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HeartWest Coolaroo

1540 Pascoe Vale Rd, Coolaroo, Melbourne, Australia, 3048

Verified profile
Verified profile

Patient Trust Score

4.71

14 patient reviews

4.50
Overall Experience
4.93
Cleanliness
4.71
Friendliness
4.71
Wait time

26 recommendations for:

ECG (Electrocardiogram)(8)
Exercise Stress Test(6)
Chest Pain(4)
Other(8)

Recent patient review

27 Sep 2023

Twice I have had an appointment at Heartwest Coolaroo and both times the doctor, Dr Mitra...

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About

About HeartWest Coolaroo

HeartWest is the largest cardiology group in West and Northwest Melbourne providing a range of expert cardiology services across several specialist areas, including: general cardiology, heart failure, interventional cardiology, electrophysiology & pacing and cardiothoracic surgery. HeartWest has the following major locations and satellite sites:

  • Essendon North
  • Hoppers Crossing
  • Williamstown
  • St Albans
  • Altona North
  • Coolaroo

HeartWest was founded with the mission to provide accessible, affordable, efficient and high quality cardiology services with care, empathy and expertise delivered by a dedicated team of specialist doctors, technical and administrative staff. All doctors at HeartWest are specialists with a diverse range of special interests and subspecialty expertise.

The team at HeartWest are committed to providing the best cardiology care. Patients experience excellent care from their first interaction with the team to going through consultations, tests and procedures. Patients are guaranteed that a compassionate, courteous and professional approach is taken at each step of their journey at HeartWest.

HeartWest Coolaroo is located on Pascoe Vale Road in the Coolaroo and offers a range of cardiology services.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • ECG (Electrocardiogram) (31%)
  • Exercise Stress Test (23%)
  • Chest Pain (15%)
  • 24 Hour Blood Pressure Monitor (8%)
  • Atrial Fibrillation (4%)
  • Others (19%)

Specialties
  • Cardiology
Subspecialties
  • Heart Failure
  • Interventional Cardiology
  • Congenital Heart Disease
  • Electrophysiology
  • General (Internal) Medicine

All conditions and treatments
  • ECG (Electrocardiogram)
  • Exercise Stress Test
  • Chest Pain
  • 24 Hour Blood Pressure Monitor
  • Atrial Fibrillation
  • CT Coronary Angiogram
  • Echocardiogram
  • Heart Attack
  • Heart Failure
  • Acute Coronary Syndrome (ACS)

Opening hours

Monday

Not available

Tuesday

Not available

Wednesday

Not available

Thursday

Not available

Friday

Not available

Saturday

Not available

Sunday

Not available

Reviews

All reviews
ECG (Electrocardiogram) (8)
Exercise Stress Test (6)
Chest Pain (4)
24 Hour Blood Pressure Monitor (2)
Atrial Fibrillation (1)

14 reviews

3.5

1.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Twice I have had an appointment at Heartwest Coolaroo and both times the doctor, Dr Mitra Zarrati has not shown up. I have had to organise my day around these 2 appointments both times and the doctor has not shown up. I have now made an appointment for the 25th November. If Dr Zarrati does not show up again, I will be making a formal complaint to the Australian Health Practitioner Regulation Agency.

27 Sep 2023verified patient
Patient seen for:
24 Hour Blood Pressure Monitor

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

They are great and friendly and helped me with the questions patiently

02 Aug 2023verified patient
Patient seen for:
ECG (Electrocardiogram)
Chest Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Have found that it is a pleasure to attend the clinic in Hoppers Crossing. All of the staff are pleasant and friendly and the appointment time is very close to being when you are attended to.

02 Aug 2023verified patient
Patient seen for:
Heart Failure
ECG (Electrocardiogram)
Heart Attack

3

2.00
Overall Experience
4.00
Cleanliness
2.00
Friendliness
4.00
Wait time

Very unhappy with my experience, staff unfriendly, lack communication skills , cold

02 Aug 2023verified patient
Patient seen for:
ECG (Electrocardiogram)
Exercise Stress Test
Chest Pain

Reply from HeartWest Coolaroo

We are very sorry to hear of you experience, please contact us directly at coolaroo@heartwest.au and we can discuss your experience personally, Regards, Tim Dugan CEO

04 Aug 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic Thanks

02 Aug 2023verified patient
Patient seen for:
Exercise Stress Test
CT Coronary Angiogram
Echocardiogram

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional and helpful staff. I am very happy with Dr Balan and his knowledge. Very thorough and informative.

09 Feb 2023verified patient
Patient seen for:
Post heart attack care
Preventative care
ECG (Electrocardiogram)

4.5

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

A very satisfactory experience, from the clinic to the staff. Staff were attentive to my needs.

26 Jan 2023verified patient
Patient seen for:
ECG (Electrocardiogram)
Exercise Stress Test
24 Hour Blood Pressure Monitor

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was pleased with the service. Very little waiting time. The staff and Doctors were extremely caring and helpful.

25 Jan 2023verified patient
Patient seen for:
ECG (Electrocardiogram)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff and doctors have all been very professional, friendly and courteous.

25 Jan 2023verified patient
Patient seen for:
Exercise Stress Test
Interventional Cardiology
ECG (Electrocardiogram)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good

13 Dec 2022verified patient
Patient seen for:
Exercise Stress Test
ECG (Electrocardiogram)
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Specialists

22 SPECIALISTS

Cardiology

4.49

Patient trust score

13

patient reviews

0

professional endorsements

4.95

Patient trust score

7

patient reviews

0

professional endorsements

5.00

Patient trust score

6

patient reviews

0

professional endorsements

4.75

Patient trust score

4

patient reviews

0

professional endorsements

3.50

Patient trust score

2

patient reviews

0

professional endorsements

4.91

Patient trust score

11

patient reviews

0

professional endorsements

5.00

Patient trust score

6

patient reviews

1

professional endorsement

4.93

Patient trust score

5

patient reviews

0

professional endorsements

4.83

Patient trust score

4

patient reviews

0

professional endorsements

4.33

Patient trust score

2

patient reviews

0

professional endorsements

Get to know

HeartWest Coolaroo

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FAQ

What are HeartWest Coolaroo's reviews like?

HeartWest Coolaroo's overall patient rating is 4.71 out of 5 stars on Doctify.

This is based on 14 reviews

Where is HeartWest Coolaroo located?

HeartWest Coolaroo is located at 1540 Pascoe Vale Rd, Coolaroo, Melbourne, Australia, 3048

What is the phone number for HeartWest Coolaroo?

+61387210888

What consultants work at HeartWest Coolaroo?

You can find a list of the consultants that work at HeartWest Coolaroo here

Does HeartWest Coolaroo accept new patients?

HeartWest Coolaroo generally accepts new patients.

Get in touch with this practice to enquire as a new patient here