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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

I’ve been a frequent visitor for nearly 15 years at Prime MC Arabian center. This was my first time at the 06 mall branch since my recent move. Overall staff interaction was good although the speed at which they work could be improved. My main dissatisfaction was Dr. Khalida. She was not friendly or comforting. She did not explain my diagnosis or my treatment. She dismissed me quickly without listening to me, I assumed it was due to her shift end. The chairs placed for patients to sit in her room were so far away from her desk, it was inconvenient to speak as I had a very bad throat and could not speak loudly. I doubt she heard anything I said and I had to keep repeating myself when it was painful to speak as it is. I have never experienced a doctor to be so distant and disinterested in their patient

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

My experience with Dr. Nageena and the reception team at Neuroactive Health Hub has been truly excellent. Dr. Nageena is highly professional, knowledgeable, and incredibly compassionate. She listens patiently, explains everything clearly, and ensures you feel comfortable and confident throughout the consultation. The reception team deserves special appreciation for being polite, helpful, and well-organized. They manage appointments efficiently, greet patients with a smile, and are always ready to assist, making the entire visit smooth and stress-free. Overall, Neuroactive Health Hub provides a welcoming and professional environment with exceptional care and service. I highly recommend Dr. Nageena and her team to anyone looking for quality healthcare and a positive patient experience.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I am visiting your clinic often and every thing is good and the doctors and nurses aren’t very professional but I am very disappointed with the pharmacy and the staff , it took more than 45 minutes to send the request to Insurance !!! And when I asked them , they send you have to wait and you can not ask us ?!? - I can ask not to wait for very long time because there is only one person sending request when you have 7 people just giving the medication . It’s very disappointing and I will not use your pharmacy in the next visit because it’s weast of time I have to wait for submitting and then approval and then the handing over more than 2 hours , I prefer to do it from other pharmacies

Gyneco

Obstetrics & Gynaecology

I have been a patient of Dr. Maria for 4 years. She was recommended to me by another doctor friend to help with menopause symptoms following poor experiences with other doctors. Dr. Maria is very knowledgeable and showed great empathy. I felt like someone really understood what I was going through for the first time. She immediately got me onto the correct HRT which alleviated all my symptoms and improved my quality of life. She makes me feel at ease during routine appointments as opposed to feeling embarrassed. The team at Gyneco as very welcoming, friendly and professional. They are always available to assist. I highly recommend this clinic and Dr. Maria to others.

SKIN111 DIFC

Cosmetic (Aesthetic) Medicine, Dentistry, + 3 more

I had an excellent experience with my face laser sessions, especially thanks to my therapist, Nekhlia. She is extremely professional, gentle, and very knowledgeable. She took the time to explain the process, made sure I was comfortable throughout the session, and paid great attention to detail. The laser experience itself was smooth and effective, and I noticed great results. Nekhlia’s care and professionalism truly made a difference, and I felt confident and well taken care of from start to finish. I highly recommend her for anyone looking for a safe and effective face laser treatment.

Dr. Mehdi Shahriyari Afshar

Cardiologist

He is a highly professional cardiologist who takes the time to listen carefully and works with genuine care and dedication. His diagnosis is always accurate, and his treatment approach is thorough and effective. He is always available to answer questions and provide reassurance. I have been under his care for the past three years and have always felt confident in his expertise. He also kindly saw my mother when she was visiting Dubai, and she was equally happy and satisfied with his care. I am truly grateful for his support and professionalism.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Dr. Andoni Diaz

Family Doctor

I visited Dr. Andoni Diaz regarding my vitamin D deficiency and the symptoms I had been experiencing. He was extremely patient and attentive, taking the time to carefully listen to all my concerns and thoroughly review my medical files and reports. After a detailed assessment, he concluded that my symptoms were related to vitamin D deficiency and prescribed a vitamin D injection. The treatment made a significant difference and greatly improved my quality of life.

Dr. Saumya Johnson

General Practitioner

She is very junior to be a Dr with no compassion and doesn’t know how to handle the situation or give clear advise

Dr. Bassam Mohanad Ahmad

Dentist

"Excellent experience with my dental implant! Dr Bassam is a true professional Five-star service

Dr Hussein Ismail

General Practitioner

Verry good service specials thanks for DC Hussein Ismail he is really professional

Dr Mohamad Salem Al Zahr

ENT Surgeon

Dr Mohammed is very respective physician and caring for his patients.

Dr. Gaurav Diddi

Gastroenterologist

Meeting with Dr. Gaurav Diddi realized us that we are in good hands.

Dr. Mona Atef

Dermatologist

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