain will go and all be fixed . She works very neat and clean . Very good hands .that you definitely can trust

᠎ Neile Brown

Physiotherapist

I had a great experience with Neile, he was super friendly, professional and informative. He provided a quick diagnosis and I felt so much better after the session. The ongoing rehab exercises he provided me with have also been really effective in preventing the pain reoccurring.