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Priory Hospital Hayes Grove

Priory Hospital Hayes Grove

Prestons Road Hayes, Bromley, United Kingdom, BR2 7AS

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Reviews

All reviews(145)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Anxiety Disorder (48)
Depression (42)
Addiction (13)
Alcoholism (9)
Attention Deficit Hyperactivity Disorder (ADHD) (8)

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*Star rating based on patient reviews

145 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It was virtual

10 Mar 2023verified patient
Patient seen for:
Anxiety Disorder

Reply from Priory Hospital Hayes Grove

Thank you for your feedback in relation to Priory Hospital Hayes Grove, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

29 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Finding yourself in hospital with depression and anxiety is something no-one can prepare you for. This makes it really important that the therapists are skilled in their work and specialist areas. I was fortunate enough to be allocated an excellent one called Sanchari who supported me through my stay.

29 Oct 2022verified patient
Patient seen for:
Depression
Anxiety Disorder

Reply from Priory Hospital Hayes Grove

We are so pleased to see your feed-back and hear of your positive experience and thank you for taking the time to share it. I will pass this to the team.

04 Nov 2022

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My daughter is autistic and suffers from a severe eating disorder. The eating disorder team at Hayes Grove did a wonderful job looking after her, particularly the consultant Dr Lauren Gavaghan and the ward manager Aisha Kibirige and many of the support staff. As a family we will always be grateful for their care and support.

02 Jan 2023verified patient
Patient seen for:
Anorexia
Autism

Reply from Priory Hospital Hayes Grove

Thank you for your feedback in relation to Priory Hospital Hayes Grove, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

07 Jan 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I havegained a greater sense of self and life's choices through my sessions. I now have a path toward acceptance of my self and others as well as a sronger ability to make connections which had escaped my grasp. I feel more at ease in new situations and can readily contribute.

14 Oct 2022verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to let us know about your positive experience. We appreciate the feed-back and will pass this to the team. Thank you.

23 Oct 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience was overwhelming at first but after a while I started to make progress. The experience as a whole is not one I want to repeat but I am so very grateful to all of the staff for helping me in my recovery process. I’m not sure what would have happened to me had I not stayed at Hayes Grove and I will forever be thankful that I did.

20 Jan 2023verified patient
Patient seen for:
Anxiety Disorder
Depression

Reply from Priory Hospital Hayes Grove

Thank you so much for taking the time to provide your comments and feed-back this is always very valuable to us.

27 Jan 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Ruth Lee was fantastic. thank you

25 Mar 2023verified patient
Patient seen for:
Anxiety Disorder

Reply from Priory Hospital Hayes Grove

Thank you for your feedback in relation to Priory Hospital Hayes Grove, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

29 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

When I first arrived at the priory I was in a terrible state with very high anxiety and in a really bad way. Though hard work and support and guidance from Sanchari Lahiri and from great help with Dr Broadhead I have come a long way and can now understand and cope with my emotions and deal with challenges as I face them. They have also helped me understand my other relationshipd and interprer other areas of my life that had been causing me stress.

10 Apr 2023verified patient
Patient seen for:
Anxiety Disorder
Counselling
Obsessive Compulsive Disorder (OCD)

Reply from Priory Hospital Hayes Grove

Thank you for your positive feedback on Priory Hospital Hayes Grove, your comments really are welcomed and will be shared with the team. As a hospital and team, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide valuable feedback this is much appreciated.

14 Apr 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional team of therapists, doctors, nurses and HCA. Hard hitting, truth finding therapy. Best chance given of a full recovery. Best rehab by far.

21 Apr 2023verified patient
Patient seen for:
Addiction
Depression

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to share your positive feedback on Priory Hospital Hayes Grove. Feed-back is always very welcome and shared with the team. Your positive experience is inspiring. Thank you again for taking the time to provide valuable feedback.

26 Apr 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From the first contact with the Admissions team to the moment I left, I felt cared for. The compassion, support, friendliness and positivity of every member of staff I came in to contact with (bar 1) was truly inspiring to me. I was well fed, educated, exercised and relaxed into a state of contentment I've not felt in a very long time. Of course there were ups and downs during my 4 week stay, but I found if I asked for help, there were people ready to listen and take action. If you're willing to put in the work and foster a caring environment with your fellow patients, there is a high chance that you will leave in a better state that the one you went in. Expect also to gain 10lbs and eat like a king!

18 May 2023verified patient
Patient seen for:
Anxiety Disorder
Low Self-Esteem
Depression

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to share your experience of the service and care provided by The Priory Hayes Grove. All our colleagues strive to provide the best possible care and your positive experience will be shared with the team. Thank you

29 May 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great experience, I found the standard of service consistently high, and all done in a professional and super friendly way.

05 May 2023verified patient
Patient seen for:
Mindfulness
Counselling
Anxiety Disorder

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to share your positive experience at Hayes Grove.

09 May 2023