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Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

Dr. Insia Nasreen (General Practitioner) was extremely unprofessional. She was dismissive, rude, and offered no support. Instead of examining me properly for my ear infection, she immediately referred me to the ENT in Room 2, which resulted in me paying extra for both her consultation and the ENT. The ENT then referred me again to an ultrasound. I took sick leave from work due to severe ear swelling overnight. By the time I reached the clinic, the swelling had reduced after home remedies, but I still needed a medical check. After seeing three doctors and confirming there was no active infection, I simply requested a one-day sick leave certificate that my company requires. Dr. Insia Nasreen refused, saying she “cannot issue sick leave” because she had already referred me to ENT. When I returned to the ENT, he had already left for the day. The staff themselves told me the GP could issue it. When the nurse asked on my behalf, the doctor opened the door, saw me there standing with the nurse, and immediately raised her voice, saying, “I CANNOT issue a sick leave, and just because I am a GP doesn’t mean I can give sick leaves.” And I chuckled about what she said, she even shouted, “WHY ARE YOU LAUGHING? You have no respect.” Her behaviour was shocking, uncalled for, and completely unacceptable. No doctor should speak to a patient like that—especially someone already unwell. The clinic itself is good, but this doctor is not. She was rude, unprofessional, and lacked basic ethics and respect and patient care. Patients deserve better.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Miss reya or rea , the assistant of doctor basil (dentist) was very unprofessional and gave us nothing but an attitude. This woman should not be in the field as she was portraying BAD ATTITUDE TOWARDS PATIENTS! They made my husband look pathetic and we were just asking HOW WAS THE WHOLE PROCESS for THE APPROVAL THAT SHE KEPT TELLING US! So i called my medical benefits and explained everything to them (that she didnt even know the details) & she just kept telling me nonsense things! After paying the co payment for the insurance, SHE TOLD US TO WAIT 2-3HRS and its 8:30PM in the evening and she didnt tell any of these when we talked on the phone! VERY UNPROFESSIONAL!! I have been told that it was a direct billing and i understand they mustve misunderstood the policy, i didnt have any problem with paying but being so ridiculously rude is unacceptable! Not to mention while she was talking to me SHE WAS FROWNING AND DOESNT SEEM LIKE SHE'S INTERESTED WITH OUR INQUIRY. INDEED A VERY BAD EXPRIENCE!

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

The overall experience was very satisfactory. From parking assistance till meeting the doc, it’s a very smooth and no hassle process. That’s the environment that keeps patient and the caretaker in a positive mindset. Since we had an appointment with the oncologist, *Dr. Tanvi Sood* who is very kind and caring and communicates in a very calm, composed and collective manner and explains the whole process with a smile, which in turn makes us very comfortable and emotionally cared and very positive and look forward to our further treatment. As well, not to forget the nurses *Sr. Lakshmi* and *Sr. Gibi* are very cooperative and supportive. They take all our responsibilities and further process in their hands and get them all sorted very effectively and really quick and keeps us posted anytime whether during appointment day or while at home. I am grateful and thankful to God for having my treatment at Prime and with very supportive team and positive Doc and assistant doc (Dr.Tabrez) and nurses.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I had a waiting time of 1 hour 40 minutes which wasnt informed prior from the reception counter at the time of token collection.I understand waiting time of walk in patients cant be determined at the beginning but they even didnt inform am a walk in patient because i approached the counter assuming i made my appointment through online which didnt happen for some reason..they didnt inform me at all i dont have an online appointment at the first place and only informed am a walk in patient after an hour when i re approached the counter..am agreeing to the fact that online appointments should be considered first but at the same time some balance to walk in patients could be considered..Myself & my family used to be a regular customers of this warqa center but never coming back again because of this horrible experience.

Dr Katty Khalil

Fertility Doctor

Dr Katty is very professional and is extremely thorough in her work. She was the only doctor (we met 5) who explained the procedures, realistic timelines and expected outcome of fertility treatments in the most simple and non commercial way, suiting it to what can be customized for us to cater to our requirements without making us anxious. She assured us from the start that she is a perfectionist and she will only go ahead when she feels the body is ready based on her experience and observations. There was never a moment that I had doubts and the being the first IVF treatment ..there's always alot of general anxiety. Dr Katty calmnand pleasant nature is more reassuring than anything else and I cannot recommend her enough.

Emirates Hospital Day Surgery - Motorcity

Dentistry, Fertility Medicine, + 1 more

I recently had an appointment with Dr. Thomas Abraham at Emirates Hospital, Motor City, and it was an outstanding experience. He took the time to listen carefully, understand my concerns, and explain everything clearly and professionally. His calm manner, attention to detail, and genuine care made me feel fully supported throughout the visit. I left the appointment feeling confident in the treatment plan and truly valued as a patient. I highly recommend Dr. Thomas Abraham to anyone looking for a knowledgeable, compassionate, and supportive doctor.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

⭐⭐⭐⭐⭐ I recently consulted Dr. Subash and was highly impressed by his professionalism and approach. He is exceptionally friendly, approachable, and encourages open discussion regarding any medical concerns. He takes the time to thoroughly explain health conditions, their underlying causes, and the present situation in a clear and easily understandable manner. His patience, clarity, and dedication are truly commendable. I sincerely thank Prime for bringing such an outstanding doctor to the public. Highly recommended.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

The Ajman branch is the best of all the medical centers I’ve visited. My first check-up with Prime was actually here, and I can say it’s 101% the best. The place is clean, and the staff are very friendly and always smiling, especially the Filipino receptionist name Deo he is so kind, I’m very grateful to everyone who assisted me, especially Deeja, and to the very kind doctor, Dr. Ghada. I hope all Prime branches are as friendly and accommodating as the Ajman branch. Thank you so much, Team Prime Ajman Branch!

Dr Rajendra Kumar Misurya

Orthopaedic Surgeon

Dr. Rajendra is an excellent and highly experienced orthopedic specialist. His seniority and deep knowledge are very clear in the way he explains the problem and guides you through the treatment. He listens patiently, examines thoroughly, and gives practical advice that truly helps. I felt very confident and comfortable under his care. Highly recommended for anyone looking for a trustworthy and expert orthopedic doctor.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I was very upset way approvals was handled, i m having cigna insurance which is not required any pre approval for vaccination. But still staff maid wait for approval, after showing msg from insurance that we don't need pre approval then also they said we know this but we need pre approval for billing and tell us come next day after approval because they were closing the medical centre.

Dr Sanobar Sathar

General Practitioner

I am truly grateful for Dr. Sanobar Sathar’s kind approach. The way she speaks reflects genuine sincerity, which immediately makes me feel comfortable and understood. Her care goes beyond just medical treatment—it shows thoughtfulness and warmth. Thank you for making kindness such an important part of your practice; it truly makes a difference in the lives of your patients.

Dr. Gilbert Ayoub

General Surgeon

Doctor Gilbert is always warm and accommodating. He is very clear and attentive, addressing my concerns whenever they arise. He also made sure I was comfortable before, during, and after the operation. The laparoscopic cholecystectomy was perfect, and my wounds are healing quickly and nicely. Thank you, Doctor Gilbert.

Dr. Saba Al Hadithi

Dentist

I’m so grateful to dr Saba and her team! My smile used to be crooked and I was always conscious about it. After completing my treatment with her, my smile is now beautifully aligned. I highly recommend her to anyone looking for an orthodontist who genuinely cares about giving you the best results.

Dr. Rayyan Algordy

Cardiologist

Dr. Rayyan (Cardiologist) was very attentive to details. He made sure to figure out the cause of my issue. I’m 30 weeks pregnant and was experiencing High Blood Pressure, he took very good care of me. Thanks to him and the team I feel better now.

Dr Sanjay Kumar Kapoor

Orthopaedic Surgeon

Dr. Sanjay has been my attending physician for quite a number of years and he has always help alleviate the pain even before I leave his clinic. His advice and prescription has been spot-on.

Dr Devendra Kumar

ENT Surgeon

I have problem in my ear during my long flight. Doctor Devendra explain briefly but clearly my ear issues and how to prevent it. Satisfied and happy. Thank you Dr. Devendra.