Reframe Cancer

Going through a cancer journey is never easy, but knowing that there are a team of experts available to you when you need them helps the journey! Being provided with knowledge about chemotherapy treatment helps ease the uncertainty.

Where to begin, it is so comforting to know that you are there to explain and to put things into perspective in a clear and understandable context.

The team are very knowledgeable when discussing queries I had regarding my illness and treatment options and helped put my mind at rest when things were troubling me

The Nurse Specialists at Reframe were a very welcome, and necessary, hand to hold, when I needed it most. Their help, advice, and overall proactive attitude, have proven to be an invaluable benefit with regard to both my mental and physical health.

The nicest and most helpful members of staff

Rebecca has been my sounding board, listening to all my concerns and worries and making me feel heard and comfortable. Her advice was always spot on and she really helped me stay calm throughout all my worries. Having someone to speak to with a medical background, experience and knowledge has been invaluable to me. Lorraine has been so helpful, nothing was ever a problem for her. I had a concern about a local activity programme and she researched and found the right person for me without me even asking – I was on a call with Rebecca while Lorraine was already working away in the background to help me find what I was looking for. First class service. I honestly can’t thank them enough for everything they, and others in the team, have done to help me in the past 2 years which has been the toughest of my life.

Beth was a fantastic support/help to me during a very difficult time. She was kind, empathic and understanding. She went out of her way to find other support and recommendations for me. I was very grateful and impressed. I would felt been very alone without her.

I am extremely happy with this service. The ladies are very helpful and will research anything that I require. It is good to talk to someone who actually listens.

I was diagnosed with stage 4 Cancer in September 2025 and this resulted in me requiring surgery in two separate hospitals by two separate teams , finally chemotherapy. So I was dealing with three teams in two separate hospitals. The NHS is under particular pressure due to limited resources affecting the delivery of treatment from over stretched medical staff. I was introduced to Reframe by Benenden Health. I have found the additional support and guidance provided by Reframe during this difficult time invaluable as making contact with hospital staff to help with understanding what was happening was not always straightforward but contact with Reframe was always straightforward and I always felt they had time for me and helped me navigate through NHS procedures and helped me unravel medical jargon in the two hospitals where I was a patient. This made me more confident and I believe get the best from the contact I had with the NHS . I would like to express a heartfelt thanks to Kristina and her team at Reframe in particular a special thank you to Rebecca for the constant and thoughtful support that I have been given over the past months Ray

Reframe was made available to me through our EAP at work following my diagnosis for Stage 3 Prostate Cancer. From the outset my family and I felt totally supported by Kristina and Suzanne. They took time to walk me through the mountain of information I had to process, chased appointments for me and helped me with colincal decisions. My wife and I frequently speak of the support we have received and cannot imgagine how difficult this would have been to navigate without them. Prior to surgery they arranged a MDT to help with my treatment decision and managed to arrange a scan at short notice that was not available to me through my own trust. Post surgery I spoke to Suzanne most days and on one occasion she correctly identified that I had picked up an infection just through her careful questioning. Suzanne has moved on but I now have access to Rebecca who is equally as supportive and although we speak less frequently now, we still check in and I still feel fully supported. Again, I cannot begin to imagine what this would have been like without the support of Kristina, Suzanne and Rebecca and for that I am so very grateful.