Thames View at Charing Cross Hospital
Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
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*Star rating based on patient reviews
275 reviews
5
Very professional. I was well taken care of
4.75
Had to wait a short while as some confusion about appointment
3.5
The hospital is generally dirty and messy. The private floor facilities are average. Dirty cups were left on the table, chairs and tables in disarray. Staff seem stressed. However I was seen promptly and my experience with my specialist was excellent.
Thank you for your feedback. We really appreciate you taking the time to share your positive experiences at the Thames View. However, we are very sorry to hear that there were parts of your experience which could be improved. If you would like to contact us via imperial.private.healthcare@nhs.net a member of the management team will be in touch to discuss your concerns. Best wishes, the private care team at Imperial College Healthcare.
16 Nov 20235
The car parking is a nightmare. I appreciate lots of people use the hospital but it is virtually impossible to park. I have mobility issues but don't have a blue badge.
5
Efficient, friendly, welcoming. Nothing was too much trouble.
5
Excellent in every respect. All the staff I met and dealt with were so pleasant, helpful and professional. I can't speak highly enough of my overall experience.
Thank you for your feedback. We are very grateful and appreciate you taking the time to share your positive experience with us at The Thames View. Best wishes, the private care team at Imperial College Healthcare.
21 Nov 20235
All worked perfectly
4.5
Excellent staff and service in average facilities. It was the intermediate between private and public healthcare.
Thank you for your feedback. We are very grateful and appreciate you taking the time to share your positive experience with us at The Thames View. Best wishes, the private care team at Imperial College Healthcare.
21 Nov 20234.5
Dr Zaid is a very good doctor. I am.happy with the treatment, clear communication and the detail explanation
5
Visited to have staples removed and to see the consultant post-op. All staff were very friendly, and very professional