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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I met the dentist at 2:00pm, before that I asked if dental coverage was included in my insurance plan and you guys said yes and I went ahead and consulted then you guys call me at 6 pm to pay 250aed for consultation and get reimbursed ? I double checked before the consultation because I’m switching the insurance company and this will be done in 3 days , meaning no money will be refunded. And I have to pay this ? It is my health, on that we agree but I love to be informed so I plan my money. BTW this is a mistake from both our sides , mostly yours thou ! So we should both pay so a 50% discount sounds reasonably fair given that you didn’t give me choice to . I could have waited for the insurance change or found a cheaper option. Apart from these, the Doctors were Both Great and friendly.

Dr. Kamal Ali Nakwache

Orthopaedic Surgeon

Dear Dr. [DR Kamal Ali Nakwache], I would like to extend my sincere thanks for the care and attention you have provided me throughout my treatment. Your professionalism and understanding in managing my case have been truly remarkable, and your guidance has had a significant impact on my recovery. I appreciate your accuracy in diagnosis and your clear explanations of the treatment plan and preventive measures. Your continuous follow-ups have also been reassuring, making me feel more confident in the healing process. I highly recommend you to anyone in need of orthopedic consultation, as I have complete trust in your medical expertise and professionalism. Once again, thank you, and I wish you continued health and success in your medical career. With warm regards, [E. al s.]

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I would like to share my experience with Dr. Usha Kiran, whom I truly believe is one of the best gynecologists in Dubai. She performed my myomectomy surgery, which lasted nearly 4 hours and was quite complex due to my multiple previous C-section pregnancies. Despite the challenges, she managed to save my uterus and remove only the fibroids. Her expertise and calm approach gave me so much confidence. Dr. Usha Kiran is extremely kind, patient, and supportive. She explained the entire procedure in detail and made sure I understood everything, which really helped ease my anxiety. I would also like to thank the staff at Prime Hospital Al Garhoud for their excellent care and attention. My stay was very comfortable, and I felt well looked after throughout. Highly recommended.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I went there to do the next checkup after taking all the medicines, before I came I have asked if it is okay to change the doctor since my previous doctor is on leave so they gave another but that new one is not clear with everything she just wasted my time going and paying the fees. She asked me to lay down coz she wanted to check but suddenly changed her mind and rescheduled me again . I supposed to have another ultrasound on the same day too but nothing happened.. she was in hurry and even asked me to go in without checking my bp and other stats first. She just read my previous results even if I already knew it and im totally clear about it

Dr Raani Natarajhan

Obstetrician & Gynaecologist

I went there to do the next checkup after taking all the medicines, before I came I have asked if it is okay to change the doctor since my previous doctor is on leave so they gave another but that new one is not clear with everything she just wasted my time going and paying the fees. She asked me to lay down coz she wanted to check but suddenly changed her mind and rescheduled me again . I supposed to have another ultrasound on the same day too but nothing happened.. she was in hurry and even asked me to go in without checking my bp and other stats first. She just read my previous results even if I already knew it and im totally clear about it

Dr Jonathan Wasserberg

Neurosurgeon

Dr. Jonathan is a highly professional doctor in the field of neurology and spinal. I have been under his care since 2018 until today. He is an excellent listener who truly understands all the points presented to him in a very thoughtful and professional manner. He always allows me to fully explain my concerns without interruption, listens patiently and respectfully, and never rushes into decisions or procedures before carefully considering all aspects of my case. I highly recommend consulting Dr. Jonathan, as he has extensive experience in this field and treats patients with genuine care and humanity before anything else.

Dr Iman Fathi

Dermatologist

It was great experience as usual. All staff members are careful, professional and supportive. They always do their best to make the patients happy and comfortable. Plus they always do their best to give the patients the best prices. The clinic is so clean, elegant and chic which is so important for me as an interior designer and decorator. For Dr Iman I trust her because she is really perfect, patient, friendly and caring. She always takes the correct decision. She is really trustful person. I have been her patient for many years ago. I can’t trust any other dermatologists. Thank you for everything

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

1) though my number was updated in the system calls are being made to my fathers number whose number was initially provided. The profile doesnt seem to be detached. We were told that both profiles were updated. 2 ) Where appointment calls or report calls or follow up calls are received, returning the call is very difficult as mostly the main board number is shown and contacting the number is not an option in such an event. For instance my father keeps on getting calls related to my appointment and if he is not able to confirm (being at work etc) when I am asked to call back it is difficult.

Dr. Ebtahal Sayed

Dermatologist

I had a wonderful experience with Dr. Ebtehal, I had undergone procedures for face rejuvenation and hair treatment.She is incredibly caring, professional, and meticulous in her work. Her medical knowledge is very strong, and the injections were gentle not painful. Her treatment cured me from the first day. What impressed me most was that she addressed a facial scar that had been overlooked by three previous doctors, despite it being my main concern and even affecting the response to my Botox treatment. She provided a definitive solution. Thnx Dr Ebtehal, Highly recommend for anyone.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

The experience at the primary medical center today was not satisfactory. We waited for over an hour for approval for my wife’s blood test, but the approval never came. As a result, our time was wasted. When we approached the staff, they attempted to contact the concerned department via a landline for approval; however, there was no response, as no one answered the calls. I also tried calling multiple times without success. Ultimately, the entire visit was spent waiting for medical approval, making the overall experience disappointing

Dr. Waleed Alomar

Psychiatrist

The best thing about Dr. Waleed is he doesnt take his profession only as a job.. if a patient needs time more than the appointment slot, he doesnt randomly stops the session. He makes sure his patient open up and give enough time for the patient. Personally, i refused to take medicine though i needed it but he never forced me to take medicine. Eventually he explained and i agreed on myself to take medicine. This made me feel heard and valued. Greatful for all his help and support 🙏😁.. highly recommend

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Priority should be given to patients with scheduled appointments. The cashier area should function strictly as a cashier counter only, not as an additional processing or triage point. When patients—especially those who are already sick—are kept waiting longer than necessary, it increases their risk of exposure and puts everyone in the facility at higher risk. Streamlining patient flow will help reduce congestion, improve safety, and ensure faster service for those who need care.

Dr. Mohamed Majed Al Hattab

Cosmetic Doctor, General Practitioner

Honestly I had a very good experience with Dr.Hattab. He is so professional and really knows what he is doing. I was little nervous first but hamdoullah everything was smooth. The doctor explain everything clearly and didn’t push for extra things. The results look very natural and I’m really happy. Clinic is clean and staff are friendly. recommended 100% for anyone want aesthetic treatment. Thank you so much doctor Hattab.

Dr. Nofal Suleiman

Dentist, Oral & Maxillofacial Surgeon

Dr. Nofal is an excellent oral and maxillofacial surgeon—professional, respectful, and genuinely kind with patients. Extremely efficient and skilled during procedures, while maintaining a calm and reassuring presence. Builds strong rapport with patients and consistently makes them feel safe and well cared for.