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Priory Hospital Hayes Grove

Priory Hospital Hayes Grove

Prestons Road Hayes, Bromley, United Kingdom, BR2 7AS

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Reviews

All reviews(156)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Anxiety Disorder (54)
Depression (47)
Addiction (15)
Alcoholism (13)
Attention Deficit Hyperactivity Disorder (ADHD) (10)

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*Star rating based on patient reviews

156 reviews

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Excellent support from my Doctor, psychotherapist and the team at the Cedar Therapy centre. Did have to wait a few weeks for treatment at the start as no group therapy sessions available

09 Apr 2024verified patient
Patient seen for:
Anxiety Disorder
Integrative Psychotherapy
Trauma/Complex Trauma

Reply from Priory Hospital Hayes Grove

Thank you for your positive feedback on Priory Hospital Hayes Grove; your comments really are welcomed. As an organisation, we’re committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide valuable feedback.

13 Apr 2024

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I would prefer to be informed on the programme and better food

26 Feb 2024verified patient
Patient seen for:
Anxiety Disorder
Stress
Depression

Reply from Priory Hospital Hayes Grove

We are so pleased to see your feed-back and hear of your positive experience and thank you for taking the time to share it. I will pass this to the team.

11 Mar 2024

4.5

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The nurses were incredibly caring, friendly and supportive. The therapists were also very good. The facilities could do with an upgrade but are overall good.

25 Mar 2024verified patient
Patient seen for:
Anxiety Disorder
Attention Deficit Hyperactivity Disorder (ADHD)
Depression

Reply from Priory Hospital Hayes Grove

Thank you for your feedback in relation to Priory Hospital Hayes Grove, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

27 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic, this is the second time I’ve used the priory for therapy and both times I’ve felt supported and cared for by my therapists.

15 Mar 2024verified patient
Patient seen for:
Anxiety Disorder
Depression

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review; it is a pleasure to read such positive comments about the support, care and treatment that we deliver. If we can be of any help in the future, please do not hesitate to contact us.

20 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff here have been incredible whilst I’ve been attending DBT Therapy - always warm and friendly, super helpful and understanding.

11 Apr 2024verified patient
Patient seen for:
Dialectical Behaviour Therapy
ADHD Assessment
Depression

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review; it is a pleasure to read such positive comments about the support, care and treatment that we deliver.

16 Apr 2024

4.25

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Waiting times to see a child psychiatrist despite going private is poor as we were told there were too many nhs patients to see. Cedar therapy staff very approachable and friendly. My daughter has built a good trusted relationship with her therapist. Would prefer psychiatrist to be able to assess and prescribe for ADHD rather than being referred to another doctor.

10 Apr 2024verified patient
Patient seen for:
Attention Deficit Hyperactivity Disorder (ADHD)
Panic Disorder
Anxiety Disorder

Reply from Priory Hospital Hayes Grove

Thank you for your positive feedback on Priory Hospital Hayes Grove; your comments really are welcomed. As an organisation, we’re committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide valuable feedback.

13 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My daughter has been attending Hayes priory for therapy. After very long waiting lists with the nhs we had no choice but to go privately. All of the staff at hayes have been great. From the receptionists to the therapists and consultants. She has a long way to go, but we don’t feel as helpless now and feel we are getting specialist support.

12 Apr 2024verified patient
Patient seen for:
Obsessive Compulsive Disorder (OCD)
Anxiety Disorder
Counselling

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to give us your feedback and it is a pleasure to read such positive comments about our staff and the support and treatment that we deliver. The team here at Priory Hospital Hayes Grove are committed to delivering the highest quality of care and we will make sure that your comments are shared with them.

16 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff are very friendly, supportive and helpful. Facilities are great and are very clean and well kept.

03 May 2024verified patient
Patient seen for:
Anxiety Disorder
Autism
Depression

Reply from Priory Hospital Hayes Grove

We appreciate your positive feedback about Priory Hospital Hayes Grove. Our mission to deliver the best care to everyone we support is at the core of what we do, and your comments reinforce our dedication. Thank you for sharing your thoughts with us.

10 May 2024

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

As a parent to a patient here our main experience was with the family therapist. Oliver Bowie was a thoughtful and sensitive therapist who greatly enhanced the difficult communication between patient and family and contributed greatly to the chances of successful recovery.

03 May 2024verified patient
Patient seen for:
Eating Disorders

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Hi Georgina, Thank you for your help over the past year. I was really struggling to feel right within myself for quite a while prior to attending and felt completely helpless. Until only as recently as a few months ago I didn’t think that there would be any light at the end of the tunnel for me in all honesty though was trying my best with the coping mechanisms. I enjoyed the grey thinking I learnt from Georgina and tried to make sure I was implementing it in my time away from her and slowly began to. Eventually we came to the conclusion that a lot of my anxiety was fixated around hypochondria and my health generally and I had become afraid to seek help or reassurance through GP’s due to a fear of hearing the worst and catastrophising . Finally Georgina convinced me to face my problems head on, largely driven in part by the impending birth of my first daughter and a strength required to overcome my demons in order to support and focus on her. I finally plucked up the courage and was given a clean bill of health and felt a huge sense of relief and weight remove itself from me that I hadn’t felt for a couple of years. The greatest benefit I learnt from Georgina was BREATH IS LIFE I think it was great how Georgina looked for ways to try and help me cope. She was just such a kind and important soul and had an impact on me in so many ways even down to my social media usage and the way I digest news which had also been a source of anxiety to me. I can honestly say that Georgina is one of the best people I have ever met and her zest for life and kindness is so inspiring and in some ways feeling better has been bittersweet because I really miss her. Thanks for all your help Georgina and I really wish you every success. You deserve it. All the best,

07 May 2024verified patient
Patient seen for:
Anxiety Disorder