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Oasis Runcorn

38-40 Bridge St, Runcorn, United Kingdom, WA7 1BY

Monday to Sunday 24 hr

Specialties:

Psychiatry

Psychology

View all (+1)

4.67

/5

(350 reviews)

38-40 Bridge St, Runcorn, United Kingdom, WA7 1BY

Monday to Sunday 24 hr

Specialties:

Psychiatry

Psychology

View all (+1)

Book

Reviews

4.5

ITS A GREAT PLACE TO RECOVER PRETTY SCARY WHEN YOU FIRST ARRIVE BUT YOU ALWAYS HAVE THE HELP WHEN NEEDED , ITS HELPED ME MASSIVELY WITH THE ISSUES I ARRIVED WITH SO YES OVERALL IT WORKED FOR ME .

21 Dec 2023verified patient
Patient seen for:
Alcoholism (Alcohol Dependence)
12-Step Addiction Programme
Counselling

Reply from Oasis Runcorn

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

25 Dec 2023

4.5

Excellent, very happy

15 Dec 2023verified patient

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey, please do keep in touch.

16 Dec 2023

4.75

GAME TO CENTRE IN A BAD WAY AND LEAVING IN A MUCH BETTER PLACE

06 Dec 2023verified patient

Reply from Oasis Runcorn

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

07 Dec 2023

5

I am more than satisfied with the service. I feel more confident when I return home

28 Nov 2023verified patient

Reply from Oasis Runcorn

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

01 Dec 2023

4.25

frustrating at times but the staff try their best . they really care about indivual recovery but sometimes simple failures happen . there was a good number of conflicts between peers in the centre which did not help my anxiety. however i am sober today and aim to keep this up (one day at a time)

24 Nov 2023verified patient

Reply from Oasis Runcorn

We are sorry to hear that Oasis Runcorn did not meet your expectations especially as we normally receive such positive feedback. We will gladly investigate this matter further. Please email complaints@ukat.co.uk.

25 Nov 2023

5

Oasis Runcorn are truley amazing, I arrived a very broken person in complete despair and desperate, I'm leaving tomorrow after 3 months a very different person after being cared for, loved, guided and inspired by the staff here.... I will always be enternally grateful.

22 Nov 2023verified patient

Reply from Oasis Runcorn

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

23 Nov 2023

4.75

feel like my treatment as gone very well. i can now see a future in life. the staff in oasis are great i got on with them all witch helps. without oasis my life would have been over. thanks!

20 Nov 2023verified patient
Patient seen for:
Substance Misuse

Reply from Oasis Runcorn

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

22 Nov 2023

5

i was really happy with treatment i received at oasis around my addiction , i think all the staff where very thoughtful and caring to peers and went above and beyond.

20 Nov 2023verified patient
Patient seen for:
Trauma
Substance Misuse

Reply from Oasis Runcorn

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

22 Nov 2023

3.5

confusion around cash lot running around. miscommunication around heater. miscommunication around medical issues of partner. fireworks display. duty of care was nil. fell over and left.. after that all good.

15 Nov 2023verified patient

Reply from Oasis Runcorn

We are sorry to hear that Oasis Runcorn did not meet your expectations especially as we normally receive such positive feedback. We will gladly investigate this matter further. Please email complaints@ukat.co.uk.

17 Nov 2023

4.5

Good experience overall. staff were friendly and handled difficult situations well (including a bomb scare). the food wasnt very good, no choices and often told i couldnt have something else even though i didnt like what the chef had to offer. The people i have met here are so nice. I felt welcome. I beleive that i will be able to stay sober on the outside.

09 Nov 2023verified patient

Reply from Oasis Runcorn

Thank you for your review and we are glad you had a largely positive experience. We are sorry to hear that some elements of your stay did not meet your expectations. We will gladly ​look into​ this matter further. Please email customerexperience@ukat.co.uk. All the best, and please do keep in touch.

10 Nov 2023