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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Dr Anil Kumar ( endocrinologist ) is the best doctor and my favorite doctor in UAE He diagnose the issue and treat immediately I have recommended him to many of my friends and colleagues, and they have not been disappointed either so far he is indeed one of the greatest and most professional doctors PRIME has ever had.. Thank you, Doctor for your dedication and also being kind and compassionate. You are truly what this industry requires an incredibly genuine doctor and we are grateful that you are living here in UAE to help us and many other patients that I have personally recommend recommended.. Special shout out to the excellent nurse, Sister Simmi. She is always becoming kind and courteous, and this approach makes a difference, especially when you’re not feeling well and not having a good day. Thank you again and we appreciate your hospitality.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr Jonathan Wasserberg

Neurosurgeon

Dr. Jonathan is a highly professional doctor in the field of neurology and spinal. I have been under his care since 2018 until today. He is an excellent listener who truly understands all the points presented to him in a very thoughtful and professional manner. He always allows me to fully explain my concerns without interruption, listens patiently and respectfully, and never rushes into decisions or procedures before carefully considering all aspects of my case. I highly recommend consulting Dr. Jonathan, as he has extensive experience in this field and treats patients with genuine care and humanity before anything else.

Dr. Konrad Wasylewski

Orthopaedic Surgeon

I would like to sincerely thank Dr. Konrad for his professionalism and care. From the very first appointment, he accurately diagnosed my condition, and everything he said was 100% correct. He relieved me from two years of suffering, and today I am feeling much better with my knee recovering well thanks to his guidance. He was very honest about the treatment plan and recovery expectations, and I followed his instructions step by step. After 10 months since my surgery, I have improved by 90%. I truly appreciate his support and highly recommend him to anyone looking for an excellent and trustworthy doctor

First Psychiatry Clinic

Psychology, Psychiatry

I want to say thank you from my heart. Today I was in a very bad situation and feeling a lot of anxiety and stress. I also don’t have money, but when I called you and asked for help, you were kind to me and you helped me. You did not say no. Your kindness made me cry because it reminded me that there are still good people in this life. Your help today really meant a lot to me, and it came at a very important moment. I am truly grateful for your support and understanding. Thank you so much for everything you did for me. May Allah bless you all for your kindness and compassion. With sincere thanks

Dr Irfan Rehman

Orthopaedic Surgeon

I had an excellent experience with Dr. Irfan Rehma at Prime Medical Center – Barsha Heights. The doctor was very professional, patient, and truly listened to my concerns without rushing the consultation. Everything was explained clearly in a calm and reassuring way, which made me feel comfortable and confident about my treatment. The approach was caring, knowledgeable, and highly respectful. I really appreciate the attention to detail and genuine concern for patient wellbeing. I would definitely recommend Dr.irfan to anyone looking for a skilled and compassionate doctor.”

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

The dentist and staff were amazing with our baby and my husband! 😊 So gentle, patient, and professional. Really appreciate the care and attention everyone received. Thanks for making it a positive experience for the whole family!😊 They made the experience so smooth. - We’re really happy with the care and attention our baby received. Thanks for making it a positive experience! - The clinic is so welcoming and kid-friendly! 👍 Great job making our baby feel comfortable. - Appreciate the clear explanations and care taken with our baby’s teeth. Thank you!

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dr. Hussein is a highly professional and respectful physician. He demonstrates excellent communication skills, listens carefully to patients, and explains medical information clearly and thoroughly. His calm and attentive approach helps patients feel comfortable and reassured during consultations. He shows strong dedication to patient care and maintains a high standard of professionalism at all times. Overall, Dr. Hussein is a reliable and trustworthy doctor, and I highly recommend him based on my experience.

Dr Ahlam Ali

General Practitioner

I had a chest problem and Dr. Ahlam checked me very carefully. She listened patiently, explained everything clearly, and made me feel comfortable and confident during the consultation. Her diagnosis and guidance were very helpful, and I felt relieved after the visit. She is kind, professional, and truly cares about her patients. Highly recommended.

Dr. Mohammad Seddiq Faghih

Vascular Surgeon

I visited Dr. Seddiq with severe shoulder pain, and I was extremely satisfied with the care I received. He treated me with a high level of professionalism and expertise. After the treatment, my pain was significantly relieved, and I fully regained my shoulder function. I truly appreciate his excellent care and would highly recommend him.

Dr Faiza Jamil

General Practitioner

The first i visited the clinic Dr faiza she is the one first assist me and she recommended me to check Dr. Mariam very helpful and very fast everything she take action for my issue and even in last she check me if everything is good kudos for Doctor faiza and Dr.mariam both so helpful and great doctor highly recommend.

Dr. Rabab Zaidi

Dentist

I had an amazing experience at Dr. Rabab. Im such a coward when it comes to any dental treatment, and not alot of doctors can tolerate it. But Dr. Rabab has such a way with patients with her kindness and patience and makes sure you are comfortable providing the best possible treatment for her patients.

Dr. Tara Bardawil

Dermatologist

Dr. Tara was recommended by a close family member and i did not hesitate to visit and try botox for the first time with her. I asked for a very natural result and that is exactly what i got, which makes me very happy. She is also very lovely and easy to talk to. I know i can trust her with my face.