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Priory Hospital Hayes Grove

Priory Hospital Hayes Grove

Prestons Road Hayes, Bromley, United Kingdom, BR2 7AS

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Reviews

All reviews(156)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Anxiety Disorder (54)
Depression (47)
Addiction (15)
Alcoholism (13)
Attention Deficit Hyperactivity Disorder (ADHD) (10)

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*Star rating based on patient reviews

156 reviews

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I would prefer to be informed on the programme and better food

26 Feb 2024verified patient
Patient seen for:
Anxiety Disorder
Stress
Depression

Reply from Priory Hospital Hayes Grove

We are so pleased to see your feed-back and hear of your positive experience and thank you for taking the time to share it. I will pass this to the team.

11 Mar 2024

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Excellent support from my Doctor, psychotherapist and the team at the Cedar Therapy centre. Did have to wait a few weeks for treatment at the start as no group therapy sessions available

09 Apr 2024verified patient
Patient seen for:
Anxiety Disorder
Integrative Psychotherapy
Trauma/Complex Trauma

Reply from Priory Hospital Hayes Grove

Thank you for your positive feedback on Priory Hospital Hayes Grove; your comments really are welcomed. As an organisation, we’re committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide valuable feedback.

13 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic, this is the second time I’ve used the priory for therapy and both times I’ve felt supported and cared for by my therapists.

15 Mar 2024verified patient
Patient seen for:
Anxiety Disorder
Depression

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review; it is a pleasure to read such positive comments about the support, care and treatment that we deliver. If we can be of any help in the future, please do not hesitate to contact us.

20 Mar 2024

4.25

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Waiting times to see a child psychiatrist despite going private is poor as we were told there were too many nhs patients to see. Cedar therapy staff very approachable and friendly. My daughter has built a good trusted relationship with her therapist. Would prefer psychiatrist to be able to assess and prescribe for ADHD rather than being referred to another doctor.

10 Apr 2024verified patient
Patient seen for:
Attention Deficit Hyperactivity Disorder (ADHD)
Panic Disorder
Anxiety Disorder

Reply from Priory Hospital Hayes Grove

Thank you for your positive feedback on Priory Hospital Hayes Grove; your comments really are welcomed. As an organisation, we’re committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide valuable feedback.

13 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff here have been incredible whilst I’ve been attending DBT Therapy - always warm and friendly, super helpful and understanding.

11 Apr 2024verified patient
Patient seen for:
Dialectical Behaviour Therapy
ADHD Assessment
Depression

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review; it is a pleasure to read such positive comments about the support, care and treatment that we deliver.

16 Apr 2024

4.5

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The nurses were incredibly caring, friendly and supportive. The therapists were also very good. The facilities could do with an upgrade but are overall good.

25 Mar 2024verified patient
Patient seen for:
Anxiety Disorder
Attention Deficit Hyperactivity Disorder (ADHD)
Depression

Reply from Priory Hospital Hayes Grove

Thank you for your feedback in relation to Priory Hospital Hayes Grove, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

27 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Top banana.

02 May 2024verified patient
Patient seen for:
Anxiety Disorder
Depression
Addiction

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to provide positive feedback about Priory Hospital Hayes Grove. At Priory, we’re dedicated to providing the best care possible to everyone we support, helping people to live their lives the way they choose. Again, many thanks for your feedback; it’s greatly appreciated.

13 May 2024

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

I have been very fortunate to be part of the most wonderful, interesting and diverse group with excellent therapists. I have learnt so much and have noticed that using these skills this has improved my day to day life. My 1-1’s have been structured and very beneficial to reinforce my use of skills but to also to know I have such consistent support. The therapists are so committed and genuinely care, the passion in what they do shines through and therefore the quality of care is amazing. Thank you.

02 May 2024verified patient
Patient seen for:
Depression
Low Self-Esteem
Anxiety Disorder

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to give us your feedback and it is a pleasure to read such positive comments about the support and treatment that we deliver. The team here at Priory Hospital Hayes Grove are committed to delivering the highest quality of care and we will make sure that your comments are shared with them. Please do not hesitate to contact us if we can be of any help in the future

02 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Hayes hospital is lovely. Everyone is so attentive, thoughtful and caring. I feel really well looked after, my mental health and my life has undoubtably changed for the better. I am so thankful for my DBT therapy group, and all of the staff associated with it. Thank you so much!

02 May 2024verified patient
Patient seen for:
ADHD Assessment
Depression

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to provide positive feedback about Priory Hospital Hayes Grove. At Priory, we’re dedicated to providing the best care possible to everyone we support, helping people to live their lives the way they choose. Again, many thanks for your feedback; it’s greatly appreciated.

13 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff are very friendly, supportive and helpful. Facilities are great and are very clean and well kept.

03 May 2024verified patient
Patient seen for:
Anxiety Disorder
Autism
Depression

Reply from Priory Hospital Hayes Grove

We appreciate your positive feedback about Priory Hospital Hayes Grove. Our mission to deliver the best care to everyone we support is at the core of what we do, and your comments reinforce our dedication. Thank you for sharing your thoughts with us.

10 May 2024