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Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

Date: November 5,2025 Time : 10:32 Am Location: GP Receptionist Area Reef Mall I walked in to see the GP doctor.The receptionist adviced me to go to primecorp,saying that all the GPs were there.I was hesistant to go, as my colleague had informed me that her check up was done at Reef mall.To confirm, I called my colleague,and she confirmed that her visit indeed at reef mall. I then returned to the receptionist and explained that my insurance is covered at reef mall.I also mentioned that i could see the internal medicine doctor there,as my colleague had advised.However,the receptionist argued with me and said that I would to pay AED 50,speaking with a rude facial expression.I replied that was fine to pay. I politely told him that next time,he should provide clearer advice to customers,as we may not know all the details.He continued agruing, so I stopped him and said that if he had just apologized,I would have understood.I then left Unfortunately,I forgot to get his name. The receptionist was MALE; nationality unknown Big Thanks to the staff in the Internal medicine department from the receptionist to the doctor for being so hepful and friendly.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

Thank you for sharing the feedback link. I hope this feedback will be taken into consideration and necessary improvements implemented. Please feel free to reach out to me if you need any further clarification or support. Issue: Currently, two separate tokens are required — one for the appointment and another for the payment. Even after taking a prior appointment, we are again asked to take a token upon visiting the center. I believe this process can be simplified — ideally by using a single token for all related transactions. Additionally, an e-token system could be introduced to make the process more efficient and sustainable — no paper required! After the consultation, another token needs to be taken near the cash counter, which seems unnecessary. The system should instead reuse the initial token and call the same number for payment on a FIFO (First In, First Out) basis. Infact during my initial visits i didn't know i need to take token itslef.

Dr. Fady Matta

Dentist

I recently completed a full dental treatment and cosmetic enhancement with Dr. Fady Matta and I couldn’t be happier with the results. From start to finish, the entire experience was exceptional. Dr. Fady Matta is highly skilled, detail-oriented, and genuinely cares about delivering the best possible outcome for their patients. They took the time to explain every step of the process, made sure I was always comfortable, and used the latest technology to ensure top-quality results. The cosmetic work he did completely transformed my smile look natural, bright, and perfectly shaped. I’ve never felt more confident! The entire staff is friendly, professional, and welcoming, creating a comfortable atmosphere every time I visited. If you’re looking for someone who combines expertise with artistry, Dr. Fady is the one. I strongly recommend him to anyone in need of dental care or a smile makeover. Truly a life-changing experience!

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I had a terrible experience at Prime Medical Centre Al Nahda Sharjah. I visited three times for a lab test with my wife, and the service was extremely bad. The reception staff kept giving conflicting information about the timing—first saying we could come in the morning or evening, then insisting the test could only be done in the evening. When we went to the lab, the nurses gave us completely different instructions. The staff seem untrained and unaware of the proper procedures, and they do not communicate with each other. The service is very poor, and the staff’s behavior is unprofessional. I even spoke to the manager, Mr. Fayas, who was dismissive and acted like nothing was wrong. Overall, the service is a waste, and many other people were complaining in front of me. I strongly request that staff, especially reception and nurses, be properly trained on the procedures and timings. Except doctor

Dr Rizwan Abdul Qazi

Gastroenterologist

I recently visited Dr. Rizwan Kazi for treatment related to my liver issues, and I couldn’t be more satisfied with the care I received. From the very first consultation, Dr. Rizwan took the time to explain everything in detail, ensuring that I understood my condition and the treatment options available. Their approach was compassionate, professional, and thorough. They listened patiently to all my concerns and made me feel completely at ease. The staff at the clinic/hospital were also very supportive and efficient, which made the entire experience smooth and stress-free. Thanks to Dr. Rizwan expertise and guidance, my condition has improved significantly, and I now feel much more confident about managing my kidney health. I highly recommend Dr. Rizwan to anyone looking for a knowledgeable and caring Gastroenterology.

Eastman's Smile Solutions Dental Clinic

Dentistry

I would like to express my sincere appreciation to the entire clinic team. I have been dealing with them for years, and my experience has always been exceptional. A special thank-you to Dr. Jalal and Dr. Noor — truly among the finest professionals I’ve encountered. Their dedication, compassion, and genuine care make all the difference. This is the first place where I never felt treated as a number, but as a patient whose well-being truly matters. Dr. Jalal’s commitment in following up on my case has been remarkable. The team’s communication, professionalism, and punctuality are outstanding. Every detail is handled with excellence. Grateful for such a trustworthy medical team — highly recommended.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Compared to other Prime Corp Medical Centre branches, the Al Qusais branch stands out as the most reliable and reputable in terms of both medical services and customer care. The entire team ensures that every patient feels valued and well-assisted from the moment they arrive. I would like to highly recommend Dr. Smitha Balusamy, Specialist Gynecologist, for her outstanding professionalism, compassion, and expertise. She always makes each consultation comfortable and reassuring. A heartfelt salute to all the staff of Prime Corp Medical Centre, Al Qusais branch, for their dedication, kindness, and excellent service. You all truly make a difference⭐️🫡

Miss Marissa Fernandez

Physiotherapist

I can’t recommend Marissa enough. After having my first baby via an emergency c section, I was nervous about my recovery and unsure where to start. Marissa made me feel completely at ease from the very first session. She’s incredibly knowledgeable, gentle, and genuinely cares about her clients’ progress. She guided me through every stage of healing, from rebuilding my core and pelvic floor strength to helping me feel confident moving again. Thanks to her support, I’ve recovered so much better than I ever expected. If you’ve had a c section or are navigating postnatal recovery, Marissa is absolutely the person you want by your side.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

Feedback for Dr. Shery Mikhail – ENT Specialist I would like to express my sincere appreciation for Dr. Shery Mikhail’s exceptional professionalism and care. She is highly knowledgeable, attentive, and takes the time to explain every detail with great clarity and patience. Her warm and compassionate approach immediately puts patients at ease, and her expertise reflects genuine dedication to her field. I am truly grateful for the excellent care and support provided. Dr. Shery is an outstanding ENT specialist, and I would highly recommend her to anyone seeking quality medical attention.

Health Connect Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

Every time I needed to get an appointment for me or my family, I was always happily surprised to be able to see quickly a doctor. They are all available, welcoming and the staff is very kind. A special mention to dentist Dr Noufel who is very attentive, understands the needs. And also Agnes, very smiling person that makes you feel immediately well. Generally speaking I've always appreciated the interactions and the supports with the different services, as well as my kids and husband.

Dr Mona Ragab

Dermatologist

Doctor Mona is one of the best doctors I have ever met,she’s honest,practical and recommending the best treatment that fits your needs with her professional view I have tried to deal and try other skin doctors and I was never satisfied after that with the results that I got. I believe she is my life ever doctor for a beautiful and healthy skin. When she injects Botox or fillers she does that professionally and safely:no blue marks,no pain and the technique is very effective.

᠎ Neile Brown

Physiotherapist

Neilé is the best physio l've ever been a patient of. Trust is my biggest deciding factor when I am on someone's table - he is extremely knowledgeable ano I leave feeling improvement every time as well as see the gradual progress in my mobility and posture. He's become a crucial part to my recovery routine as a full time athlete and coach not only when I have an injury or muscle soreness/pain but for the regular maintenance to keep me preforming at my best.

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

I’m very grateful to Ms. Sagari Raj Rajan for kindness and high quality help from the first minute when I just came to Dr. Khaldoon Abo Dakka consultation. Also it was surprised how attentively she accompanied me at all stages. Special thanks to Dr. Khaldoon who listen to my problem very carefully, in the most amazing way and very clear explained to me about about my problem and future surgery. Words will never describe how grateful I’m!

Dr. Fadi Bakal

Plastic Surgeon

Dr Fadi very clearly explained my tummy tuck, was realistic and took the time needed to ensure I was comfortable with the procedure. Results are better than I expected. Scar is impeccable. After care instructions were clear and effective. Dr Fadi is calm, caring and precise - and this was seen every step of the way. Highly recommended.

Dr Anwar Abdul Sukoor

Orthopaedic Surgeon

Dr. Anwar Abdul Sukoor is very good and sincere doctor. He does his job from heart. Excellent treatment, so prime hospital management please don't loose this doctor. This is my second time excellent experience. And I heard from my friend circle about him. So kindly convey my Application personally. Big salute for him.

Dr. Madeha Arif

Dentist

I had a broken tooth and filling, and the only person I could think of with this treatment was Dr. Madeha. She fixed my tooth, redid the filling and cleaned my teeth. She took time to check in and walk me through the process, checking to make sure the procedure is pain free.