Nuffield Health Bournemouth Hospital

Removal of a bcc lesion from my scalp. The wait time was very quick and my pre op checks were thorough. The nursing team were absolutely amazing, making me feel very relaxed and secure. The treatment room was very clean. After the procedure I was given a cup of tea and biscuit and was escorted to a quiet room which really helped my immediate recovery. I was issued with an After Care leaflet and helpline phone numbers.

Attending an Appointment is well organised. Greeting staff are friendly and helpful. Areas are clean.

A little unorganised with admission and last food and drink times. On the Thursday was told I could drink at 12pm on Friday. On Friday I was asked to come in at 12:30 for early surgery however this was not possible as I last ate at 12.

Post surgery advice and availability is great

super experience ward staff were good. Rooms were clean and modern. Felt confident in the care guven

Average, could do better!

Dealt with by friendly efficient staff. THe Hospital was welcoming in its aproach. Parking can be a bit of a problem

Very happy with my appointment.

I was greeted in a friendly and courteous manner by both staff and Receptionist.

I spent very little time in the hospital as I was called in ,almost immediately after my arrival , to see Mr Hillary.