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Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

Unfortunately the experience wasn’t great this time on multiple levels, hence feel the need for writing review as we are very regular at PRIME and have been going here for years with trust. Firstly the washrooms on 3 floor and M floor were not clean at all, I had to use it multiple times because of my condition and each time it was unhygienic. Secondly, I visited the doctor for a follow up but they charged me for consultation, my appointment was within seven days which they canceled and postponed twice because of doctors unavailability and then blamed me for not coming within seven days. I expected support on this from the customer service staff atleast when we spoke to him but he also couldn’t do much. Thirdly, the sick leave we applied for was received the next day as there was some delay in getting a stamp which the nurse informed us, but the sick leave came within seven days wrong dates and employer name, even though I had given correct information. Then they were blaming me saying you need to come in the morning for sick leave because at night time the transcriptionist or system might not work! Whereas I had been there at 6:15 pm for a 6:45 pm appointment which they gave me and made me wait till 7:25pm to see the doctor! This is very disappointing experience especially after being there so many times.

Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

The doctor was polite and professional during the consultation. However, despite presenting with severe lower back and pelvic pain, abnormal menstrual bleeding pattern, and recent fever and dizziness, the symptoms were described as ‘nothing unusual’. An abdominal scan was advised, but the process involved significant delays due to approval timelines and the doctor’s unavailability, with follow-up suggested after many days. Given the level of pain and symptoms, clearer guidance, urgency, or an interim management plan would have been reassuring. While I understand the need to assess sexual history for medical reasons, the way questions were asked felt personal rather than clinical. Being asked about having a boyfriend and virginity, and feeling as though my responses were doubted, was uncomfortable and stressful during an already painful consultation. A more neutral, respectful, and clinically framed approach would have helped maintain trust and comfort as a patient. I believe better communication regarding symptom severity and faster diagnostic coordination would improve patient experience.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Very poor experience at the gynecology department counter and scanning room inside the clinic. The staff attitude was not at all satisfactory. They appear angry and pass on their work stress and busyness to patients who are only trying to ask basic questions. I understand staff may be busy, but patients are not responsible for that. We do not know clinic procedures, so asking questions is our only option. Instead of answering politely, staff react impatiently and get upset, which is not acceptable. Counters are often left unattended, and calls to the gynecology counter are never answered—I tried nearly 10 times in a week. This clinic seriously needs better patient handling and communication.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an excellent experience with Dr. Iza Roelle at Prime Reef Mall. From the moment I walked in, she made me feel comfortable, heard, and genuinely cared for. Dr. Roelle was professional, compassionate, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made sure I understood each step of my care. Her warm and reassuring approach put me at ease throughout the entire visit. I highly recommend Dr. Iza Roelle to anyone seeking exceptional obstetric and gynecological care — she truly goes above and beyond for her patients!

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Clearly I told doctor about fever that is ON/OFF for the last more than ten days, all other medicines given to me but nothing for fever, what I thought , with medication I will take rest and get well but when there is no medicine for fever, how to get well, I wasted my day of duty, other words, today's visit just waste of time and money, now again I'm in high fever, the moment I have the fever, I'm not in ambulance that I will reach to clinic, when I feel better little bit, I will

Dr. Ahmad Khasati

Dentist

I had an excellent experience with Dr Ahmed khasati , Dr Ahmed was highly professional, attentive, and took the time to clearly explain each step of the treatment. Their calm approach and attention to detail made me feel comfortable and confident throughout the visit. I truly appreciate the quality of care provided and would highly recommend Dr Ahmed to others.

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I simply LOVE your staff: Lizel really stands out with her genuine care, personality and makes the mammogram an experience to look for if she is there! Katarina for the sonogram was also amazing, explaining things with care, also ensuring the patient is comfortable… thank you for having the best staff! These 2 truly deserve a praise!

Advanced Care Oncology Center

Imaging (Scans), Oncology

Staff is very cooperative and considerate of the needs of my sister and prompt in follow-up calls. I am however strongly suggesting to include in the pre-treatment requirements the complete lab works of the patients at least two weeks prior to determine any pre-scan conditions that need addressing, like blood sugar....thank you👍😍

Moonlight Polyclinic

Anaesthetics, Cosmetic (Aesthetic) Medicine, + 4 more

Very good experience overall. The customer service was excellent: friendly, professional, and efficient. Dr. Salah was attentive and clear in his explanations. To improve, the clinic could enhance follow-up and make the appointment process even smoother. I would definitely recommend Salah’s Dermatology and his clinic

Dr Hisham Hakim

Neurologist

Dr Hakim provided me with the best plan for my neck recovery and so grateful and thankful to doctor as the pain with which I arrived at the centre was terrible after going with the treatment plan the pain 8 had in my neck and shoulder has greatly improved .

Dr. Tamer Saafan

General Surgeon

أكثر موقف إنساني أصادفه مع دكتور، انتظرني أكثر من ساعة بعد موعد دوامه لأنه حالتي كانت طارئة، ولما وصلت دخلني العمليات فورًا بدون تأخير . والحمدلله صحتي بخير حاليًا بفضل الله ثم الدكتور. دكتور أكثر من ممتاز ما شاء الله. ربنا يبارك له في صحته وعمله.

Dr. Satendra Kumar Multani

Endocrinologist

I am very thankful to my doctor for the excellent care and support. The doctor listened patiently, explained everything clearly, and treated me with great professionalism. I felt comfortable and confident throughout my treatment.

Dr Maha Sultan

Dermatologist

Dr Maha is a know it all person for derma needs. I had several issues and in a span of a month and a half everything was resolved and happy with results. i am still going to se eher for new areas I would like to proceed with.

Dr. Krishi Gowdra Revannasiddappa

Obstetrician & Gynaecologist

She is one of the best well spoken gynecologists doctor ever came across with so much empathy approach … best to get mine second delivery done under her fur pregnancy time … really prayer for her good health and happiness.

Dr. Jomana Karim

Family Doctor, General Practitioner

I have seen Dr Jomana for 5 years. She can handle multiple complaints and has a good demeanor that can help put you at ease. It's understandable that she is popular at the clinic.

Dr. Wael Alhosni

Dentist

افضل دكتور وعن تجربة من كل النواحي دكتوري المفضل كان فيني فوبيا من اي مركز أسنان .. بس عند الدكتور وائل تغيرت نظرتي لعيادة الاسنان كل الشكر له الله يسعده ..