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The Hearing Services

167 Great Portland Street, London, United Kingdom, W1W 5PF

Specialties:

Audiology

4 specialists

6 healthcare followers

4.92

/5

(53 reviews)

167 Great Portland Street, London, United Kingdom, W1W 5PF

Specialties:

Audiology

4 specialists

6 healthcare followers

Areas of expertise

Hearing Assessment and Management
30
Video Consultation
16
Ear Wax
12

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Expert in:

About The Hearing Services

The Hearing Services Group offers comprehensive care for all aspects of ear health, with over 30 years of experience in the field. Their specialist audiologists provide full hearing assessments to accurately diagnose hearing thresholds and recommend the most suitable hearing aids based on individual lifestyle requirements.

For those dealing with tinnitus, the clinic provides counselling and tinnitus retraining therapy. Using advanced tinnitus devices, they aim to alleviate the persistent ringing and discomfort associated with this condition.

Ear wax removal services are also offered, addressing issues such as blocked or itchy ears. The trained experts at The Hearing Services utilise both MicroSuction and Irrigation methods to ensure safe and effective ear wax removal in London.

As an independently owned company, The Hearing Services Group prides itself on offering a personalised approach, free from bias towards any specific manufacturer. This allows them to provide a broad range of products and services, ensuring that clients receive the best possible option tailored to their needs. They emphasise the importance of taking care of one’s hearing, offering competitive pricing on both basic and premium hearing devices. Their commitment is to provide exceptional service and care, treating each patient with the same consideration as they would their own family members.


Facilities at a glance

This practice offers a range of facilities and services.

Outpatient care
Financing available
Wifi
Insurance
Wheelchair accessible
Taking private patients
International patients
Diagnostic services
View more

Specialties

  • Audiology

Areas of expertise

Click the bar to read patient reviews

Hearing Assessment and Management
30
Video Consultation
16
Ear Wax
12
Hearing Impairment
11
Eardrum Perforations
9
Hearing Tests
7
Hearing Aid Provision
6
Ear Wax Removal
4
Hearing Loss
4
Ear Microsuction
3
Hearing Aids
3
Ear Infections
2
Ear Plugs
2
Tinnitus
1
Paediatric Audiology
1
Hearing Aids
1
Balance Problems & Disorders
1
Acoustic Reflex Measures
Dynamic Posturography
Foreign Body Removal
Hearing Protection
Musicians' Hearing Services
Otoacoustic Emissions (OAE)
Pure Tone Audiometry
Speech Audiometry
Tinnitus Assessment and Management
Tinnitus Measurements
Tympanometry
Vestibular Rehabilitation
Vestibular Tests
Videonystagmography (VNG)

Insurers

  • Freedom Health Insurance
  • Bupa
  • Healix Health Services
  • The Exeter
  • General and Medical
  • Simply Health (Dental)
  • Cigna
  • Bupa Fee Assured
  • WPA
  • Saga Health Insurance
  • Allianz Worldwide Care
  • AXA Health
  • Vitality
  • Aetna
  • The PHC
  • National Friendly
  • Aviva Health
  • Benenden Health

Location

Opening hours

Monday

09:00 - 18:00

Tuesday

09:00 - 18:00

Wednesday

09:00 - 18:00

Thursday

09:00 - 18:00

Friday

09:00 - 18:00

Saturday

09:00 - 18:00

Sunday

12:00 - 17:00

167 Great Portland Street, London, United Kingdom, W1W 5PF

Reviews

AI Review Summary

This summary was created by AI based on recent reviews

Patients describe staff at The Hearing Services as friendly and excellent. Reviews highlight specific procedures such as ear wax removal and thorough hearing tests, with patients finding the provided advice and support helpful. The overall patient experience is described as efficient and accommodating, focused on making individuals feel comfortable and well looked after. The most frequently mentioned themes in feedback centre on comprehensive hearing assessment and management, alongside addressing hearing impairment and offering video consultation options.

5.0
verified patient
09 Mar 2026

Excellent service, very professional & explanations were good & easy to understand.

Patient seen for:
5.0
verified patient
20 Feb 2026

An absolutely lovely visit to the very friendly and professional Kingston branch of The Hearing Services. It was my first time and I was made to feel incredibly welcome & comfortable. Katie & Alex were kind & professional to a tee. Thanks for the tea too!

Patient seen for:
5.0
verified patient
14 Nov 2025

Excellent best Audiologists in town! Thank goodness they opened a clinic here

5.0
verified patient
14 Nov 2025

Very helpful staff , no waiting and very efficient and knowledgeable Would recommend for anyone to visit

5.0
verified patient
09 Sep 2025

Super friendly and professional staff. Great environment.

Patient seen for:
5.0
verified patient
29 Aug 2025

Every aspect of performance of the clinic was excellent. I cannot recommend them too highly

Patient seen for:
5.0
verified patient
23 Aug 2025

Very friendly and politely spoken on the phone. A lovely welcome with offering of any drink and some sweets/snacks. Both receptionist and audiologist very accommodating and would definitely go the extra mile to help and make you feel comfortable. I would visit again and recommend.

5.0
verified patient
15 Aug 2025

First rate - lovely reception on arrival and a great service from start to finish

Patient seen for:
5.0
verified patient
10 Aug 2025

Very thoughtful service and very helpful in terms of the advice given.

5.0
verified patient
05 Aug 2025

Excellent friendly service, highly reccomend.

Patient seen for:
Your trust is our top concern, so providers can't pay to alter or remove reviews.
Learn more here

Specialists

4 SPECIALISTS

Mrs Farhait Kiani
Audiologist

5.00

Patient trust score

27

patient reviews

1

skill endorsement

AS

0.00

Patient trust score

0

patient reviews

0

skill endorsements

0.00

Patient trust score

0

patient reviews

0

skill endorsements

SW

Audiologist

0.00

Patient trust score

0

patient reviews

0

skill endorsements

Services

Outpatient care
Taking private patients
International patients
Diagnostic services

Parking

On-site parking (Free)

Facilities

General

Sees children

Wifi

Accessibility

Wheelchair accessible

Payment options

Financing available

Insurance

The Hearing Services logo

Get to know The Hearing Services

Videos

Most recent videos

Explore videos from The Hearing Services explaining process of procedures and other important things you should know before choosing your provider.

Advert 2

Advert 2

09 September 2024

youtube.com

FAQ

What are The Hearing Services's reviews like?

The Hearing Services's overall patient rating is 4.92 out of 5 stars on Doctify.

This is based on 53 reviews.

Where is The Hearing Services located?

The Hearing Services is located at 167 Great Portland Street, London, United Kingdom, W1W 5PF

When is The Hearing Services open?

The Hearing Services is open Monday (09:00 - 18:00), Tuesday (09:00 - 18:00), Wednesday (09:00 - 18:00), Thursday (09:00 - 18:00), Friday (09:00 - 18:00), Saturday (09:00 - 18:00), Sunday (12:00 - 17:00)

What consultants work at The Hearing Services?

You can find a list of the consultants that work at The Hearing Services here.

Does The Hearing Services accept new patients?

The Hearing Services generally accepts new patients.

Get in touch with this practice to enquire as a new patient