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Thames View at Charing Cross Hospital

Thames View at Charing Cross Hospital

Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF

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Reviews

All reviews(303)
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Last 7 days
Last 30 days
Last 6 months
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MRI Scan (Magnetic Resonance Imaging scan) (26)
Breast Consultation (15)
Breast Reconstruction (11)
Chemotherapy (9)
General Surgery (9)

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*Star rating based on patient reviews

303 reviews

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

very welt looked after, treatment was quick and efficient as were the medical team

14 Mar 2024verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly helpful staff, eye clean pleasant environment

14 Mar 2024verified patient
Patient seen for:
Prostatectomy (Radical)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

A very positive experience, well organised. Welcoming staff.

25 Mar 2024verified patient
Patient seen for:
General Surgery

Reply from Thames View at Charing Cross Hospital

Thank you for your feedback. We are very grateful and appreciate you taking the time to share your positive experience with us at the Thames View. Best wishes, the Private Care team at Imperial College Healthcare.

27 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Outstanding

26 Mar 2024verified patient
Patient seen for:
Prostate Biopsy

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

The Reception Staff, polite, welcoming and efficient. My Consultant, Mr Kevin O'Neill is Excellent. He is always easy to talk to, ask questions and generous with his time to reassure and explain to the patient. Am privileged and lucky to be his patient

17 Apr 2024verified patient

Reply from Thames View at Charing Cross Hospital

Thank you for your feedback. We are very grateful and appreciate you taking the time to share your positive experience with us at the Thames View. Best wishes, the Private Care team at Imperial College Healthcare.

23 Apr 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

You need to provide better containers for urine collection - first, the patient needs a wide container with a spout for ease of collection, to be followed by the small narrow bottle you provide, which can then be easily filled - this is the regular procedure at my GP practice. Providing only the small narrow bottle makes the process extremely difficult and awkward.

17 Apr 2024verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Perfect in every way.

18 Apr 2024verified patient
Patient seen for:
Elevated Prostate Specific Antigen

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Kind and very considerate nursing staff; thank you

08 May 2024verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Efficient, professional care

10 May 2024verified patient
Patient seen for:
Breast Consultation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had a relatively quick turnaround from my first outpatient appointment to surgigical procedure, which was excellent. From that moment the care I received from the surgical and nursing teams was first class. My subsequent stay in 15N was faultless and every aspect from catering to hour by hour care was professional and friendly. I stayed slightly longer than expected but there was no rush whatsoever to leave. Couldn’t fault it👍😀

08 May 2024verified patient
Patient seen for:
Prostatectomy (TURP)

Reply from Thames View at Charing Cross Hospital

Thank you for your feedback. We are delighted that you enjoyed your stay at the Thames View and grateful that you have taken the time to share your positive experience with us. Best wishes, the Private Care team at Imperial College Healthcare.

09 May 2024