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Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Miss reya or rea , the assistant of doctor basil (dentist) was very unprofessional and gave us nothing but an attitude. This woman should not be in the field as she was portraying BAD ATTITUDE TOWARDS PATIENTS! They made my husband look pathetic and we were just asking HOW WAS THE WHOLE PROCESS for THE APPROVAL THAT SHE KEPT TELLING US! So i called my medical benefits and explained everything to them (that she didnt even know the details) & she just kept telling me nonsense things! After paying the co payment for the insurance, SHE TOLD US TO WAIT 2-3HRS and its 8:30PM in the evening and she didnt tell any of these when we talked on the phone! VERY UNPROFESSIONAL!! I have been told that it was a direct billing and i understand they mustve misunderstood the policy, i didnt have any problem with paying but being so ridiculously rude is unacceptable! Not to mention while she was talking to me SHE WAS FROWNING AND DOESNT SEEM LIKE SHE'S INTERESTED WITH OUR INQUIRY. INDEED A VERY BAD EXPRIENCE!

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

The overall experience was very satisfactory. From parking assistance till meeting the doc, it’s a very smooth and no hassle process. That’s the environment that keeps patient and the caretaker in a positive mindset. Since we had an appointment with the oncologist, *Dr. Tanvi Sood* who is very kind and caring and communicates in a very calm, composed and collective manner and explains the whole process with a smile, which in turn makes us very comfortable and emotionally cared and very positive and look forward to our further treatment. As well, not to forget the nurses *Sr. Lakshmi* and *Sr. Gibi* are very cooperative and supportive. They take all our responsibilities and further process in their hands and get them all sorted very effectively and really quick and keeps us posted anytime whether during appointment day or while at home. I am grateful and thankful to God for having my treatment at Prime and with very supportive team and positive Doc and assistant doc (Dr.Tabrez) and nurses.

Dr. Khaldoon Abo Dakka

Cardiothoracic Surgeon

I would like to express my deepest gratitude to Dr. Khaldoon, Thoracic Surgeon, and the entire team at Prime Hospital. When my wife was first admitted, she was in very bad condition—worried, weak, and unsure of what would happen. As a family, we were extremely concerned. But Dr. Khaldoon’s exceptional care, expertise, and calm guidance gave us the confidence and hope we desperately needed. His dedication, clear explanations, and compassionate approach made a tremendous difference in her recovery. We truly felt she was in the safest hands. The nursing staff and all supporting teams at Prime Hospital were equally outstanding—always attentive, caring, and professional throughout her stay. Thank you, Dr. Khaldoon, and thank you to everyone at Prime Hospital, for providing not only excellent medical treatment but also comfort, support, and genuine care to my wife. We are extremely grateful and would highly recommend this hospital to anyone in need of the best medical attention. KOSHY I.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I had a waiting time of 1 hour 40 minutes which wasnt informed prior from the reception counter at the time of token collection.I understand waiting time of walk in patients cant be determined at the beginning but they even didnt inform am a walk in patient because i approached the counter assuming i made my appointment through online which didnt happen for some reason..they didnt inform me at all i dont have an online appointment at the first place and only informed am a walk in patient after an hour when i re approached the counter..am agreeing to the fact that online appointments should be considered first but at the same time some balance to walk in patients could be considered..Myself & my family used to be a regular customers of this warqa center but never coming back again because of this horrible experience.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All good. Just please establish a process of patient preference. My preference is not to be called, but WhatsApp or e-mail. In Dubai, it is extremely busy and overwhelming with calls, creating noise, distraction, and interruption to our daily lives or tasks on hand. As a medical centre who also encourages patient's mental health, please enable such option, as many of us would value this than picking up a phone call and lose precious time just to hear a reminder of our appointment. Not every requires this and is disorganised. A WhatsApp/SMS/E-mail would have fit this for many others who prefers this option like me. Thank you.

Dr. Sangeeta Pathak

Obstetrician & Gynaecologist

Having previously gone through the heartbreak of stillbirths, I approached this labor with understandable fear. Under Dr. Sangeeta’s care, my new labor was handled with exceptional compassion and expertise. Dr. Sangeeta assumed my care from the very beginning of my pregnancy. She performed my cervical stitch, provided consistent follow-up through regular appointments, and ultimately delivered my baby. Throughout the entire process, she was exceptionally informative, attentive, and professional. I am profoundly grateful, as her expertise and dedication made it possible for me to welcome the son I have long hoped for.

Dr. Luciano Nardo

Fertility Doctor, Obstetrician & Gynaecologist

Very sweet, very accommodating, explains the rationale, reasoning behind the suggested treatment and course of action. Its always a pleasant experience visiting him as he is reassuring and always calm and has all the time you need to be comfortable. Relatively less restrictive when it comes to Do's and Don'ts during treatments and different stages compared to other doctors. This can be good for some, but maybe not for some others who would like specific instructions on what they are allowed/not allowed to do.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

The Ajman branch is the best of all the medical centers I’ve visited. My first check-up with Prime was actually here, and I can say it’s 101% the best. The place is clean, and the staff are very friendly and always smiling, especially the Filipino receptionist name Deo he is so kind, I’m very grateful to everyone who assisted me, especially Deeja, and to the very kind doctor, Dr. Ghada. I hope all Prime branches are as friendly and accommodating as the Ajman branch. Thank you so much, Team Prime Ajman Branch!

Dr. Ihab Abbas

Orthopaedic Surgeon

الدكتور إيهاب من أفضل أطباء العظام اللي تعاملت معهم. دقّته بالتشخيص وخبرته بتبان من أول لحظة، وبيشرح الحالة والخطوات العلاجية بكل وضوح وشفافية. الأهم إنه إنساني جدًا، بيسمع للمريض وبيعطيه وقت كافي بدون أي استعجال، وبتحسي فعلاً إنه مهتم وبيتعامل بضمير واحترام. بيشرح كل خطوة بطريقة بسيطة بتخلي المريض يفهم وضعه بدون خوف. تجربتي معه كانت ممتازة، وحسّيت براحة وثقة كبيرة لأنه فعلاً هدفه شفاء المريض قبل أي شي تاني. أنصح فيه بكل ثقة واحترام🌹 تحياتي وتقديري دكتور ايهاب🌹 مريضتك نور🌿

Dr Ruslan Gabitov

Gastroenterologist

I was very pleased with my visit to this medical clinic. I also had my tests done at affordable prices, which was a pleasant surprise. Gastroenterologist Ruslan Gabirov is a true expert in his field, and I trust him. Furthermore, the clinic has a wonderful atmosphere, with friendly nurses and welcoming receptionists who create a comfortable and welcoming experience. I recommend this clinic to anyone looking for high-quality medical care!

Dr Samar Habibullah

Psychiatrist

My journey with Dr. Samar has been truly enlightening and life-changing. I was initially hesitant to start therapy, but from our very first conversation, she made it feel natural and safe for me to move forward in the process. Her sessions are guided with a highly balanced approach that allowed me to engage in the process. I am deeply grateful for the insight and transformation this experience has brought into my life.

Laser Medical Center (LMC)

Beauty Therapy, Cosmetic (Aesthetic) Medicine, + 4 more

I had an excellent Hijama experience with Dr. Amany Saleh and Saba. Both of them were very professional, caring, and explained every step clearly, which made me feel completely comfortable. The clinic was clean and hygienic. I felt a lot of relief and relaxation after the treatment. Highly recommended for anyone looking for safe and effective Hijama therapy. Thank you for the wonderful service!

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

I was very upset way approvals was handled, i m having cigna insurance which is not required any pre approval for vaccination. But still staff maid wait for approval, after showing msg from insurance that we don't need pre approval then also they said we know this but we need pre approval for billing and tell us come next day after approval because they were closing the medical centre.

Medi Sense Clinic

Audiology, Cardiology, + 8 more

The entire in-clinic process for my medical clearance physical check was seamless and highly professional. The staff and doctor were efficient and thorough. My only recommendation for improvement is the turnaround time for the final results. If possible, speeding up the administrative process to get the clearance documents released earlier would make the overall experience perfect.

Dr. Hiba Al Khalifa

Dermatologist

Excellent experience with Dr.Hiba I had struggled with acne for years, but after seeing her, my skin is clearer than ever. She was very thorough, explained the treatment plan clearly, and the results are fantastic. I would highly recommend her."

Dr Rizwan Abdul Qazi

Gastroenterologist

Dr Qazi , has always been very nice and he is one Dr. I trust upon, his explanation of things and guidance has always been very helpful in my treatment. He advises rightly on medication and to manage my health conditions .