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Dr Mohammad Taleb Saleh Abuismail

Urologist

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Despite having a booked appointment , had to wait for 20 mins . And the Dr rushed us out of her cabin in 10 mins. We came from Sharjah all the way to see a female Indian pediatrician, and this is the service we got despite having a booked appointment. There was zero personal attention , rushed conversation, and unnecessary jumping to the conclusions without hearing the details of our child . I hope this service improves and the doctors gets trained to give personal care and attention to every parent and child. Thanks

Dr Saumya Srivastava

Obstetrician & Gynaecologist

We were looking for a doctor who is concern and very caring to patients. We were looking for an OB doctor who is very knowledgeable and professional. We were looking for a doctor who knows what she's doing. We are so blessed that we've found Dr. Saumya Srivastava as she has all the above characteristics of the doctor that we are looking for. She is very kind and friendly to her patients. We will definitely recommend her to our friends and family. Thank you Dr. Saumya, May God bless you always and your family.

Dr. Nourallah Kaddoura

Ophthalmologist

I visited Dr. Nourallah because I was experiencing extreme dryness and redness in both of my eyes. He was very professional throughout my consultation. He recommended punctal plugs, and they truly became a life‑changing solution for me. After two weeks of consistently using the medications he prescribed, I began to notice real improvement—the redness in my eyes significantly decreased.

Dr. Tara Bardawil

Dermatologist

Dr. Tara is very professional, knowledgeable and ethical. Most importantly she is very skilled that you do not feel pain during the procedure and almost no bruises afterwards. Her recommendations for anti-aging treatment are based on skin type and directed toward maintaining natural features. I'm so satisfied with the treatments she did for me and in love with the natural results.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Moonlight Polyclinic

Anaesthetics, Cosmetic (Aesthetic) Medicine, + 4 more

I visited Dr Sarah , to get my teeth fixed and I absolutely loved the results. So natural and didn’t damage my natural teeth at all. I absolutely love the outcome and would definitely recommend. Clinic itself is very clean and the staff are very very friendly and accommodating.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

Doc and nurse very professional nothing else to say i more than satisfied however regarding cashier service please give feedback very unprofessional discrimination is there i can two approach for local and non local which not supposed to be as we all customers specially today

Dr. Gamal Fares

Dentist

The root canal was done week but the filling was. It done by him. This was done by Dr Nour and wasn’t part of the fee which was very surprising and should have been included in the overall root canal fee, after all I was left with a hole in my tooth from the root canal.

Dr Heidi Calixto

Obstetrician & Gynaecologist

Dr. Heidi Calixto is very approachable and genuinely caring towards her patients. She took the time to listen, explained things clearly, and made me feel comfortable throughout my visit today. I truly appreciate her kindness and professionalism. Highly recommended.

Dr. Murali Krishna Neelakantan

Cardiologist

“Dr. Murali Krishna is a highly skilled and caring physician. Takes time to understand the patient, answers all questions calmly, and provides clear guidance. Professional, approachable, and trustworthy. A doctor you can fully rely on.”

Dr. Farhat Ahmed Arsalan

Breast Surgeon, General Surgeon

My experience as a patient has been great, and Dr. Farhat is very professional and accommodating, explaining everything I want to know. The staff is also very good. Overall, my experience has been excellent.