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Dr. Hani Eltair

Orthopaedic Surgeon

Doctor Hani, he made a surgery to my wife and we both managed to talk to the insurance company to accelerate the approval process as it was delayed for almost 5 days, all issues started before the first visit after the surgery. I found myself going to be late for 15 minutes, out of respect I texted him to inform him about the traffic challenge and apologized for the delay. The Doctor response was so aggressive, he didn’t respond back to my message and once I reached the hospital I found his assistant telling me that our appointment got canceled as a result of being behind the scheduled time by 12 minutes and he came at the reception to let me hear that he is not accepting any late arrival from patients to his schedule. 2nd appointment for check up he decided to cancel and I accepted his request, however second day we planned to leave home enough time before our appointment time and unexpected accident blocked the road for 25 minutes which will cause a delay on arrival but it was unintentional, we called the hospital to inform that we stuck in traffic and we may reach by 6:20 pm they asked for a chance to check with the doctor and he decided to cancel and leave considering his shift is over. The big thing I can’t let go that he refused to replace the injection with any other alternative medication not sure he was trying to punish us for being late and cause we asked to get a second opinion before the surgery or this is his personality type.! However it is not a good sign to respond immediately at no time to my texts and after the surgery he turned to be another person. I got the feeling that he already granted the revenue generated so no need to spend more efforts with a case already closed and got paid for.

Dr Doaa Fathy

Paediatrician

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future. I hope you will take this feedback seriously and work towards improving the quality of service.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

​"I cannot recommend Dr. Vishal at Prime Medical Center highly enough. Finding a doctor who combines high-level clinical brilliance with a genuinely warm personality is rare, but Dr. Vishal excels at both. ​From the moment you walk into his clinic, his friendly and professional demeanor immediately puts you at ease. He takes the time to listen patiently, never rushes the consultation, and explains complex medical issues in a way that is very easy to understand. ​What makes him truly special is how clever and thorough he is with his diagnosis. He doesn't just treat the symptoms; he looks for the root cause with incredible precision. His expertise in ENT is evident, and his approach to treatment is both modern and effective. ​If you are looking for an ENT specialist in Ajman who is exceptionally skilled, empathetic, and genuinely cares about his patients' well-being, Dr. Vishal is the one to see. Prime Medical Center is lucky to have such a dedicated professional!"

Dr Luciano Tracia

Plastic Surgeon

I am extremely satisfied with my experience with Dr. Luciani Tracia and nurse Shatha Saleem. I had a breast implant replacement and cyst removal, and everything went perfectly. Dr. Tracia was very professional, caring, and thorough, which made me feel safe and confident throughout the entire process. The recovery was fast, the pain was minimal, and the results are excellent. Nurse Shatha Saleem was kind, attentive, and very supportive before and after the procedure. I highly recommend them for their outstanding care and professionalism.😊

Dr Saumya Srivastava

Obstetrician & Gynaecologist

We were looking for a doctor who is concern and very caring to patients. We were looking for an OB doctor who is very knowledgeable and professional. We were looking for a doctor who knows what she's doing. We are so blessed that we've found Dr. Saumya Srivastava as she has all the above characteristics of the doctor that we are looking for. She is very kind and friendly to her patients. We will definitely recommend her to our friends and family. Thank you Dr. Saumya, May God bless you always and your family.

Dr Azenith Limpalan

Paediatrician

Thanks to Dr. Azenith, her response to my son’s illness and concerns truly showed how much she cares for her patients—especially children. She takes the time to listen and never rushes, which is why we decided to change my son’s pediatrician and are so grateful we found Dr. Azenith. She is kind, attentive, and treats my son appropriately, always giving the care he truly needs. Thank you, Dr. Azenith, for always being available on Wa whenever I worry about my son. God bless you and the entire team.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I was with my husband, I am pregnant and staff at cash counter Fahad Palekar was very rude and disrespectfull, he was literally shouting at us for not being available when token came we requested him as we had multiple appointments and there was rush. So we sat on other side it took a while to come till cash counter . Moreover the cashier showed us his batch to go ahead and put complaint . He need to be polite with patients. This was raffle surprising and not at all acceptable behaviour

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Dr Heidi Calixto

Obstetrician & Gynaecologist

I am deeply thankful to my OB , doctor Heidi Calixto .. she gave me exceptional care and support during the start of pregnancy until delivery. From prenatal visits to the actual birth, everything was handled with such professionalism, patience, and compassion. I felt safe, reassured, and well cared for throughout the entire process. Thank you for making this experience so positive and memorable.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Al Das Medical Clinic

Family Medicine, Obstetrics & Gynaecology, + 2 more

I got 2 appointments booked with Dr Marianna, pediatrician and Dr Mattias, with Dr Marianna it was at 9 am at Medows, she wasn't there, upon checking with the staff she needed 15 min to reach. Dr Maria's turned out yo be on the Palm though there was no information about the location in the confirmation message. In general very disappointing and frustrating experience.

Dr. Miguel G. Bravo

Plastic Surgeon

Dr. Miguel is an outstanding plastic surgeon who combines professionalism, precision, and genuine patient care. He explains procedures clearly, pays great attention to detail, and ensures patients feel safe and comfortable throughout their journey. I highly recommend him for anyone seeking natural, high-quality aesthetic results.

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

I have been a patient with Dr. Nageena, for several Months and u am happy to have her. She is very communicative and at the same time straight forward and always eager to engage into a constructive therapy session. Furthermore the reception team is amazing. Very considerate, helpful and prompt. Thank you to all of them.

Arya Clinic

Family Medicine, Obstetrics & Gynaecology, + 2 more

الزيارات جميعها استقبال اكثر من ممتاز ويستحق الزيارة وذلك للمتابعة ما بعد الخروج من المركز وتعامل العاملين بالعيادة بشكل راقي وجميل ابتسامة تنقل من وجوه الموجودين وكادر طبي متعاون بجميع الاستفسارات وخبرة عالية واشكر المتابع الاخ محسن على تعاونه الدائم والدكتور المختص احمد وجميع الطاقم

Moonlight Polyclinic

Anaesthetics, Cosmetic (Aesthetic) Medicine, + 4 more

I visited Dr Sarah , to get my teeth fixed and I absolutely loved the results. So natural and didn’t damage my natural teeth at all. I absolutely love the outcome and would definitely recommend. Clinic itself is very clean and the staff are very very friendly and accommodating.

Dr Faiza Jamil

General Practitioner

She is very caring doctor always take care Regularly followup.she has magical hands thats why she is our dr since 9 years We travel from rasul khima specially to meet her .always guiding and caring at her best You are best dr Prime is lucky to have such doctor