RTN Mental Health - Right To Choose

From initially choosing RTN through the right too choose pathway, to the initial questionnaires and assessment, and through to my final results, RTN were really great and I couldn't fault them. The wait time for me was under 6 months (3 or 4 I can't remember!), and I didn't find at any point that I got impatient for them to get things going. The assessment interviews seemed thorough and both of the people conducting mine were both really lovely. Thank you for making a potentially stressful process manageable!

Very good communication very clear questions

Bindiya was extremely easy to talk to and friendly!

Frankie struck up a quick rapport with my daughter

The lady on the meeting, was kind, patient and caring towards my daughter

My daughter became very tried during this assessment

Professional, concise, and supportive staff. The admin processes are not the most robust and seem to be targeted towards the practice rather than providing clients/patients with the information and timeline clarity they need.

The whole assessment was outstanding it good have the support and understanding from professional staff . You dont release the time when you are talking so much and reflecting about your loved ones. It is eye opener how much you learn yourself also. I can't thank the staff enough.

Sophie was lovely made me feel really relaxed.

Rylee didn’t want to be there was upset at the prospect of having to do it