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Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

I am writing to express my deep concern regarding the recent experience my son and I had at your Barjuman branch. We have been visiting your clinic for over a year, and my son has been under the care of ENT Specialist Dr. Sumaiya Sujahan, who has been treating him for a recurring issue involving cold, fever, nasal congestion, and throat infection. Her treatment has always been effective, and we have consistently trusted your clinic because of her care. However, when I called yesterday to make an appointment, I was informed that Dr. Sumaiya has been transferred and that her replacement is Dr. Tina. As my son was unwell, we had no option but to continue at your clinic since his full medical history is already recorded there. Unfortunately, our experience with the new doctor was extremely disappointing. Despite my son’s fever and weakness, we had to wait a long time due to insurance processing issues. When we finally met Dr. Tina, the consultation lasted only a few seconds. She stated it was likely influenza and abruptly directed us to a general physician, without reviewing any of my son’s prior medical records — even though they are stored within your system. The general physician we were redirected to also conducted a very brief assessment, ordered a swab test, prescribed basic medication, and concluded the visit. There was no effort to understand my son’s long medical history, which has been fully documented at your clinic for over a year. As a parent and as a professional (I am the General Manager of a 4-star hotel in Deira), I found this entire experience deeply upsetting and below the standard of care expected from a reputed medical facility. The doctors barely communicated, did not review medical history, and showed minimal concern for the patient’s condition or comfort. My son is in Grade 9 and has upcoming exams this week. His health condition should have been managed carefully, not handled with such haste and indifference. I request you to kindly look into this matter seriously, review the conduct of both doctors, and ensure patients’ medical histories are always considered before making any diagnosis or referral. I would also appreciate a formal response regarding how this issue will be addressed to prevent such experiences in the future.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Assalamu Alaikom, I want to sincerely thank Dr. Sabah Khalid and Nurse Ms. Natalia and another nurse with her for the wonderful care they gave me when I was very sick and struggling with the flu. They were both so kind, gentle, and caring — I truly felt looked after. Dr. Sabah made sure I received the right treatment and medicine, which helped me recover faster and feel strong enough to take care of my daughter and husband who were also sick. Nurse Natalia was so patient and comforting throughout the process, and her warmth meant a lot to me during that difficult time. I myself witnessed how everyone was so busy attending all patients who were sick that time, inspite and despite off, you can still see the smile from their face which really made you feel you will get well don't worry, we are here.... I’m deeply grateful for their compassion and dedication. They didn’t just treat my illness — they genuinely cared, and that made all the difference. Thank you all from the bottom of my heart. May ALLAH bless you good health and all the workers who are really ready to give care to their patients.

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

I’ve been seeing Dr. Anil Kumar for my diabetes management, and I couldn’t be more grateful for his care and expertise. From the very beginning, Dr. Anil Kumar took the time to understand my medical history, lifestyle, and goals. He explained every step of my treatment plan clearly and helped me make realistic, sustainable changes to manage my blood sugar levels. What really stands out is how compassionate and encouraging Dr. Anil Kumar is. He genuinely cares about his patients and makes sure you never feel rushed or judged. He answers all my questions thoroughly and always follows up on test results promptly. Thanks to his guidance, my A1C levels have improved significantly, and I finally feel in control of my health. The clinic staff is also warm and professional, and appointments are always on time. It’s rare to find a doctor who combines deep medical knowledge with such kindness and patience. I highly recommend Dr. Anil Kumar to anyone looking for an endocrinologist who truly understands diabetes care and is committed to helping patients live healthier, happier lives.

Mediclinic Airport Road Hospital

Nuclear Medicine, Oncology

We have been visiting Al Noor Mediclinic Hospital since 2004, and our recent experience on 14 October at Airport Road Hospital for an urology procedure was truly commendable. The entire visit—from the admission office to discharge at HDU (3rd Floor, Block A)—was handled with professionalism and care. Special appreciation to Dr. Atif Sheikh for his expertise, personal attention, and use of the latest available technology. The Operating Theatre staff, along with Mr. Jushda and Ms. Kerstin at the HDU, provided exceptional care before and after surgery. We also noted the excellent hygiene and cleanliness maintained by the cleaning staff at Block B reception and the admission office. Their quiet dedication contributes significantly to the hospital’s welcoming and safe environment. The standard at Mediclinic truly reflects a leadership vision that flows from top to bottom—creating a facility where patients feel at home.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

I would like to express my sincere appreciation for Dr. Hussein Ismail. He is an exceptional general physician who consistently demonstrates professionalism, compassion, and genuine care for his patients. Dr. Hussein takes the time to listen attentively, explain medical conditions clearly, and ensure that every patient fully understands their treatment plan. His approachable nature and thorough diagnostic skills inspire confidence and trust. He always goes the extra mile to follow up and make sure patients are improving, which truly reflects his dedication to quality healthcare. I am deeply grateful for his expertise, kindness, and commitment to patient well-being. Dr. Hussein Ismail is a true asset to the medical community, and I would highly recommend him to anyone seeking a knowledgeable and caring physician.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

I am 24 week s pregnant and suffering with fever , (CSR )Ms. Hajja in the receptionCounter No.1 she wrongly updated insurance while opening file and my medicines keep on rejecting, after a long waiting in pharmacy i came to know..tBack to back am going pharmacy and CSR to ask regarding updates. csr is waiting to Mr Ebris someone,to see her message to update insurance .almost 2 hr i waited , at least she can call and ask them to update ,she is behaving like irresponsible . This mistake happened from her side 1.43 pm i opened file and waiting in the hospital till 4.00pm ,still no updates . other csr is saying we are busy .we cant help go to PRO office . With the help of PRO i rceceived medicines @4.30pm…Very very bad experience from CSR

Prime Medical Center King Faisal

Cardiology, Dentistry, + 12 more

I am incredibly grateful to have had Dr. Mythili by my side throughout my entire pregnancy and delivery. From day one, she was kind, calm, and endlessly supportive. She patiently answered all my questions, reassured me during every anxious moment, and guided me with genuine care. Her gentle nature and confidence made me feel safe and well taken care of at every step. During delivery, she was my biggest pillar of strength — her encouragement and presence gave me so much comfort. I truly couldn’t have asked for a better doctor. Thank you, Dr. Mythili, for making this journey such a positive and memorable experience. You will always hold a special place in our hearts. Highly recommended to any expectant mother!

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I had an excellent experience with Dr. Ahmed, He is not only highly knowledgeable in his field, but also very patient, attentive, and compassionate. He took the time to listen to all of my concerns, explained the diagnosis in a clear and reassuring way, and offered effective treatment options tailored to my needs. What really stood out was his professionalism and calm demeanor, which immediately put me at ease. The entire process from the consultation to the follow up was smooth and well-organized. His staff was also friendly and efficient, making the whole experience even better. I would highly recommend Dr. Ahmed to anyone in need of an ENT specialist.

Dr. Khuzama Alkalaani

Cosmetic Doctor

سويت استشارة مع الدكتورة خزامى وكنت صراحة متخوفة من الفيلر لانها اول تجربة لي لكن شرح الدكتورة الوافي واحترافيتها اثناء الاستشارة خلتني اتطمن واخذ القرار اللي غير شكلي مليون ف المية ، سوتلي الدكتورة فيلر شفايف برسمة تناسب شفايفي ووجهي وكان الاجراء سلس والنتيجة تبارك الرحمن احلى من توقعاتي واكيد رح ارد واحقن مرة ثانيه عند الدكتورة لاني اكثر من راضية والحمدلله ♥️

Dr Mohammad Taleb Saleh Abuismail

Urologist

A professional hospital professional team including advanced modern equipment for all specialties A big Thank you for Dr.Waleed Ghobriel,Dr Mohamed Taleb,Nurse Aneela,Receptionist Poonam and Cashier Raghda for their professional comfortable attitude,warm smile,support and concern to get the job well done THANK YOU

Dr. Ahmed Daabis

Neurologist

I have been visiting Dr. Ahmed since he diagnosed me with chronic migraines. He is understanding, kind, and always takes the time to listen to all my concerns. He carefully explains any possible side effects of medications and treats me with great patience.

Dr Mohammed Sultan Mohammed Farooque Shaikh

Dentist

Dr. Mohammed Sultan was very caring and explained everything in the language that me as a patient could understand. He gave me all the solutions and from day no.2. (since my visit) I already started feeling much better. I strongly recommend him.

Dr. Sudaa Mohamed Galeb

Internal Medicine Doctor

Dr SUDA is very professional internal medicine that I met I consulted to her and she is perfect she advised me in calm and explained me clearly her treatment plan thanks to Dr suda

Dr Amit Goel

ENT Surgeon

From my heart, he is the best doctor. I come from far off, especially to take the treatment from him only. Very good natured also And highly experienced & expert

Dr. Feras Noury

Orthopaedic Surgeon

The real issue in your hospital is the delay in appointments, I never entered any appointment on time, otherwise the doctor is sweet and professional

Dr Majid Sadeghi

Psychiatrist

Soft spoken, I call him gentle Doctor, my mental health is my priority and meeting Dr Majid for depression, anxiety 🙃 Adhd and various disorders.