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Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Dr. Neeha Sultana Nasir

General Practitioner

I visited your clinic and would like to express my sincere appreciation for the exceptional service I received. Your staff were courteous, supportive, and highly professional throughout my visit, which made the experience very comfortable. I would also like to especially appreciate the Doctor Neha Shaikh for her expertise, patience, and compassionate approach. She took the time to listen carefully and explained everything clearly, which I truly value. Thank you for the excellent care and dedication. Keep up the wonderful work.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

The doctor was not attentive at all during the whole conversation. His support staff and himself were occupied in their own world and when I asked about it, they said they have been busy so they are a little lost in their world. The doctor didn't listen to my concerns, rather he went on with explaining about what he feels as if it were a classroom session. I will never visit this dentist and will never recommend him to anyone.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Just one thing about the prescriptions, it wasn’t discuss to me by the doctor that he will give me a 2months medication for my eyes. So since the waiting time with the insurance approval was really long, I have no choice but to take it and paid 100aed. Cuz I ask the pharmacist if he can reduce that medication because it’s a lot. He said then again it will take time. It’s just unnecessary 2months of medication!

Prime Medical Center - Al Barari

General Practice, Cardiology, + 6 more

Dr. Dhawal Bhakhda is an excellent orthopedic doctor. He listened patiently to my problem, took the time to understand my condition, and explained everything clearly. His approach was professional and reassuring, and the treatment he suggested was very effective. I truly appreciated his calm demeanor and genuine care. Highly recommended for anyone seeking expert orthopedic consultation..

Dr. Ihab El Tayeb

Endocrinologist

The most generous and humble doctor. Goes extra miles to help and understand the patient. Always felt like meeting a family member when we visit him. He very knowledgeable in his field Must recommend if any one is really going though sugar disease. He is not a doctor he is magician 🙏💐 I wish all the very best for his bright career.

Dr Mays Aljbori

Dentist

We visited the H.M.R.T Clinic Difference: Where Science Meets Smiles. For Fearless Kids' Dental Visits: Dr. Mays combines professionalism with a perfect touch for children. And a Seamless Experience: Thanks to the wonderful Mimi, who organized the appointment and made every step easy.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Reports not received on time, had to call couple of times, kept on hold everytime for more than 5 mins without any notification. Horrible service in the Motor City branch and the doctor that I visited was not upto the standard. Will never recommend the doctor or the branch.

Dr. Tanvi Sood

Oncologist

From Day 1 Dr. Tanvi has been very supportive and accommodating. She made me feel comfortable by explaining each and every test, the reason behind the tests and the best options after the results. She is very patient and caring, I am so glad she's my doctor❤️

Dr Arun Karanwal

Oncologist

Dr. Arun is very professional. He discussed and explained the available options of the care plan clearly, gave recommendation but considered and valued the patient's preference.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

Everything was excellent. Ragi is an amazing nurse — very kind, professional, and attentive. Everything always goes smoothly with her. Highly recommend.

Eastman's Smile Solutions Dental Clinic

Dentistry

Had a very good experience with this clinic I was under the care of Dr. saba and Nurse arjal and kathy for my braces and they have done a fantastic job.

Dr Ahlam Bani Salameh

Endocrinologist

She’s a good doctor, shows genuine care for her patients. And she doesn’t hesitate to answer follow up questions even after the visit.

Dr. Samar Khalil

Obstetrician & Gynaecologist

Very helpful from 1st trimester up until delivery and as well in the post delivery stage. I highly recommend Dr. SAMAR.

Dr Nazar Albustani

Cardiologist

"Your kindness and support made a real difference."thanks doctor Nazar. From Abdelkader.