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Priory Hospital Hayes Grove

Priory Hospital Hayes Grove

Prestons Road Hayes, Bromley, United Kingdom, BR2 7AS

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Reviews

All reviews(138)
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Last 7 days
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Anxiety Disorder (44)
Depression (39)
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8 %

4 %

1 %

1 %

*Star rating based on patient reviews

138 reviews

3

3.00
Overall Experience
3.00
Cleanliness
3.00
Friendliness
3.00
Wait time

Excellent experience, fantastic staff. Only the rooms and general facilities let it down.

13 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

We appreciate the time you took to post your positive feedback about staff here at Priory Hospital Hayes Grove. We are sure to share same with the rest of the team. Thank you also for sharing your opinion about our rooms and general facilities. We would like to assure you that we are currently carry out refurbishment across this site to improve the looks of Priory Hayes Grove. Please do not hesitate to contact us if we can be of any help in the future.

12 May 2020

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Attended the atp program April 2017 and have been part of the aftercare program ever since. I am now a peer supporter and I have found the whole process immensely helpful to my recovery. I am still clean and loving life!

13 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to give us your feedback and it is a pleasure to read such positive comments about the support and treatment that we deliver. The team here at Priory Hospital Hayes Grove are committed to delivering the highest quality of care and we will make sure that your comments are shared with them. Please do not hesitate to contact us if we can be of any help in the future

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

An excellent facility. Staff are wonderful

27 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review, it is a pleasure to read such positive comments about our staff and the facility we offer. We will ensure to pass same on to the team. If we can be of any help in the future, please do not hesitate to contact us.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great therapists

17 May 2019verified patient

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review; it is a pleasure to read such positive comments about our staff, which we will ensure are passed on to the team. Please do not hesitate to contact us if we can be of any help in the future.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have always received the highest level of support whilst receiving both one to one and group therapy. All of the therapists are incredibly inclusive and take each patient’s situation into consideration.

17 May 2019verified patient

Reply from Priory Hospital Hayes Grove

Thank you very much for taking the time to review and share your experience with Priory Hospital Hayes Grove. It really is a pleasure to receive such positive feedback about the support, care, and treatment that our staff deliver and we will be sure to pass your comments on to the team. Please do not hesitate to contact us if we can be of any help in the future.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Facilitators are excellent, content excellent, receptionist friendly

16 May 2019verified patient

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review; it is a pleasure to read such positive comments about the support, care and treatment that we deliver. If we can be of any help in the future, please do not hesitate to contact us.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Wonderful! It’s really helping me lift the darkness. Still a long way to go but I feel the journey has started.

14 May 2019verified patient

Reply from Priory Hospital Hayes Grove

Thank you very much for taking the time to share your experience so far with Priory Hospital Hayes Grove. It really is a pleasure to receive positive feedback about the support, care, and treatment that we deliver.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

As a parent, I have found the therapists to be kind and compassionate. I would recommend to anyone who needs some support.

22 Mar 2021verified patient

Reply from Priory Hospital Hayes Grove

It is good to receive feed-back from patients as well as their carers/parents. Thank you as the parent for sharing how it felt for you.

18 May 2022

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I found a very supportive, positive environment at the Priory Hospital, Hayes which ultimately led me to reduce my dependency on medication and rethink about my life and purpose to live. I can not express my gratitude for Ms. Bhavna Desai and Dr. McLaren in words. The overall experience in the Priory Hospital was very helpful to me in terms of understanding myself and learn to live with all my positive and negative personality traits. :)

09 Mar 2020verified patient

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to give us your feedback and it is a pleasure to read such positive comments about the support and treatment that we deliver. The team here at Priory Hospital Hayes Grove are committed to delivering the highest quality of care and we will make sure that your comments are shared with the relevant team. Please do not hesitate to contact us if we can be of any help in the future.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have been supported as an out patient at The Priory Hospital Hayes Grove for many years now, and I cannot fault any of the care I have received. Quite simply, my Consultant is the reason I'm still around to write this review. Always a very calm atmosphere from the moment you walk through the door, which I personally find very comforting.

31 Dec 2019verified patient

Reply from Priory Hospital Hayes Grove

Many thanks for taking the time to share your experience at Priory Hayes Grove with highlights in respect of the atmosphere. It's a pleasure to read such positive feedback. If we can be of any help in the future, please do not hesitate to contact us.

12 May 2020