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Priory Hospital Hayes Grove

Priory Hospital Hayes Grove

Prestons Road Hayes, Bromley, United Kingdom, BR2 7AS

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All reviews(145)
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Last 7 days
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Anxiety Disorder (48)
Depression (42)
Addiction (13)
Alcoholism (9)
Attention Deficit Hyperactivity Disorder (ADHD) (8)

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*Star rating based on patient reviews

145 reviews

3

3.00
Overall Experience
3.00
Cleanliness
3.00
Friendliness
3.00
Wait time

Cedar therapy is a really supportive environment for out patients. As an inpatient I found the communication between the therapists and the consultants to be poor particularly around agreeing discharge process which added to my anxiety.

06 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

We appreciate the time you took to post your review, it is a pleasure to read such positive comments about our staff and the facility we offer. We will ensure to pass same on to the team. If we can be of any help in the future, please do not hesitate to contact us.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Wonderful place! Lovely staff and great program.

06 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

Many thanks for taking the time to share your positive feedback about your experience with Priory Hospital Hayes Grove. We are sure to share same with the rest of the team. Please do not hesitate to contact us if we can be of any help in the future.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

So supportive and caring

20 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

Many thanks for taking the time to share your positive feedback about your experience with Priory Hospital Hayes Grove. We are sure to share same with the rest of the team. Please do not hesitate to contact us if we can be of any help in the future

12 May 2020

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Good

20 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

Many thanks for taking the time to share your feedback about your experience at Priory Hayes Grove. It is a pleasure to read such positive feedback. Please do not hesitate to contact us if we can be of any help in the future. Thank you once again.

12 May 2020

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Good

20 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

We appreciate the time you took to feedback about your experience here at Priory Hayes Grove. It is indeed a pleasure to read such positive feedback. Please feel free to contact us if we can be of help in future. Many thanks once again

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were amazing. The ATP sessions were fantastic, Paddy, Tess and Beth were supportive, guiding and immensely supportive. The food was lovely as were all the restaurant staff. The ward staff were caring and always there for you. I have enjoyed my stay here which sounds strange but without the Priory I would not be where I am now healthy and most importantly sober. Thank you everyone.

05 Mar 2020verified patient

Reply from Priory Hospital Hayes Grove

We appreciate the time you took to post your review, it is a pleasure to read such positive comments about our staff and the facility we offer. We will ensure to pass same on to the team. If we can be of any help in the future, please do not hesitate to contact us.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had a life changing experience’ The best thing I’ve ever done. It’s changed my whole life and my family’s life for the better. Well worth the money! Brilliant Therapists 😊

20 Feb 2020verified patient

Reply from Priory Hospital Hayes Grove

We are so pleased to read such positive feedback and we appreciate the time you took to share your experience here at Priory Hayes Grove. Please feel free to contact us if we can be of help in future. Many thanks once again

12 May 2020

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Priory Hospital Hayes Grove is a lovely place to visit; the staff are friendly and professional (which is a hard balance to strike), the programmes are very well thought out and executed to a high level and the food is wonderful!

24 Apr 2020verified patient

Reply from Priory Hospital Hayes Grove

Thank you for our feed-back following your treatment here at Hayes Grove. We are delighted to here of your positive experience.

18 May 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent. Staff are incredible.

26 Jun 2019verified patient

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review, it is a pleasure to read such positive comments about our staff, which we will ensure are passed on to the team. If we can be of any help in the future, please do not hesitate to contact us.

12 May 2020

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Great therapy sessions but psychiatrist appointments are late and not reliable

26 Nov 2019verified patient

Reply from Priory Hospital Hayes Grove

Thank you for taking the time to post your review, it is a pleasure to read such positive comments about the support and treatment that the team at Priory Hayes Grove deliver. On the other hand, we are sorry to hear that you experienced lateness in any of your psychiatrist appointments and we are continuously doing all we can to ensure that lateness do not occur or reduced to its bare minimum; and ensuring that we update all our service users of any lateness as a result of unforeseen circumstances. The team are committed to delivering the highest quality of care. Please do not hesitate to contact us if we can be of any help in the future.

12 May 2020