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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Gyneco

Obstetrics & Gynaecology

I have been a patient of Dr. Maria for 4 years. She was recommended to me by another doctor friend to help with menopause symptoms following poor experiences with other doctors. Dr. Maria is very knowledgeable and showed great empathy. I felt like someone really understood what I was going through for the first time. She immediately got me onto the correct HRT which alleviated all my symptoms and improved my quality of life. She makes me feel at ease during routine appointments as opposed to feeling embarrassed. The team at Gyneco as very welcoming, friendly and professional. They are always available to assist. I highly recommend this clinic and Dr. Maria to others.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

Dr. Neeha Sultana Nasir

General Practitioner

I visited your clinic and would like to express my sincere appreciation for the exceptional service I received. Your staff were courteous, supportive, and highly professional throughout my visit, which made the experience very comfortable. I would also like to especially appreciate the Doctor Neha Shaikh for her expertise, patience, and compassionate approach. She took the time to listen carefully and explained everything clearly, which I truly value. Thank you for the excellent care and dedication. Keep up the wonderful work.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

I was long time waiting, because the nurse was alone, so many patients are waiting as well, plus she’s the one who answering the phone and take long time talking with someone and the Doctor told me to inform the nurse for nebulizer and to type the sickleave certificate, she told me later, again i repeat inform her to do the sick leave certificate, i wait for longer time i feel irritated because im not well and still waiting for longer time.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

The doctor was not attentive at all during the whole conversation. His support staff and himself were occupied in their own world and when I asked about it, they said they have been busy so they are a little lost in their world. The doctor didn't listen to my concerns, rather he went on with explaining about what he feels as if it were a classroom session. I will never visit this dentist and will never recommend him to anyone.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Just one thing about the prescriptions, it wasn’t discuss to me by the doctor that he will give me a 2months medication for my eyes. So since the waiting time with the insurance approval was really long, I have no choice but to take it and paid 100aed. Cuz I ask the pharmacist if he can reduce that medication because it’s a lot. He said then again it will take time. It’s just unnecessary 2months of medication!

Dr. Bhushan Jayade

Dentist, Oral & Maxillofacial Surgeon

I underwent dental surgery with Dr. Bhushan and I am very satisfied with the outcome. He is highly professional, knowledgeable, and attentive. The procedure was carried out smoothly, and everything was explained clearly. I would confidently recommend him.

Dr. Murtaza Najmi

ENT Surgeon

Absolutely superb experience! Dr Murtaza and his team were simply outstanding- highly professional. I cannot rate the service highly enough. Thank you!

Dr. Murad Awam Abdunabi

Orthopaedic Surgeon

I met Dr. Murad at Mediclinic for my foot pain. He took time and explained the condition, treatment plan and expectations in a detailed manner.

Dr. Ihab Abbas

Orthopaedic Surgeon

He will explain clear and i’m satisfied with his passion in treating every patient

Dr Atiq Qasim Harid

General Practitioner

Dr. Aria is very polite and nicely explained me and clear my doubts.

Dr. Gaurav Diddi

Gastroenterologist

Meeting with Dr. Gaurav Diddi realized us that we are in good hands.

Dr Diljeet Kaur Gahir

Ophthalmologist

It was nice, both the doctor and nurse are professional