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  • User avatar
    Prime Medical Centre Al Warqa

    Cardiology, Dermatology, + 6 more

    5.0

    Verified

    I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

    Seen for:

    Obstructive Uropathy (Hydronephrosis)
  • User avatar
    Prime Medical Center Ajman

    Ear, Nose & Throat (ENT), Cardiology, + 11 more

    4.0

    Verified

    Dear Management Team, I am writing to formally express my disappointment regarding the experience my son and I had during our visit to Prime Medical last night. Upon arrival, we were waiting for more than 20 minutes for basic procedures such as checking blood pressure and other preliminary details. During this time, I was seated in the waiting area with my son. I observed the nursing staff engaged in personal conversations among themselves, while patients continued to wait. What was most concerning was that a family who arrived after us was allowed to enter directly before us. One of the nurses clearly saw that I had arrived earlier and was waiting for my turn, yet no action was taken. As a frequent patient of Prime Medical, I did not expect such rude and unprofessional behavior. Eventually, I tried to enter Dr. Geetika’s room when my turn should have come. However, a lady nurse stopped us very rudely and allowed another family to enter, stating they had an appointment. This entire situation was handled without proper communication or courtesy, which made the experience very unpleasant and stressful for me and my child. The only positive aspect of this visit, as always, was the behavior of Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical. I humbly request the management to take this complaint seriously and address the behavior of the nursing staff, so that no other patient has to go through a similar experience in the future. Thank you for your time and attention to this matter. I hope appropriate action will be taken.

    Seen for:

    Hypertension (High Blood Pressure)
  • User avatar
    Saudi German Hospital Ajman

    Cardiology, Ear, Nose & Throat (ENT), + 5 more

    5.0

    Verified

    Writing this with a heart full of gratitude. From day one of my pregnancy, Dr. Aida Al Khatib has been nothing short of exceptional. She didn’t just listen — she truly heard me. Every concern, every fear, every tiny symptom… she took it all seriously. Tracked my progress. Tracked my baby’s progress. Calmed me when I spiraled. Reassured me when Google tried to scare me. And considering this was a high-risk pregnancy (gestational diabetes + high blood pressure + third C-section after a long gap), her care meant everything to me. She made sure I followed every precaution, every step, every check. Never rushed me. Never dismissed me. Always present. Always kind. I was TERRIFIED going into my third C-section. High risk. Long gap. So many what-ifs in my head. But Dr. Aida handled everything with such confidence, calm, and precision that it felt… safe. Controlled. Professional. Reassuring. Now, 10 days postpartum — Alhamdulillah — I feel like I’m already back on my feet. Energised. Strong. Almost like nothing even happened. That’s how clean, smooth, and well-managed everything was. Also a huge thank you to her wonderful assistant, Nurse Sheeja — the quiet superhero behind the scenes. Making sure all documents were ready, appointments smooth, and pregnant women (who already have zero patience left 😅) don’t have to wait long. If you’re pregnant and reading this — Dr. Aida is your person. Your safe space. Your calm in chaos. Your best decision during this beautiful yet overwhelming phase. I 100/100 recommend her. Truly. Forever grateful 🤍

    Seen for:

    C-Section (Caesarean Section)
  • User avatar
    Prime Medical Center Al Nahda

    Cardiology, Dermatology, + 6 more

    4.0

    Verified

    I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

    Seen for:

    Diabetes
  • User avatar
    Dr. Rabab Essam

    Dermatologist

    5.0

    Verified

    I had an excellent experience with Dr. Rabab and recommend them highly. From the initial consultation to the follow-up care, she demonstrated exceptional professionalism, expertise, and genuine compassion. She took the time to thoroughly understand my concerns, explained my diagnosis clearly, and provided a well-thought-out treatment plan tailored to my needs. I felt confident, informed, and completely at ease throughout the entire visit. The attention to detail and commitment to patient care truly set this practice apart. Her clinic was well organized, efficient, and welcoming, making the overall experience outstanding. I am extremely pleased with the results and would highly recommend Dr. Rabab to anyone seeking top-quality skin care.

    Seen for:

    Acne and Scarring Treatments
  • User avatar
    Prime Medical Center Al Qasimia

    Dentistry, Dermatology, + 8 more

    5.0

    Verified

    I would like to express my sincere gratitude to Dr Parul Dixit for the outstanding care I received. From the moment I met her, I was struck by how polite and professional she is. She took the time to answer all my questions thoroughly and made me feel completely at ease throughout the entire process. The experience of being seen was seamless and efficient. Dr Dixit recently removed cysts from my hand and pubic bone, and I was truly impressed by her surgical skills—especially how expertly she stitched up my hand afterwards. I can honestly say she is one of the best doctors I have ever met. Thank you, Dr Dixit, for your excellent care and kindness. Her assistant who also very welcoming and helped with my care also.

    Seen for:

    Benign (Non-Cancerous) Skin Conditions
  • User avatar
    Prime Medical Centre - Burjuman Mall

    Cardiology, Dermatology, + 6 more

    2.0

    Verified

    While the staff were helpful and professional, my experience with the GP, Dr. Nilesh Trivedi, was disappointing. This is the second time I have had a similar experience with him. He appeared disinterested and unengaged, and his responses were vague and very close ended. I repeatedly had to ask the same questions to get any clarity, which left me feeling confused and unheard rather than reassured. As a patient, I expect clear communication and attentiveness, especially during a medical consultation. Unfortunately, this was lacking, and it negatively impacted my overall experience. I wanted to share this feedback honestly, as it has now happened more than once.

    Seen for:

    Health Screening
  • User avatar
    Dr. Mandeep Lamba

    Ophthalmologist

    5.0

    Verified

    I would like to express my sincere gratitude to Dr. Mandeep Lamba for the exceptional care I received during my recent cataract surgery. The entire experience was smooth, reassuring, and handled with remarkable professionalism. Dr. Lamba explained every step clearly, answered my questions with patience, and made me feel completely at ease throughout the process. The surgery went extremely well, and I’m truly grateful for the skill and expertise that contributed to such a positive outcome. Please extend my thanks to the entire team who supported my care. Their kindness and efficiency made a significant difference

    Seen for:

    Cataract Surgery
  • User avatar
    Dr Mitchelle Lolly

    Pulmonologist

    5.0

    Verified

    Dear Dr. Mitchelle Lolly, You are not just an exceptional pulmonologist, but a true blessing for your patients. The way you care for every patient like a family member shows the depth of your compassion and the greatness of your heart. Your dedication, kindness, and tireless efforts bring hope, comfort, and healing to so many lives. A heartfelt salute to you, doctor, for your selfless service and unwavering commitment. May God bless you with good health, strength, and continued success. You are truly an inspiration. With deepest respect and gratitude.

    Seen for:

    General Medicine
  • User avatar
    Prime Corp Medical Center - Al Qusais

    Cardiology, Dermatology, + 6 more

    4.0

    Verified

    After seeing the blood test results , doctor informed its mild infection whereas my son developed fever and ear pain. Cough increased. When I call the doctor through call center, Doctor informed me directly that he will prescribe Anti biotic since the fever and ear pain persists. But he didn't prescribe and I was not informed also. One day before only Doctor should have prescribed Anti biotic. We visited another doctor and got it. And my son couldn't attend school for 4 days and he was crying over ear pain. That gave us trouble.

    Seen for:

    Paediatric (Pediatric) Consultation
  • User avatar
    First Psychiatry Clinic

    Psychology, Psychiatry

    5.0

    Verified

    First Psychiatry Clinic provides a calm, welcoming environment with a highly professional and compassionate team. The psychiatrist took the time to listen carefully, explained everything clearly, and made me feel comfortable throughout the consultation. The staff were respectful, organized, and supportive from scheduling to follow-up. I truly felt heard and understood, and the care I received was thoughtful and effective. I would highly recommend First Psychiatry Clinic to anyone seeking quality mental health care.

    Seen for:

    Anxiety Disorder
  • User avatar
    Dr. Pavithra V Reddy

    Internal Medicine Doctor

    5.0

    Verified

    I would like to highly recommend Dr. Pavithra Reddy for her exceptional professionalism and dedication to her patients. She is not only highly skilled but also incredibly compassionate and kind. Additionally, the Nurse Dansha is equally accommodating and respectful, providing excellent support throughout the care process. I wholeheartedly recommend their services

    Seen for:

    Hypertension (High Blood Pressure)
  • User avatar
    Dr Majid Sadeghi

    Psychiatrist

    5.0

    Verified

    ⭐⭐⭐⭐⭐ Dr. Majid Sadeghi is an exceptional psychiatrist. He is kind, professional, and truly takes the time to listen. He explains things clearly and creates a thoughtful treatment plan tailored to individual needs. I always felt respected, supported, and comfortable under his care. Highly recommend Dr. Sadeghi.

    Seen for:

    Anxiety Disorder
  • 5.0

    Verified

    My visit to Dr. Ahmed (ENT) was excellent. I was experiencing severe tonsil pain along with difficulty breathing and swallowing. Dr. Ahmed diagnosed my condition accurately and explained the treatment steps very clearly. Thankfully, I felt significant improvement after the treatment. Thank you, Dr. Ahmed.

    Seen for:

    Swallowing Disorder (Dysphagia)
  • 5.0

    Verified

    "I am extremely impressed with the quality of my implants and crowns; they are holding up perfectly and I’ve never felt better. Chewing food is a completely different (and better) experience now. The entire team was professional and accommodating throughout the process. Highly recommend!"

    Seen for:

    Implant Prosthesis
  • User avatar
    Dr Mustafa Saif

    Internal Medicine Doctor

    5.0

    Verified

    I was referred to Dr. Mustafa by a colleague when I was new to Dubai, and he immediately made me feel comfortable regarding my existing medical conditions. His clear guidance and approachable manner have made ongoing follow-ups smooth and easy. I’m very grateful for his support and care.

    Seen for:

    Diabetes

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