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HeartWest Coolaroo

HeartWest Coolaroo

1540 Pascoe Vale Rd, Coolaroo, Melbourne, Australia, 3048

Verified profile
Verified profile

Patient Trust Score

4.74

16 patient reviews

4.69
Overall Experience
4.94
Cleanliness
4.69
Friendliness
4.63
Wait time

31 recommendations for:

ECG (Electrocardiogram)(10)
Exercise Stress Test(6)
Chest Pain(4)
Other(11)

Recent patient review

31 Oct 2023

Ring one phone number for all heartiest is totally unacceptable. Messages and emails are not Each...

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About

About HeartWest Coolaroo

HeartWest is the largest cardiology group in West and Northwest Melbourne providing a range of expert cardiology services across several specialist areas, including: general cardiology, heart failure, interventional cardiology, electrophysiology & pacing and cardiothoracic surgery. HeartWest has the following major locations and satellite sites:

  • Essendon North
  • Hoppers Crossing
  • Williamstown
  • St Albans
  • Altona North
  • Coolaroo

HeartWest was founded with the mission to provide accessible, affordable, efficient and high quality cardiology services with care, empathy and expertise delivered by a dedicated team of specialist doctors, technical and administrative staff. All doctors at HeartWest are specialists with a diverse range of special interests and subspecialty expertise.

The team at HeartWest are committed to providing the best cardiology care. Patients experience excellent care from their first interaction with the team to going through consultations, tests and procedures. Patients are guaranteed that a compassionate, courteous and professional approach is taken at each step of their journey at HeartWest.

HeartWest Coolaroo is located on Pascoe Vale Road in the Coolaroo and offers a range of cardiology services.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • ECG (Electrocardiogram) (32%)
  • Exercise Stress Test (19%)
  • Chest Pain (13%)
  • Echocardiogram (6%)
  • Interventional Cardiology (6%)
  • Others (23%)

Specialties
  • Cardiology
Subspecialties
  • Interventional Cardiology
  • Heart Failure
  • Congenital Heart Disease
  • Electrophysiology
  • General (Internal) Medicine

All conditions and treatments
  • Chest Pain
  • Atrial Fibrillation
  • Bradycardia
  • Heart Attack
  • Heart Failure
  • Acute Coronary Syndrome (ACS)
  • Adult Congenital Heart Disease
  • Angina
  • Arrhythmia (Irregular Heartbeat)
  • Atherosclerosis
  • ECG (Electrocardiogram)
  • Exercise Stress Test
  • Echocardiogram
  • 24 Hour Blood Pressure Monitor
  • CT Coronary Angiogram
  • Cardio-Pulmonary Exercise Testing
  • Angioplasty
  • Bubble Contrast Echocardiography
  • Calcium Coronary Score
  • Cardiac MRI

Opening hours

Monday

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Tuesday

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Wednesday

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Thursday

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Friday

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Saturday

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Sunday

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Reviews

All reviews(16)
Replies
Last 7 days
Last 30 days
Last 6 month
Filter by condition:
ECG (Electrocardiogram) (10)
Exercise Stress Test (6)
Chest Pain (4)
Echocardiogram (2)
Interventional Cardiology (2)

88 %

6 %

6 %

0 %

0 %

*Star rating based on patient reviews

16 reviews

4

3.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Ring one phone number for all heartiest is totally unacceptable. Messages and emails are not answered. Each Heartwest office should have their own phone and emails.

31 Oct 2023verified patient
Patient seen for:
Echocardiogram
Interventional Cardiology
ECG (Electrocardiogram)

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Dr. Jones was very pleasant and very thorough.

05 Oct 2023verified patient
Patient seen for:
Bradycardia

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very professional, good communication and punctual. Excellent, friendly service. No complaints.

05 Oct 2023verified patient
Patient seen for:
Cardio-Pulmonary Exercise Testing
ECG (Electrocardiogram)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

They are great and friendly and helped me with the questions patiently

02 Aug 2023verified patient
Patient seen for:
ECG (Electrocardiogram)
Chest Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Have found that it is a pleasure to attend the clinic in Hoppers Crossing. All of the staff are pleasant and friendly and the appointment time is very close to being when you are attended to.

02 Aug 2023verified patient
Patient seen for:
Heart Attack
Heart Failure
ECG (Electrocardiogram)

3

2.00
Overall Experience
4.00
Cleanliness
2.00
Friendliness
4.00
Wait time

Very unhappy with my experience, staff unfriendly, lack communication skills , cold

02 Aug 2023verified patient
Patient seen for:
Chest Pain
Exercise Stress Test
ECG (Electrocardiogram)

Reply from HeartWest Coolaroo

We are very sorry to hear of you experience, please contact us directly at coolaroo@heartwest.au and we can discuss your experience personally, Regards, Tim Dugan CEO

04 Aug 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic Thanks

02 Aug 2023verified patient
Patient seen for:
CT Coronary Angiogram
Echocardiogram
Exercise Stress Test

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional and helpful staff. I am very happy with Dr Balan and his knowledge. Very thorough and informative.

09 Feb 2023verified patient
Patient seen for:
ECG (Electrocardiogram)

4.5

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

A very satisfactory experience, from the clinic to the staff. Staff were attentive to my needs.

26 Jan 2023verified patient
Patient seen for:
ECG (Electrocardiogram)
24 Hour Blood Pressure Monitor
Exercise Stress Test

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was pleased with the service. Very little waiting time. The staff and Doctors were extremely caring and helpful.

25 Jan 2023verified patient
Patient seen for:
ECG (Electrocardiogram)
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Specialists

22 SPECIALISTS

Dr Deepak Haikerwal
Cardiology

4.94

Patient trust score

17

patient reviews

0

professional endorsements

4.79

Patient trust score

8

patient reviews

0

professional endorsements

4.95

Patient trust score

7

patient reviews

0

professional endorsements

4.80

Patient trust score

5

patient reviews

0

professional endorsements

5.00

Patient trust score

3

patient reviews

0

professional endorsements
Dr Jalal Zamani
Cardiology

4.47

Patient trust score

15

patient reviews

0

professional endorsements

5.00

Patient trust score

7

patient reviews

1

professional endorsement

4.94

Patient trust score

6

patient reviews

0

professional endorsements

4.83

Patient trust score

4

patient reviews

0

professional endorsements

4.00

Patient trust score

3

patient reviews

0

professional endorsements
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HeartWest Coolaroo

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FAQ

What are HeartWest Coolaroo's reviews like?

HeartWest Coolaroo's overall patient rating is 4.74 out of 5 stars on Doctify.

This is based on 16 reviews

Where is HeartWest Coolaroo located?

HeartWest Coolaroo is located at 1540 Pascoe Vale Rd, Coolaroo, Melbourne, Australia, 3048

What is the phone number for HeartWest Coolaroo?

+61387210888

What consultants work at HeartWest Coolaroo?

You can find a list of the consultants that work at HeartWest Coolaroo here

Does HeartWest Coolaroo accept new patients?

HeartWest Coolaroo generally accepts new patients.

Get in touch with this practice to enquire as a new patient here