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Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Dear Management Team, I am writing to formally express my disappointment regarding the experience my son and I had during our visit to Prime Medical last night. Upon arrival, we were waiting for more than 20 minutes for basic procedures such as checking blood pressure and other preliminary details. During this time, I was seated in the waiting area with my son. I observed the nursing staff engaged in personal conversations among themselves, while patients continued to wait. What was most concerning was that a family who arrived after us was allowed to enter directly before us. One of the nurses clearly saw that I had arrived earlier and was waiting for my turn, yet no action was taken. As a frequent patient of Prime Medical, I did not expect such rude and unprofessional behavior. Eventually, I tried to enter Dr. Geetika’s room when my turn should have come. However, a lady nurse stopped us very rudely and allowed another family to enter, stating they had an appointment. This entire situation was handled without proper communication or courtesy, which made the experience very unpleasant and stressful for me and my child. The only positive aspect of this visit, as always, was the behavior of Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical. I humbly request the management to take this complaint seriously and address the behavior of the nursing staff, so that no other patient has to go through a similar experience in the future. Thank you for your time and attention to this matter. I hope appropriate action will be taken.

Dr Varsha Ojha

Obstetrician & Gynaecologist

Dr. Varsha provided outstanding care and support throughout my high-risk pregnancy and delivery. Her timely decisions, precise management of vitamins, medications, and blood thinners, and constant monitoring played a crucial role in ensuring a safe outcome. She handled the C-section with exceptional skill and calmness, making the entire process smooth, safe, and reassuring. I am especially grateful for her dedication in prioritizing my critical case and being present at the right time to deliver my baby on 01.01.26, despite it being a public holiday. Her professionalism, commitment, and genuine concern for patient well-being are truly commendable. I highly recommend Dr. Varsha to anyone seeking compassionate and expert obstetric care.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I would like to express my sincere gratitude to Dr Parul Dixit for the outstanding care I received. From the moment I met her, I was struck by how polite and professional she is. She took the time to answer all my questions thoroughly and made me feel completely at ease throughout the entire process. The experience of being seen was seamless and efficient. Dr Dixit recently removed cysts from my hand and pubic bone, and I was truly impressed by her surgical skills—especially how expertly she stitched up my hand afterwards. I can honestly say she is one of the best doctors I have ever met. Thank you, Dr Dixit, for your excellent care and kindness. Her assistant who also very welcoming and helped with my care also.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I had a very positive experience during my visit to the Urology Department. From the moment I arrived, I was treated with professionalism, care, and respect. The nursing staff were extremely supportive and compassionate, explaining each step of the procedure clearly and ensuring I felt comfortable throughout. Dr. Stefan Schumacher demonstrated exceptional expertise and a reassuring manner, which greatly reduced any anxiety I had. The urodynamics procedure was conducted smoothly and with great attention to patient comfort. I am truly grateful to the entire team for their dedication, kindness, and high standard of care. Thank you for making what could have been a stressful experience feel safe and well-managed.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

our appointment with Dr. Trivedi at 2:30 PM and by the time we reached clinic was 2:44 and we called out on our token @2:52 by the time receptionist told us that Dr have stop taking patients as he finish his day at 3 which we respect but still it was not 3 PM i found Dr leaving in front of me and i still requested and apologize for being late and he refused completely to see my son and left @2:54 pm saying his room has been taken by other fellow Dr. where i saw room was taken way after he left. and he didnt bother to my son at all

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

After seeing the blood test results , doctor informed its mild infection whereas my son developed fever and ear pain. Cough increased. When I call the doctor through call center, Doctor informed me directly that he will prescribe Anti biotic since the fever and ear pain persists. But he didn't prescribe and I was not informed also. One day before only Doctor should have prescribed Anti biotic. We visited another doctor and got it. And my son couldn't attend school for 4 days and he was crying over ear pain. That gave us trouble.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

Dr Verushka Mukesh

General Surgeon

The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

Dr. Mohamed Salah Abdelhamid

Psychiatrist

⭐⭐⭐⭐⭐ Dr. Salah has truly changed my life. When I was struggling with anxiety and depression, he treated me with compassion, patience, and deep understanding. He listened without judgment, explained everything with care, and made me feel safe and hopeful during a very difficult time. His calm presence and thoughtful treatment helped me regain confidence and stability. I’m incredibly grateful for his support and highly recommend Dr. Salah to anyone facing anxiety or depression

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Went for a checkup - determined I needed a root canal. Dr advised she will submit for approval and refer to another branch. 3 days later I called to follow up as I received confirmation of an approval. She booked for oasis branch but no submission for the root canal was done , only x ray. Oasis now wants a new consult and new submission. A complete waste of time . I’ve requested for my x rays to use a more efficient establishment.

Dr Sulaiman Al Habib Hospital

Acute Pain, Allergy Medicine, + 49 more

Nous avons confié l’opération LASIK de notre fils Mathys au Dr. Nourallah Kaddoura, au sein du Dr. Sulaiman Al Habib Hospital, et notre expérience a été exceptionnelle du début à la fin. L’établissement se distingue d’abord par son organisation professionnelle et humaine : le personnel est accueillant, réactif et disponible, les équipes travaillent en coordination, et l’environnement est rassurant.

Dr Heidi Calixto

Obstetrician & Gynaecologist

I am deeply thankful to my OB , doctor Heidi Calixto .. she gave me exceptional care and support during the start of pregnancy until delivery. From prenatal visits to the actual birth, everything was handled with such professionalism, patience, and compassion. I felt safe, reassured, and well cared for throughout the entire process. Thank you for making this experience so positive and memorable.

Dr Majid Sadeghi

Psychiatrist

⭐⭐⭐⭐⭐ Dr. Majid Sadeghi is an exceptional psychiatrist. He is kind, professional, and truly takes the time to listen. He explains things clearly and creates a thoughtful treatment plan tailored to individual needs. I always felt respected, supported, and comfortable under his care. Highly recommend Dr. Sadeghi.

Dr. Mary Aziz

Dentist

"I am extremely impressed with the quality of my implants and crowns; they are holding up perfectly and I’ve never felt better. Chewing food is a completely different (and better) experience now. The entire team was professional and accommodating throughout the process. Highly recommend!"

Dr Shipra Rai

Internal Medicine Doctor

Amongst all doctors in Al qasimia branch, doc shipra has no attitude she’s very good doctor she explains well and entertain us with a smile despite of her hectic time she is adding value to her patients.

Dr Yousra Ahmed Awad Heikal

General Practitioner

Special thanks to dr yousra who is really a great doctor Active listener Illustrating everything and even managing the queue and welcoming the patients to facilitate everything