Prestons Road Hayes, Bromley, United Kingdom, BR2 7AS
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*Star rating based on patient reviews
145 reviews
5
I havegained a greater sense of self and life's choices through my sessions. I now have a path toward acceptance of my self and others as well as a sronger ability to make connections which had escaped my grasp. I feel more at ease in new situations and can readily contribute.
Thank you for taking the time to let us know about your positive experience. We appreciate the feed-back and will pass this to the team. Thank you.
5
Very welcoming experience, with a therapist who always made me feel relaxed and comfortable discussing traumas and difficult topics. Over the past year and a half I always felt like I was receiving top-quality care from multiple professionals
Thank you for taking the time to feed-back regarding your positive experience.
5
Finding yourself in hospital with depression and anxiety is something no-one can prepare you for. This makes it really important that the therapists are skilled in their work and specialist areas. I was fortunate enough to be allocated an excellent one called Sanchari who supported me through my stay.
We are so pleased to see your feed-back and hear of your positive experience and thank you for taking the time to share it. I will pass this to the team.
5
Priory hospital has helped me massively. If you had told me a year ago I would be 7 months clean I would of laughed but now its a reality. Mostly from the help and support of Nick I have been able to achieve this. He has been receptive and sympathetic to my problems and from our first sessions I felt comfortable and we got along well. I find that Nick, having his own experience with addiction and being able to use and reference that, is highly reassuring and was a key reason why I continued to see him. I think he is a great councillor having tried many in the past and not feeling heard, I can say with certainty that Nick really cares.
Thank you for taking the time to provide your positive feed-back, this will be shared with the team. Thank you again.
3.5
Frustrating attended a triage assessment, the therapist was more interested in talking about what she thought rather than listening and understanding what was happening/the situation. My son and I felt judged and were shown a lack on compassion. We came away feeling upset and misunderstood. Not at all helpful and a rather dangerous way to conduct such assessments.
I am really to sorry that the assessment wasn't the positive outcome you expected and had hoped for. Thank you for taking the time to let us know and if you wish to provide any more information about the experience, please contact me on 0208 462 7722
1
No one come back to book me in
I am really sorry to hear of your negative experience. If you wish to provide any more information, I would be happy to look into the situation. Contact number 0208 462 7722
4.75
Very good experience level and range of Therapist’s.
Thank you for sharing your positive experience, this is much appreciated by the team. We strive to provide the best possible care and all feed-back is welcome.
4.75
I had weekly sessions here for roughly a year and in that time staff were always friendly and accommodating. It was a nice calming environment and always looked spotless. The treatment I received has genuinely been life changing. I cannot thank my therapist enough for what they helped me achieve.
Thank you for letting us know of your positive experience of therapy at Hayes Grove. The team truly appreciate you taking the time to provide this lovely feed-back. Thank you.
5
My daughter had remote sessions, and this worked well for her. The therapist who worked with her was very caring and professional and we are very happy with the service provided.
Thank you for letting us know about the service provided to you and your daughter. We are so pleased that you took the time to let us know. The team strive to provide the best and most effective care and feed-back is always very welcome. Thank you
1
No one got back to me
I am really sorry to hear about your experience. If you wish to provide more information so we can look into your concerns, then please let me know on 0208 462 7722