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Sanctuary Lodge

Sanctuary Lodge

Hedingham Rd, Halstead, United Kingdom, CO9 2DW

Verified profile

Verified profile

Patient Trust Score

4.77

222 patient reviews
4.68
Overall Experience
4.77
Cleanliness
4.85
Friendliness
4.80
Wait time

397 recommendations for:

Alcoholism(179)
Addiction(109)
Group Therapy(39)
Other(70)

Recent patient review

10 Apr 2024

A fantastic place. All the staff are superb. The therapists are all brilliant, the support...

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About

About Sanctuary Lodge

Recovering from substance addiction can be a daunting process, especially amid the chaos of our fast-paced world. Situated in Halstead, Essex, our facility takes into account these pressures and is surrounded by nature to provide that added tranquillity during your stay.

Why Sanctuary Lodge?

Sanctuary Lodge is rated highly by the Care Quality Commission, identified as a supportive environment where staff work as a team to care for their clients. We are subject to regular inspections, meaning you can be confident in the quality of your care.

Our facility

Our centre has a variety of facilities to ensure your comfort, including:

- Nineteen en-suite bedrooms.

- Five beautifully refurbished shared rooms

- Scenic gardens to reconnect with nature

- An in house gym

- Qualified chefs preparing fresh ingredients and nutritionally balanced meals

What we treat

Our centre treats all addictions, ranging from drug and alcohol rehabilitation to behavioural addictions such as:

- Gambling addiction

- Sex and love addiction

- Codependency

- Eating Disorders

Our therapies

Everybody is unique, and while one person might respond to a particular course of treatment, this may not be the case for another. We incorporate a range of different treatments, allowing each client to explore the methods that work for them, integrating mind, body, and spirit into your treatment programme. Some of these treatments include:

- Individual and Group therapy

- Sound therapy

- Gong therapy

- Art therapy

- Motivational interviewing

- Mutual aid and self help


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Alcoholism (45%)
  • Addiction (27%)
  • Group Therapy (10%)
  • Trauma (7%)
  • Alcohol Dependence (3%)
  • Others (8%)

Specialties
  • Psychiatry
  • Psychology
  • Psychotherapy
Subspecialties
  • Addiction
  • Rehabilitation Psychiatry
  • Substance Misuse Psychiatry

All conditions and treatments
  • Alcoholism
  • Alcohol Dependence
  • Substance Misuse
  • Bulimia
  • Eating Disorders
  • Alcohol Withdrawal
  • Gambling Addiction
  • Mindfulness
  • Anorexia
  • Avoidant/Restrictive Food Intake Disorder (ARFID)
  • Addiction
  • Group Therapy
  • Trauma
  • Cognitive Behavioural Therapy (CBT)
  • Family and Couples Therapy
  • 12-Step Addiction Programme
  • Behavioural Addictions
  • Dialectical Behaviour Therapy
  • Family Therapy
  • Performance Enhancement Addiction

Opening hours

Monday

00:00 - 23:59

Tuesday

00:00 - 23:59

Wednesday

00:00 - 23:59

Thursday

00:00 - 23:59

Friday

00:00 - 23:59

Saturday

00:00 - 23:59

Sunday

00:00 - 23:59

Reviews

All reviews(222)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Alcoholism (179)
Addiction (109)
Group Therapy (39)
Trauma (26)
Alcohol Dependence (13)

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*Star rating based on patient reviews

222 reviews

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A fantastic place. All the staff are superb. The therapists are all brilliant, the support workers are lovely, the housekeepers and chefs are wonderful. I had a beautiful experience here and highly recommend Sanctuary Lodge. The delivery of DBT is outstanding and all the therapists are so skilled. The rules are all very reasonable and the 28 day program is thorough and very insightful.

10 Apr 2024verified patient
Patient seen for:
Addiction
Alcohol Dependence
Alcoholism

Reply from Sanctuary Lodge

Thank you so much for taking the time to leave a review. We are so pleased you had such a positive experience during your stay. We wish you all the best in your recovery journey, please do keep in touch.

11 Apr 2024

3.75

4.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
3.00
Wait time

There can be more to cleanliness, but I had a great time at sanctuary lodge. The staff are amazing and helpful abd the sessions are great. The therapists are great too

10 Apr 2024verified patient
Patient seen for:
Cognitive Behavioural Therapy (CBT)
Addiction
Alcoholism

Reply from Sanctuary Lodge

Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.

14 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A life changing experience! I have been challenged and supported and could not have asked for more.

05 Apr 2024verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review and feedback. We're really please to hear of your positive experience. Please do stay in touch. Wishing you all the best for the future.

07 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Could not be more caring or considerate or challenging or helpful

30 Mar 2024verified patient
Patient seen for:
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review. We are so pleased you had such a positive experience and wish you all the best in your journey. Please do keep in touch.

31 Mar 2024

3

1.00
Overall Experience
4.00
Cleanliness
2.00
Friendliness
5.00
Wait time

I wasn’t informed at the start re what I’d be doing and what I’d need. Had to chase after a couple of days, which put me on the back foot and compounded. Food was great.

29 Mar 2024verified patient
Patient seen for:
Addiction

Reply from Sanctuary Lodge

We are sorry to hear that Sanctuary Lodge did not meet your expectations especially as we normally receive such positive feedback. We will gladly ​look into​ this matter further. Please email customerexperience@ukat.co.uk

30 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Life changing experience

25 Mar 2024verified patient
Patient seen for:
Addiction
Alcohol Dependence
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review, we wish you all the best in your journey. Please do keep in touch via our aftercare and alumni programmes.

26 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Amazing experiance great staff members

24 Mar 2024verified patient
Patient seen for:
12-Step Addiction Programme
Trauma
Addiction

Reply from Sanctuary Lodge

Thank you for your review, we wish you all the best in your journey. Please do keep in touch via our aftercare and alumni programmes.

27 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Life changing

19 Mar 2024verified patient
Patient seen for:
Group Therapy
Addiction
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review, we wish you all the best in your journey. Please do keep in touch via our aftercare and alumni programmes.

20 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I came in absolutely on my knees and with no where to go. Straight away I was warmly welcomed into the lodge and eased my nerves The work was intense but after 13 years of addiction it well needed I work hard to get where I am now and have the tools to carry it on in my sobriety thanks to my therapist Kim and other therapists Julie and Katt Food was amazing thanks Tony and Lyz And support staff made sure I had everything I needed

18 Mar 2024verified patient
Patient seen for:
Cognitive Behavioural Therapy (CBT)
Addiction
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review. We are so pleased you had such a positive experience and wish you all the best in your journey. Please do keep in touch.

25 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Better than I imagined

12 Mar 2024verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Sanctuary Lodge

Thank you for your review, we wish you all the best in your journey. Please do keep in touch via our aftercare and alumni programmes.

15 Mar 2024
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FAQ

What are Sanctuary Lodge's reviews like?

Sanctuary Lodge's overall patient rating is 4.77 out of 5 stars on Doctify.

This is based on 222 reviews

When is Sanctuary Lodge open?

Sanctuary Lodge is open Monday (00:00 - 23:59), Tuesday (00:00 - 23:59), Wednesday (00:00 - 23:59), Thursday (00:00 - 23:59), Friday (00:00 - 23:59), Saturday (00:00 - 23:59), Sunday (00:00 - 23:59)

What is the phone number for Sanctuary Lodge?

+448082391871

Does Sanctuary Lodge accept new patients?

Sanctuary Lodge generally accepts new patients.

Get in touch with this practice to enquire as a new patient