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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I would like to formally raise a complaint regarding my recent visit to your medical facility. I have been visiting your clinic for the past 7–8 years and have always trusted your service. However, this time my experience was extremely disappointing. I waited for almost one hour, yet no one attended to me. I was there for treatment and follow-up, but I was not given proper support. One of the nurses was sitting and using her mobile phone. When I requested assistance, she responded rudely, saying that I had many appointments and must wait. Instead of helping, she showed no concern for my situation. I was told the doctor was waiting for me, yet no one guided me or took my case seriously. The overall attitude and lack of professionalism caused unnecessary stress and frustration. This experience is unacceptable, especially from a place I have trusted for many years. I request you to kindly look into this matter and take necessary action to ensure better service in the future. Thank you for your attention. I look forward to your response

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

My experience with Prime Medical has been excellent. From the moment I arrived, the staff were attentive, professional, and genuinely caring. The reception team made the check-in process smooth and efficient, and the medical staff took the time to listen carefully to my concerns, explain everything clearly, and ensure I felt comfortable at every step. What stood out most was the level of detail and patience shown during the consultation. The environment was clean, organized, and calming, which made the entire visit stress-free. I also appreciated how prompt the service was—no long waiting times, and everything moved at a steady and reassuring pace. For anyone considering Prime Medical, I highly recommend their services. Whether you need routine care or something more specific, you can expect professionalism, kindness, and a high standard of medical support. It’s clear that the team is committed to providing the best possible care for their patients.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

For a pediatric clinic the nurses should be more approachable and know how to talk to kids. Their approach is not appropriate for pediatric. For example to check the weight the nurse pointed the scale and did not communicate with the child. They should describe all the steps they are going through while taking the vitals and mentioning what’s next not showing signs. The doctor experience was good. The pharmacy was bad especially today in the 11/11/2025, the pharmacist had a medication that was out of stock and sent us to prime garhoud instead of ordering the medication and offering the delivery service. We went to prime garhoud and they said the pharmacist should proceed with delivery and the medication should me given from them not from prime garhoud. We went back to the pharmacy in Al Mizhar and the pharmacist said it will be delivered, still waiting nothing was delivered until now. Medication is important and should not be this delayed.

Dr Mariyam Shakeel Ahmed

Obstetrician & Gynaecologist

I can’t thank Dr. Maryam Shakeel Ahmed enough for her kindness and support throughout my pregnancy journey. This is my second pregnancy with her, and I chose to continue consulting her even though the hospital is quite far from my home — that’s how much I trust and value her care. During my first pregnancy, I had to visit multiple gynecologists for different reasons, but once I met Dr. Maryam Ahmed, I never looked back. She’s incredibly patient, understanding, and always takes the time to listen and explain everything clearly. I always feel comfortable and cared for during every visit. She made both my pregnancies so much smoother and gave me the confidence and reassurance I needed as an expecting mother. I’m truly grateful for her guidance and compassion. I would highly recommend Dr. Maryam Shakeel Ahmed to anyone looking for a gynecologist who genuinely cares about her patients!

DentalDate dental clinic

Dentistry

Хочу выразить огромную благодарность всей команде стоматологии, а особенно нашему замечательному врачу - Насте. Она смогла найти подход к моей дочке Оле, которой всего 7 лет, и которая обычно очень боится любых врачей. Настя так деликатно и внимательно всё объяснила, что расслабилась и доверилась ей буквально с первых минут. Самое удивительное - дочка даже не поняла, что ей сделали укол! Настя провела лечение настолько аккуратно и профессионально, что пломбу поставили быстро, спокойно и без единой слезинки. Для меня, как мамы, это бесценно. Теперь говорит, что больше не боится стоматологов, и хочет снова идти только к Насте. Спасибо за ваш талант, доброе сердце и настоящий профессионализм! Мы очень рады, что нашли именно вас. ❤️🦷

DrypSKin Aesthetic Well-Being Clinic

Cosmetic (Aesthetic) Medicine

My first visit to DrypSkin Clinic was a great experience, and I know it won't be my last. I was truly impressed by Dr. Khan's professionalism; he was patient, listened attentively, and made the entire process feel comfortable. From the consultation, I had a strong sense that I would leave the clinic extremely satisfied. The results of my lips filler treatment are fantastic, and I highly recommend this clinic, as well as Dr. Khan. Additionally, the entire team was incredibly kind. From the moment I stepped in, I felt very welcomed. Thank you and see you again !

Dr. Prgati Grover

Obstetrician & Gynaecologist

I have been consulting Dr. Pragati throughout my pregnancy journey, and it has been an incredibly positive experience. She is very patient, supportive, and always takes the time to answer all my questions in detail. Her cheerful and encouraging nature gave me a lot of confidence and comfort during every visit. I truly appreciate how she explains everything so clearly and makes sure I understand each step of the process. Her positive attitude and caring approach make her an exceptional doctor, and I’m really grateful for all her guidance and support.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

Visiting Dr. Samar was the best decision I’ve made! We have been transferred from alrahmaniya mall branch with little information and not very good handling of our case. There was a requirement of root canal procedure for my 13 year old daughter. Dr Samir was amazing and performed a smooth handling of the procedure for a child with warmth, care, and most importantly experience and knowledge! Dr Samar will be our family’s dentist from now on and we plan to continue visiting her for our family’s dental health! All the best to Dr Samar!!!

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I have been here for specialized MRIs about 5 times in the last 8 months. Without exception the staff are highly professional, warm, make sure I am comfortable. The atmosphere is relaxed, lovely artwork in the main waiting area. The driver service is especially nice as I am not comfortable driving to/from the multiple medical appointments I have each month. My doctor appreciates the excellent t quality of the mRI to monitor my treatments.

Champs Elysees Aesthetic Medical Center

Cosmetic (Aesthetic) Medicine, Dermatology, + 3 more

من اروع العيادات الي مرو عليه تعاملهم من عند الرسبشن راقي وممتاز الموظف ريان تعامل مع كلاينت جميل حافظ اسم كلاينت كلاينت شخصيه يحسسك ان داخل بيتك الثاني جدا اسلوبه راقي ويشكر عليه ودكتور البرازيلي من افضل واحسن الدكاتره في دبي شغله روعه على كثر ما زرت عيادات تجميل مثل تعامل ودكاتره شانزليزيه ماشي شغلهم حلو وطبيعي ومش مبالغ فيه ودكتور الايراني بشيري ايده خفيفه بالفلر وعنده تكنيك خاصه قيه اشكره عيادة شانزليزيه على تميز في تقديم الخدمه ..

Dr. Taher Ali

Neurosurgeon

I went to the hospital for a check-up due to severe lower back pain. Dr Taher took swift action and completed the required examinations in a short period of time.This made it easier to quickly identify the problem Then the correct treatment led to recovery thank you Dr.Taher. I would also like to thank the entire team From reception to the radiology team all good smiling The doctor and the assistant as well thank you very much.

Dr. Ghulam Shabbir

Neurologist

Years of leg pains due to RLS Syndrome. several Dr. changed, No Dr. could prescribe me the relief medication. Visited Dr. Ghulam Shabbir last month and he prescribed me a medicine and I had seen dramatic relief in my RLS pain and able to sleep tight. Today was my follow up and I am thankful to Allah that guided me to Dr. Ghulam Shabbir, a competent and professional Dr. for all neurology conditions.

Dr. Claude Andre Istanbouli

Dentist

I did an implant and I’m very pleased how it went. I’m very afraid of dentists, but the whole process was literally painless. I never had any problem after the surgery, no pain and smooth healing. I didn’t feel even anesthesia. Doctor Claude is very attentive and caring and he explained every step of my treatment. I recommend him to everyone, especially if you’re so afraid of doctors.

Dr. Farheen Sana Shakir

Ophthalmologist

I would like to express my heartfelt gratitude to my doctor for her excellent care during my eye operation. She was very professional and handled my pterygium procedure with great skill and compassion. Because of her dedication, my recovery has been smooth, and my vision is getting better each day. Thank you, doctor, for your expertise and for taking such good care of me.

Dr. Gaurav Diddi

Gastroenterologist

Dr. Gaurav and Nurse Marie were absolutely wonderful and made the entire process so smooth. The doctor took the time to explain everything in simple terms, which really helped me understand my condition better. I’d highly recommend visiting him for any stomach-related concerns!

Dr Verushka Mukesh

General Surgeon

Thank you Dr. for demonstrated exceptional professionalism and calmness throughout my interaction. I truly appreciate her willingness to provide help even outside the hospital, especially when I was in pain. Her dedication and compassionate care are highly appreciated.