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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I would like to formally raise a complaint regarding my recent visit to your medical facility. I have been visiting your clinic for the past 7–8 years and have always trusted your service. However, this time my experience was extremely disappointing. I waited for almost one hour, yet no one attended to me. I was there for treatment and follow-up, but I was not given proper support. One of the nurses was sitting and using her mobile phone. When I requested assistance, she responded rudely, saying that I had many appointments and must wait. Instead of helping, she showed no concern for my situation. I was told the doctor was waiting for me, yet no one guided me or took my case seriously. The overall attitude and lack of professionalism caused unnecessary stress and frustration. This experience is unacceptable, especially from a place I have trusted for many years. I request you to kindly look into this matter and take necessary action to ensure better service in the future. Thank you for your attention. I look forward to your response

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

My experience with Prime Medical has been excellent. From the moment I arrived, the staff were attentive, professional, and genuinely caring. The reception team made the check-in process smooth and efficient, and the medical staff took the time to listen carefully to my concerns, explain everything clearly, and ensure I felt comfortable at every step. What stood out most was the level of detail and patience shown during the consultation. The environment was clean, organized, and calming, which made the entire visit stress-free. I also appreciated how prompt the service was—no long waiting times, and everything moved at a steady and reassuring pace. For anyone considering Prime Medical, I highly recommend their services. Whether you need routine care or something more specific, you can expect professionalism, kindness, and a high standard of medical support. It’s clear that the team is committed to providing the best possible care for their patients.

My wife and I have been visiting Dr. Thomas, Internal Medicine specialist at Emirates Hospital Day Surgery, Motor City, for our regular consultations, and we couldn’t be happier with the care we receive each time. Dr. Thomas is highly professional, knowledgeable, and always takes the time to listen to us carefully. He explains everything clearly and ensures we fully understand our health and treatment plans. His friendly and caring approach makes every visit a positive experience. The hospital staff are also very helpful and efficient, making our visits smooth and comfortable every time. We truly appreciate Dr. Thomas’s dedication and would highly recommend him to anyone looking for a reliable and compassionate internal medicine doctor.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Doc Sabeen has been taking care of me for years, and she is truly the best doctor. She genuinely cares about her patients’ wellbeing and always goes above and beyond with her consultations—thorough, attentive, and committed. She listens, she understands, and she always makes sure I leave the clinic feeling supported and well taken care of. She is one of the few real doctors left. After meeting her, I never left Prime, and I always choose to consult with her. I hope the company recognizes her exceptional service because doctors like her are rare—professionals who care about real healthcare, not just business. Highly recommended for anyone looking for a doctor who truly puts patients first.

DrypSKin Aesthetic Well-Being Clinic

Cosmetic (Aesthetic) Medicine

My first visit to DrypSkin Clinic was a great experience, and I know it won't be my last. I was truly impressed by Dr. Khan's professionalism; he was patient, listened attentively, and made the entire process feel comfortable. From the consultation, I had a strong sense that I would leave the clinic extremely satisfied. The results of my lips filler treatment are fantastic, and I highly recommend this clinic, as well as Dr. Khan. Additionally, the entire team was incredibly kind. From the moment I stepped in, I felt very welcomed. Thank you and see you again !

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

Visiting Dr. Samar was the best decision I’ve made! We have been transferred from alrahmaniya mall branch with little information and not very good handling of our case. There was a requirement of root canal procedure for my 13 year old daughter. Dr Samir was amazing and performed a smooth handling of the procedure for a child with warmth, care, and most importantly experience and knowledge! Dr Samar will be our family’s dentist from now on and we plan to continue visiting her for our family’s dental health! All the best to Dr Samar!!!

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I have been here for specialized MRIs about 5 times in the last 8 months. Without exception the staff are highly professional, warm, make sure I am comfortable. The atmosphere is relaxed, lovely artwork in the main waiting area. The driver service is especially nice as I am not comfortable driving to/from the multiple medical appointments I have each month. My doctor appreciates the excellent t quality of the mRI to monitor my treatments.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I've been to many hospitals in Dubai and Sharjah and I'm so impressed with the system Prime Hospital has, from patient's registration to vital checkings up to the Doctor's consultation, everything is systematic, prompt and very organized. And aside from this, the mobile App they have is something that really made Prime Hospital stands out. What an awesome idea that's very beneficial to patients. Keep it up Prime Hospital, you're amazing!

I’ve been seeing Dr Natalia Spierings for over three years and she’s honestly in a league of her own. She’s straightforward, incredibly knowledgeable, and everything she recommends actually works. You always leave feeling informed and confident about your plan. She genuinely cares and is one of the few doctors I fully trust. Since I started seeing her I get compliments on my skin all the time.

Dr. Satendra Kumar Multani

Endocrinologist

Dear Dr. Kumar I wanted to take a moment to express my gratitude for the exceptional care you provided during my recent visit. Your expertise, compassion, and attentiveness made a significant difference in my experience. Thank you for going above and beyond to ensure my comfort and understanding. I truly appreciate your dedication to your patients. Sincerely, Mirza M. Z. F.

Dr. Ekaterina Zhuravleva

Obstetrician & Gynaecologist

Doctor Ekaterina is one of the top professionals, thanks to her I received information and answer about my health I was looking for. Doctor gives a very thorough and comprehensive explanation to all information and procedures, as well as prescriptions. I have and would recommend her to all who is looking for top professional in the field.

Dr. Neeha Sultana Nasir

General Practitioner

The doctor was excellent in analyzing my health condition and very effective in explaining me about my situation and how to deal with it. Her prescribed medication worked very well for me. She is one of the best knowledgeable and patient oriented doctor that I have ever visited. Prime hospital is lucky to have her service. Thank you.

Dr. Gaurav Diddi

Gastroenterologist

Dr. Gaurav and Nurse Marie were absolutely wonderful and made the entire process so smooth. The doctor took the time to explain everything in simple terms, which really helped me understand my condition better. I’d highly recommend visiting him for any stomach-related concerns!

Dr. Bhushan Jayade

Dentist, Oral & Maxillofacial Surgeon

Dr. Bhushan Jayade was extremely meticulous, knowledgeable, empathetic and helpful! He even accommodated me during his day off. He gave me a thorough explanation and took me through each and every step of the procedure. Made me feel comfortable while examining me!

Dr. Joe Marais

ENT Surgeon

Dr Joseph was amazing, he really took his time to focus on our problem and explain all possible solutions, he is very good with children and we are very happy we found him. The nurses were also great, thank you very much :)

Dr Mary Zachariah

Obstetrician & Gynaecologist

Dr. Mary Zachariah is our family doctor and a great friend. She is an excellent doctor who explained every single detail with clarity . I am so grateful to her and for her excellent treatment.