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Dr. Hani Eltair

Orthopaedic Surgeon

Doctor Hani, he made a surgery to my wife and we both managed to talk to the insurance company to accelerate the approval process as it was delayed for almost 5 days, all issues started before the first visit after the surgery. I found myself going to be late for 15 minutes, out of respect I texted him to inform him about the traffic challenge and apologized for the delay. The Doctor response was so aggressive, he didn’t respond back to my message and once I reached the hospital I found his assistant telling me that our appointment got canceled as a result of being behind the scheduled time by 12 minutes and he came at the reception to let me hear that he is not accepting any late arrival from patients to his schedule. 2nd appointment for check up he decided to cancel and I accepted his request, however second day we planned to leave home enough time before our appointment time and unexpected accident blocked the road for 25 minutes which will cause a delay on arrival but it was unintentional, we called the hospital to inform that we stuck in traffic and we may reach by 6:20 pm they asked for a chance to check with the doctor and he decided to cancel and leave considering his shift is over. The big thing I can’t let go that he refused to replace the injection with any other alternative medication not sure he was trying to punish us for being late and cause we asked to get a second opinion before the surgery or this is his personality type.! However it is not a good sign to respond immediately at no time to my texts and after the surgery he turned to be another person. I got the feeling that he already granted the revenue generated so no need to spend more efforts with a case already closed and got paid for.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

Dr. Walaa Mahgoub Osman

Internal Medicine Doctor

My recent visit with Dr. Walaa was a very positive experience. She is extremely gentle, caring, and professional in her approach. She made me feel comfortable throughout the consultation and took the time to explain everything clearly. Dr. Walaa is always ready to assist whenever I come and ensures that all my concerns are properly addressed. Her supportive and attentive attitude truly shows her dedication to her patients. I highly appreciate her care and would confidently recommend her. Actually all of the staff in Mubarak are accommodating.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Despite having a booked appointment , had to wait for 20 mins . And the Dr rushed us out of her cabin in 10 mins. We came from Sharjah all the way to see a female Indian pediatrician, and this is the service we got despite having a booked appointment. There was zero personal attention , rushed conversation, and unnecessary jumping to the conclusions without hearing the details of our child . I hope this service improves and the doctors gets trained to give personal care and attention to every parent and child. Thanks

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All staff are very friendly and professional. Doctors are VERY busy and my doctor spared max 7 mins for me, she didn’t tell me anything-what to do or not to do- unless I’ve asked. Noone asked about my other conditions or if i am using any medicine etc. She said she would call me the same day after my blood test and xray results and noone called me. I’ve called the day after only finding out that the doctor is off.

Dr Amira Mishriki

General Practitioner

Dr was Amazing she was great !!!!! but you have huge lines in cashiers . Atleast 20 min wait while 6 other staff sitting doing nothing . Your pharmacy specially lady from Philippines is very very rude to all customers she feels she is in some relief camp doing free work . Before this location was great now feels like its a barucracy . Over staff and useless . So many staff everywhere but no help !!!

Visited Dr Natalia Spierings for the first time today and immediately felt comfortable and safe speaking with her. She was extremely knowledgeable about the issues I was experiencing and clearly very experienced. I left feeling reassured, supported, and confident that the treatment she prescribed will work. She also encouraged me to reach out to her with any questions or concerns while in her care.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Dr Waseem Sarwar Memon

General Practitioner

Dr. Wassem is very nice and caring human being. He listen carefully to his patient and advice them thoughfully. Very kind man as well. And professional aside from that his always smiling and giving his 100 % service. Im very satisfied with Dr. Waseem highly recommended.

Dr. Hamed Abbasi

Ophthalmologist

Dr. Hamed Abbasi has an amazing personality and a big heart. He is calm, patient, and truly cares about his patients. He took the time to listen to me and explain everything clearly, which gave me real peace of mind. I’m very thankful for his care and support.

Dr. Raghdah Alzuhairy

Dentist

An amazing experience with Dr Raghdah from start to finish, really focused on ensuring my teeth were perfect before completing the Invisalign process. Really thorough, personable, would highly recommend going to see her!

Dr Issam Naamo

Dentist

Doctor Issam is the best Orthodontist. He was able to treat and correct the alignment of my teeth, clicking in my jaw and my Bruxism. I recommend you all to see and check with Dr. issam Naamo.