RTN Mental Health - Right To Choose

Poppie was excellent with our 9 year old daughter, encouraging her to open up and engage in the appointment.

Recently had a call with Rebecca, she was absolutely lovely and such a warm and welcoming person. Rebecca made me feel comfortable and I found her very easy to talk to.

Very patient with us excellent persona

Great experience, the person assessing me really made me feel at ease and seemed to listen to what I was saying and get it. I felt listened to and validated.

Hannah fowles was so lovely and very patient. My daughter is not the best with communicating but Hannah didn’t give up and we got through the appointment. Thank you Hannah.!

My diagnostic assessment review meeting with the psychiatrist was detailed and informative and I appreciate the time he took to ask me further questions.

Lucy was very helpful and clear in the questions she was asking, very kind and supportive, overall service 10/10 would recommend to anyone.

Shannon was lovely with my son. He was quite anxious before & hadn’t wanted the camera on but I explained he needed to for the assessment. Thankfully Shannon was friendly & despite my son still feeling weird about it all he was able to engage.

The first stages of the assessments were a little confusing. I think there may have been a mix up with my papers or as I was sent a few documents more than once even after k had completed them. However, my appointments with Lisa were fantastic. She was very friendly and put me at ease throughout my assessments. I often go off on a tangent which when working within a schedule can prove tricky. Nevertheless, Lisa allowed me to talk and didn’t make me feel uncomfortable.

My interview was fantastic. Sarah was extremely helpful, respectful and put me at ease. The process leading up to the interview however was difficult, the questionnaire system was broken and sometimes didnt work and after submitting personal documents I was told that I had not submitted them, even though I already had. All in all the questionnaire and information submission was not good as it was a broken system that sometimes did not work. However, the interview was brilliant.