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Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

I visited Prime Medical Center at Oasis Mall for an ENT consultation. I was informed the night before by customer service that the consultation fee would be AED 250, and this was also confirmed at the reception. However, I was surprised to see a separate charge for an ear swab when it was time to pay. At no point before or during the consultation was I informed that this procedure would incur an additional cost. Additionally, the doctor mentioned that everything appeared normal prior to doing the swab, which makes it unclear why the procedure was even necessary. No explanation was given about the purpose of the swab, what it was for, or when I could expect any results, if there are results at all. I believe patients should be clearly informed in advance about any extra charges and the medical reasons for any additional procedures. I would appreciate it if you could review this case and clarify why the ear swab was performed and charged without prior notice or any follow up information. Thank you for your attention to this matter.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had no problem with Dr. Nermeen and her nurse but there was one particular nurse in the same reception area that was very rude. I was talking to her and she would not look at me and answer me. Complelety ignored me and was rude. I informed her supervisor and her supervisor called her so we can address the problem and she continued to be disrepectful and completely missed the issue of her being rude. She was even glaring at me while talking to me and talkingover her superior as well as when In was explaining. She needs to be trained again how nurses should conduct themselves. Out of all the nurses I have encountered at Prime in different branches, I have NEVER encountered anyone as rude and as disrepectful as this nurse. I could not see her name clearly as it was a bit long and the name tags were small.

Dr Jincy Joy

Paediatrician

I recently visited Dr. Jincy for my child’s check-up, and I’m very happy with the care we received. She is an excellent pediatrician—patient, kind, and very knowledgeable. She takes time to listen to all concerns and explains everything clearly, which makes parents feel comfortable and reassured. My child also felt very relaxed during the visit. I truly appreciate her friendly approach and genuine care. Highly recommend Dr. Jincy to anyone looking for a dedicated and compassionate pediatrician. Sister Sandhya is very kind, caring, and professional. She makes patients feel comfortable and is always ready to help with a smile. Her gentle approach and attention to detail show her genuine dedication to her work. I truly appreciate her support and the way she handles everything with patience and compassion.

Gulf Family Clinic

Ophthalmology, Optometry

Complete fail. I had only one objective, being able to read my laptop screen. I still cant. I cant work, cant write, cant do emails. The staff were fantastic, the prescription totally wrong. I paid a huge sum of money for some amazing lenses which give me crystal clear distance vision but I cant read my laptop no matter which way I tip my head or how close or far the screen. Any my right eye aches, when I take the glasses off it feels like Ive been punched in the eye. Ive waited for a couple of weeks to see if I would get used to it and adjust to the lenses but this is still impossible and distressing.

Prime Medical Center King Faisal

Cardiology, Dentistry, + 12 more

I had a great experience with Dr. Arshad. He listened carefully to my concerns, explained everything clearly, and made me feel comfortable throughout my treatment. His approach is calm, caring, and professional, and he truly takes the time to ensure his patients understand their condition and treatment plan. Since starting treatment with him, my breathing has improved a lot, and I feel much better overall. I’m very thankful for his care and highly recommend Dr. Arshad to anyone looking for a knowledgeable and compassionate pulmonologist. ⭐ Rating: 5/5 – Excellent doctor and outstanding patient care.

Dr Naela Elsayed

Obstetrician & Gynaecologist

We are deeply grateful to Dr. Naela Elsayed of Prime Jumeirah branch (Obstetrician and Gynecologist) She took care of our first and second pregnancy journeys. She is truly passionate, professional, and dedicated — with such a positive and caring personality. Her constant availability, even beyond working hours, and willingness to go above and beyond her duty mean so much to us. Thank you for taking care of me throughout my pregnancy, delivery, and postpartum journey. My husband and I are immensely thankful for your guidance and support every step of the way. We love and appreciate you so much!

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

Dr. Cristina always brings positive vibes and makes you feel truly cared for. She listens carefully to your concerns and ensures to run the necessary laboratory tests to prescribe the right medicine. She always checks if the medication suits me well. With her care, I never feel like I’m sick — my hemoglobin levels have improved, and even my asthma has gotten better. My only concern is waiting time even you are with appointment you need to wait . Yesterday was too long l understand sometime too many patients but still a concern. Burjuman team is always 👍

Eastman's Smile Solutions Dental Clinic

Dentistry

I had a dental appointment with Dr. Mary yesterday, and as always, she exceeded my expectations! Her gentle touch and smooth technique make every visit comfortable. It's clear that she truly cares about her patients and their dental health. Additionally, her assistants are incredibly friendly and fantastic at what they do, making the whole experience even better. I always leave feeling confident about my smile. Thank you, Dr. Mary, for your amazing work and for having such a wonderful team!

Dr Mitchelle Lolly

Pulmonologist

I spent months going from doctor to doctor, trying to find relief for a persistent month-long cough. Nothing seemed to work—until I met Dr. Lolly. From the moment I walked into her clinic, I felt genuinely cared for. She took the time to listen, asked thoughtful questions, and approached my case with both expertise and compassion. Her passion for her work is evident in every interaction, and her concern for her patients is commendable. She’s thorough, empathetic, and truly committed.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Proffessional Service from Dr Ayla.However Amraz at the reception was very rude and rough if I had not asked to write a survey and the Supervisor had not interviened I would have gone to another Hospital after being chased away by Amraz .I always use Prime medical as a walkin patient but today Amraz was refusing to accept me as a walkin yet I had waited for a long time and whenever I visit Prime Hospital no one has ever denied me before or told me not to come next time .

Dr. Wael Hosni

Obstetrician & Gynaecologist

I am so blessed to be meditate from Dr Wael as I was suffering from the cyst and the fibros and was effecting my kidney and Colon leading o infections. I had complicated suitation as I had 2 times surgery in the same place and the doctor I visited before him was telling me to remove everything but because of his experience and conference he mange to remove only the cyst and the fibros Thanks again and I preciate that a lot and qll the best in your carrier

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

Dr. Sally Almeshhedani is one of the best doctors I’ve ever met. She’s incredibly kind, patient, and attentive. She really listens and takes the time to explain everything clearly, which makes you feel comfortable and cared for. Her professionalism and compassion make every visit a positive experience. I truly appreciate her dedication and would highly recommend her to anyone looking for a doctor who genuinely cares about her patients.

Dr. Ahmed Alhusein

Pulmonologist

لقد حضرت مؤخرا ليلا إلى المستشفى قسم الطوارئ وكان ردود افعالهم سريعة جدا وتم إدخالي قسم الطوارئ فورا والقيام بالواجب المطلوب من قبل الطبيب الخفر واعطائي العلاج . واتقدم بالشكر الجزيل لجميع العاملين في المستشفى السعودي الالماني ادارة والطاقم الطبي خصوصا بلا استثناء واتقدم بالشكر الجزيل للدكتور احمد الحسين والدكتور فهد العنزي لما قدماه من خدمة طبية راقية مع جميع العاملين من التمريض والخدمات الصحية بارك الله في سعيكم لخدمة مرضاكم 💐🙏

Dr Sundar Kumar Ganesan

Cardiologist

I have been seeing Dr.Sundar for 8 years almost your condition. From my very first visit, I was impressed by how positive quality, caring, professional, thorough they were. Dr. Sundar always takes the time to listen to my concerns, answer all of my questions, explain my treatment options clearly. I never feel rushed during my appointments.

Dr Koulshan Mustafa Jameel

Obstetrician & Gynaecologist

Dr. Koulshan is an amazing doctor! She explains everything very clearly and listens with great care. I really appreciate how she took all my concerns seriously and made me feel comfortable and reassured. Her kindness and professionalism truly stand out. I highly recommend her to anyone looking for a compassionate and knowledgeable doctor.

Dr Adam Turk

General Surgeon

دكتور ادم لا توفيه الكلمات حقه صراحة الدكتور ممتاز متميز يبسط الامور ويشرح بطريقه مبسطه مفهومه ولا يهول ولا يكبر الامور بيضع الامور في نصابها الحقيقي والواضح والسهل دخلت منظار معاه والله ابسط مايكون وطول الوقت يطمني ويبسط الامور ومتابع ممتازه الله يبارك فيه ويجعل الشفاء علي ايديه