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Pixie and Sera

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

1 healthcare follower

4.92

/5

(363 reviews)

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

1 healthcare follower

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Reviews

4

Professional competence with the human touch. Listened to and most importantly heard.

17 May 2021verified patient
Patient seen for:
Women's Health
Health Check (Screening)

Reply from Pixie and Sera

Thank you for your response.

20 May 2021

5

Dc Pixie is great - welcoming, efficient, thorough in her medical assessment, and always taking the time to explain well and provide relevant advice. And her team is equally great, friendly and efficient. Overall, an A+ team and experience.

16 May 2021verified patient
Patient seen for:
Health Assessments

Reply from Pixie and Sera

Thank you for your feedback. We appreciate you taking the time to give us a 5* review, you are more than welcome anytime.

20 May 2021

5

Every quality you need in a brilliant GP - their expertise, knowledge, professionalism, kindness, understanding and simply getting things done immediately to help you are exemplary. In my and my family’s experiences, sadly cost and time are major factors when seeing your local NHS GP ultimately resulting in poor outcomes for the patient. I wish I hadn’t waited so long to see Pixie and Sera doctors and I wholeheartedly recommend their services.

12 May 2021verified patient

Reply from Pixie and Sera

Thank you for your very candid review. We are very appreciative of your comments. We are at an advantage at Pixie & Sera by affording time with our patients and being able to run tests/ scans straight away and not having to rush them out of the door.

20 May 2021

5

Sera always makes you feel like you're the only patient of the day. A great listener, a great talker, and a no-nonsense solver of any problem.

10 May 2021verified patient

Reply from Pixie and Sera

Thank you for your review, it is important to us to allow you time to discuss everything and not make you feel rushed.

11 May 2021

5

Fabulous Experience Always with Dr Pixie and her team. Profesional and efficient, friendly and kind, always a pleasure to talk to them.

10 May 2021verified patient

Reply from Pixie and Sera

Thank you for your lovely feedback. It makes all of our days knowing we are doing all we can to provide a good efficient experience.

20 May 2021

5

Dr Sera Shoukru is a rare thing; a GP who is both empathetic and expert. She really listens and genuinely cares about me, my health and my wellbeing. I have complete faith and confidence in her and her team.

09 May 2021verified patient

Reply from Pixie and Sera

Thank you for your lovely review. It is always great to get such positive feedback and know we are doing a great job.

10 May 2021

5

Dr Sera gives a six star service. I can not fault her service. My experience is always pleasant, her attention and passion for providing the best care for me always leave me with a peace of mind and feeling much better.

07 May 2021verified patient

Reply from Pixie and Sera

We really appreciate you taking the time to review our practice. It is so lovely to read such positive comments about Dr Sera, she is indeed 6* and incredibly passionate about medicine and providing exceptional care.

10 May 2021

2.5

Pleasant, however the price does not reflect the service. NHS doctors

07 May 2021verified patient
Patient seen for:
Women's Health

Reply from Pixie and Sera

I am sorry you feel disappointed with your experience and indeed the pricing. We pride our self on being open and transparent. Please contact me if you would like to discuss further karen@pixieandsera.com

10 May 2021

5

Excellent service, would definitely recommend. I was made to feel very comfortable and didn't feel rushed in anyway.

07 May 2021verified patient

Reply from Pixie and Sera

What a lovely comment. I am glad you were made to feel welcome and comfortable and not rushed in any way, that is exactly what we aim to achieve.

10 May 2021

5

Dr Pixie has a wonderful bedside manner she is always patient kind thorough and exceptionally professional and makes me feel comfortable to ask questions about my health.

06 May 2021verified patient

Reply from Pixie and Sera

Thank you for your lovely review of our practice and Dr Pixie. She is a fantastic doctor who takes time to listen and makes everyone feel comfortable.

10 May 2021