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Oasis Runcorn

Oasis Runcorn

38-40 Bridge St, Runcorn, United Kingdom, WA7 1BY

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Reviews

All reviews(111)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Alcoholism (87)
Addiction (63)
Counselling (36)
Group Therapy (20)
Substance Misuse (11)

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*Star rating based on patient reviews

111 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My time at Oasis has been inspiring and it was much needed. I am leaving with a lot of knowledge and tools for my recovery. The staff have been 100% behind be and have been there for me throughout my stay and have helped me through it.

24 Aug 2022verified patient
Patient seen for:
Alcoholism
Trauma
Substance Misuse Psychiatry

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey.

06 Sep 2022

4.5

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
5.00
Wait time

the staff are really friendly and helpful I have achieved the goals that I set out to accomplish. the facility itself and the buildings are outdated and could do with a revamp and some serious repairs, also some of the internal facilities could do with being replaced as they are old and tired ie cold water machines, washing machines. also some basic things like some new cups and mugs for the clients as they are really grubby and are beyond cleanable.

17 Aug 2022verified patient
Patient seen for:
Alcoholism

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey.

06 Sep 2022

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A safe place to be away from the temptations of booze. Also an educational experience where I learned not only a lot about alcoholism and myself but also about yoga, scrabble, monopoly and bingo. I enjoyed the experience and hopefully will benefit from it in the future.

12 Sep 2022verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey.

16 Sep 2022

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Centre needs updating

13 Sep 2022verified patient
Patient seen for:
Addiction
Counselling
Alcoholism

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey.

22 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I came in for alcoholism learned coping skills and a foundation for my recovery. very satisfied

05 Sep 2022verified patient
Patient seen for:
Substance Misuse Psychiatry
Counselling
Alcoholism

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey.

08 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

very good

31 Aug 2022verified patient
Patient seen for:
Alcoholism
Addiction

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We wish you all the best in your recovery journey.

06 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My time here has been excellent. The staff have been warm, welcoming and funny.

08 Feb 2023verified patient
Patient seen for:
Alcoholism
Counselling
Addiction

Reply from Oasis Runcorn

Thank you for taking the time to leave a review and so pleased you had such a good experience.. We wish you all the best in your recovery journey. Please stay in touch.

10 Feb 2023

4

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Great centre with friendly staff and peers. The treatment was tailored to my needs and has been successful. As well as addressing my addiction, my anxiety and depression has vastly improved.

22 Jan 2023verified patient
Patient seen for:
Alcoholism

Reply from Oasis Runcorn

Thank you so much for taking the time to leave a review we are so pleased you had a positive experience, please do keep in touch through our alumni and aftercare programmes.

27 Jan 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff are friendly and try to do their best with everybody in treatment. Made my stay a lot easier than expected and will miss everyone.

27 Feb 2023verified patient
Patient seen for:
Alcoholism

Reply from Oasis Runcorn

Thank you for taking the time to leave a review and so pleased you had such a good experience.. We wish you all the best in your recovery journey. Please stay in touch.

28 Feb 2023

4.25

2.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Food not the best ,beds not the most comfortable no chair in my room for 2 weeks despite asking. Staff very friendly.

26 Feb 2023verified patient
Patient seen for:
Alcoholism

Reply from Oasis Runcorn

Thank you for taking the time to review our service. We always welcome feedback. Please do email us at customerexperience@ukat.co.uk to share more information about your experience with us.

27 Feb 2023