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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I booked an orthopedic appointment by phone for my son after he injured his leg. After a long wait at registration, I was informed that my insurance does not cover this specific orthopedic doctor, even though my insurance is covered at this medical center and covers all other doctors. I was later told that the issue is that the doctor is new and his insurance paperwork is not yet completed. This is an internal administrative issue and should not affect patients. The doctor is actively working at the medical center and seeing patients, yet my son was refused consultation unless I paid cash. No one informed me of this issue during the phone booking. The staff’s attitude was unprofessional, unhelpful, and lacked basic courtesy or apology, despite my son being on a wheelchair and in need of urgent orthopedic care. Even after being seen by a Family Medicine doctor and advised to consult an orthopedic specialist, registration still refused to allow access to the orthopedic doctor for the same reason. This experience shows poor communication, mismanagement, and lack of patient care, and caused significant stress and inconvenience. I am extremely dissatisfied and expect this matter to be addressed to prevent it from happening again.

Dr. Shalini Verma

Obstetrician & Gynaecologist

Dr. Shalini Verma is nothing short of a blessing for our family. My wife had a high-risk pregnancy, with complications including high blood pressure and thyroid issues, making the situation extremely critical and challenging. From day one, Dr. Shalini handled everything with exceptional medical expertise, calm confidence, and constant vigilance. Despite the risks involved, she planned and monitored the pregnancy with great precision and ensured timely decisions at every stage. The surgical delivery was remarkably smooth and painless, a true reflection of her experience and skill. Beyond her clinical excellence, what truly stands out is her empathetic nature, clear communication, and reassuring presence, which gave our entire family immense confidence during a very stressful time. Because of her dedication and careful handling, both my wife and our baby are healthy today. We are deeply grateful to her and strongly recommend Dr. Shalini Verma to anyone — especially those facing high-risk pregnancies — who needs a doctor they can trust completely.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Advanced Care Oncology Center

Imaging (Scans), Oncology

This is the second time that we visited Advanced Care Oncology Center for a PET Scan for my wife. Our experience has been extremely good in both occasions. While all the team members at Advanced Care Oncology Center have been extraordinarily kind and supportive (from walking into the facility to registration to medical support etc.), I must mention Ms Liz who made us feel comfortable and relaxed. Above all, I had the opportunity of meeting Mr Basheer (Managing Director) of Advanced Care Oncology Center. He is an outstanding gentleman. His warmth and kindness is exemplary. I pray to the Ever Merciful Almighty that He may bless Mr Basheer and the full team at Advanced Care oncology Center 💕

Dr. Hamed Abbasi

Ophthalmologist

For several years, because of a temporal lift surgery I had with another surgeon, my eyelids had a very obvious anatomical problem that looked quite unnatural. No surgeon was willing to correct it. However, two weeks ago I had Blepharoplasty with Dr. Hamed Abbasi. The result is beautiful and completely natural. Even though only two weeks have passed, there are no visible suture marks and none of the unnatural eyelid anatomy that had bothered me for years. The procedure itself was very quick, performed in the shortest possible time and with great precision. My recovery period was also very short and easy. I highly recommend Dr. Hamed Abbasi.

Dr Jonathan Wasserberg

Neurosurgeon

Dr. Jonathan is a highly professional doctor in the field of neurology and spinal. I have been under his care since 2018 until today. He is an excellent listener who truly understands all the points presented to him in a very thoughtful and professional manner. He always allows me to fully explain my concerns without interruption, listens patiently and respectfully, and never rushes into decisions or procedures before carefully considering all aspects of my case. I highly recommend consulting Dr. Jonathan, as he has extensive experience in this field and treats patients with genuine care and humanity before anything else.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dr. Hussein is a highly professional and respectful physician. He demonstrates excellent communication skills, listens carefully to patients, and explains medical information clearly and thoroughly. His calm and attentive approach helps patients feel comfortable and reassured during consultations. He shows strong dedication to patient care and maintains a high standard of professionalism at all times. Overall, Dr. Hussein is a reliable and trustworthy doctor, and I highly recommend him based on my experience.

Eastman's Smile Solutions Dental Clinic

Dentistry

We have been coming to this location for past four years and I can’t say enough positive things about this clinic! The staff is very kind and attentive! Huge shoutout to our favourite dentist Dr. saba, that knows how to make my 7 year old actually excited about dentist. Me and my husband have been her patients as well and she is very gentle and knowledgeable. I enjoy coming to see her every time. I have sent so many friends and family to this clinic and will always vouch for them!

American Spine Center

Family Medicine, Neurology, + 5 more

I am very happy with this clinic. They have great modern equipment and professional, knowledgeable doctors and nurses. Dr.HISHAM Hakim is a fantastic doctor with a complex approach to any health concern. It is always a pleasure to come to his office for advice and correct treatment. Dr Nader is a great doctor as well, professional and knowledgeable. Special thanks to physiotherapist Reem and nurses Susan, Anju and Nikhel. I Highly recommend this clinic.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I am very satisfied with my consultation with Dr. Seema. She is a highly professional and knowledgeable ENT specialist who listened carefully to my concerns and explained everything clearly. Her approach was kind, patient, and reassuring, which made me feel comfortable throughout the visit. The diagnosis and treatment plan were clear and effective. I would definitely recommend Dr. Seema to anyone looking for an excellent ENT specialist.

Dr. Selwan Askar

Dentist

I visited Dr. Silwan two days ago. She welcomed me on time on time, check my complaint, did an X-ray, found a cavity, and treated it with zero pain, I am feeling great now. I have known her for eight years and never went to any other dentist. She is professional, honest, and highly skilled. I strongly recommended her.

Dr. Ghiath Sandouk

Paediatrician

دكتور رائع ماشاء الله عليه عنده إنسانيه و صدق مع المريض و ربي يحفظه يفحص المريض بدقة وصدق أنا بتعامل مع الدكتور من قبل اكثر من عشرين سنه من الدكاتره النادرين بالفحص و الاهتمام والصدق و خبره طويييييله بأمارات الصدر و الأزمات الصدر الحمدلله لوجود دكتور غياث صندوق في ابوظبي شكراً

Dr Sameh Fahmy

Dermatologist

اول موعد لي مع الدكتور كنت متخوفه لانه اول مره معاه، وكانت في وحده من مريضاته موجوده في غرفه الانتظار، واااايد مدحت شغله، وفعلا ممتاز الدكتور ويعدني اتابع معاه جلسات لعلاج تساقط الشعر وبوافيكم ان شاء الله بالنتيجه بعد 6 اشهر… اشكركم جزيل الشكر

Dr. Preeti Sahota

Neurologist

She' seems to be a proactive doctor. She clearly and patiently explain everything in order for me to absorb and fully understand the course of our conversations.

Dr. Gulnaz Gazizova

Endocrinologist

I was very satisfying of my visit to Dr Gulnaz. Doctor gave me maximum attention and was very kind and polite I’m appreciate that❤️