Mr Andrew Kelly

Check up after a septoplasty. Results have been life changing. Can breathe so much clearer. In relation to my surgeon, friendly, professional and outlined clear expectations from the start. Very very happy

Dr Kelly listened carefully to our concerns, gave us lots of information and the options available for treatment.

We went to see Andrew Kelly for an initial consultation for our 18 month son and had a really disappointing experience. First of all, we weren’t able to have the hearing test and discuss the results on the same day, so we were told that we’d have to come back for the test, and that we’d be contacted very shortly afterwards by him to discuss the results and next steps. Secondly, he asked if we had any history of hearing issues in the family. And then was extremely dismissive of my husbands issues, and stated that his surgery couldn’t possibly have restored any of his hearing. Then strangely by the end of the appointment he was saying that if my son needed surgery then he’d be checking whether the same thing needed to be done. Total 180. Very confusing. And quite argumentative actually which is very off putting. Not the interaction you’d want to have with someone potentially operating on your child. When we came back for the tymponometry test the audiologist told us the result was completely flat, and that Mr Kelly would be in touch. Two weeks later, we still hadn’t heard anything. Again, very disappointing - my son is learning how to speak so every week matters. I emailed his secretary and got no response. I rang Kingsbridge and they created a ticket for him to call us - no response. At this point I had initially booked in for another private consultation with him because we couldn’t get in touch any other way. I’ve since cancelled that and decided to go with another provider.

Andrew was very pleasant and professional . Explained everything perfectly clear and I had no concerns due to that. So thank you so much!

Very straight to the point and knowledgeable. Took on feed back when given

As i said previously to this question Mr Kelly informed me of everything before and after surgery I was must reassured and confident in the process. All staff were most helpful

Andrew provided exceptional care throughout consultations and surgery. Highly recommended.

A very supportive and helpful consultant

I had a wonderful experience at Kingsbridge North West Hospital. Everyone was so kind and helpful all the way, they explained everything wonderfully before and after my procedure.

I was overwhelmed by surprise that Dr Kelly was able to clear up my ear infections , which I had in both ears for 22monthsin one visit!. Considering I had nine previous visits with another consultant at Kingsbridge hospital outpatients without success after the 9visits the consultant referred me to Dr Andrew Kelly.After 22months I was in the depth of despair as my hearing was deeply affected by the infections and my audiologist struggled to try and improve my hearing by adjusting the aid , my left ear by the way I gave up wearing at the start of my infections as I have a 90% hearing loss in that ear, so I completely dependent on the hearing aid in the right ear. I am completely indebted to Dr Kelly for helping me get over these infections , which blighted my life.