RTN Mental Health - Right To Choose

She was very good and sharna felt good to talk to

the discussion with the Doctor post medication advice was very helpful indeed

It was very informative, and the psychologist was easy to understand. The next steps after my diagnosis were explained to me in detail and an action plan was made. All in all I would not change a single thing.

I chose RTN because the wait times seemed reasonable, my whole experience from start to finish exceeded the time frame from 12 weeks to just under a year!! Getting hold of any one on the phone was difficult, limited hours where the phone is open, it says you will be called back within 24 hours, on about 4/5 occasions I was never called back. The alternative is to keep trying being kept in a que which literally takes over an hour, or email which takes them nearly a month to respond! It’s frustrating, upsetting and has really affected my mental health further dealing with RTN. They sent me emails saying I still had questionnaires to repeat which I had already submitted, and after 6 weeks on emails and calls I finally got to speak to someone who said ah yes you have done it all, wasting more time. The assessment itself was okay, felt slightly paced and rushed and I came away thinking how will they know from that short snippet my results. I have had a confirmed Autism diagnosis, however this was sent by email, no warning, just bam you have autism. Could an call not have been set up to speak about this, it felt brutal. And again with the ADHD results I did have a call, why can’t they be combined, and haven’t received an ADHD diagnosis. I have adult traits, but because I can’t remember a lot of my childhood due to trauma it’s not enough to diagnose me, so I can’t try medication. So that’s it, no further help. Here’s an email to fill out a review, which brings me here. I’m devastated and so disappointed, this isn’t the outcome I was hoping for. I feel fobed off, ignored and misun...

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Alec Callaghan made me feel very comfortable and at ease to talk freely without judgement on sometimes very personal issues. Thank you

I struggle to get onto the call, my wife has to do it but apart from that everything was good. My only issue is getting help and in contact with someone outside of the appointments

RTN were great at keeping me up to date along my Right to choose journey. I didn’t expect the actual assessments to be a little more drawn out; (I ended up having 2 assessments instead of just the 1 I was initially expecting) however now I look back at it I’m glad they took the time to really delve into my adhd and making sure I had covered everything. The wait times have been fair, actually a lot quicker than anticipated. My first tritation appointment especially. They’ve always been quite quick and friendly replying to emails enquiry wise also. I really cannot complain compared to other pathways that have been given to people in my circumstance. Thanks so much for all the help.

Poppy was great to chat to and really explained everything

Really knowledgeable very friendly answered any questions I had

Everyone I’ve spoken to at RTN has been incredibly nice and grounded. They have all offered clear guidance and information.