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Moorfields Private Eye Hospital

Moorfields Private Eye Hospital

9-11 Bath Street, London, United Kingdom, EC1V 9LF

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Reviews

All reviews(4009)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Cataract Surgery (1226)
Laser Eye Surgery (LASIK/PRK/LASEK) (543)
Glaucoma (525)
Eye Problems (249)
Refractive Surgery / Surgical Solutions (238)

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*Star rating based on patient reviews

4,009 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Visited the practice during covid with no issues

11 Jan 2021verified patient
Patient seen for:
Blepharitis

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Although the outcome of the operation was very disappointing, the hospital was fine.

12 Jan 2021verified patient
Patient seen for:
Cataracts
Cataract Surgery

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Nice facility, good location

14 Jun 2021verified patient
Patient seen for:
Cataracts
Cataract Surgery

Reply from Moorfields Private Eye Hospital

Thank you for taking the time to leave a review. We’re so pleased to hear you had a good experience with us. Best wishes, the Moorfields Private team

15 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent and friendly overall. However the ground floor receptionist ‘s manner was somewhat brusque and unfriendly, something worthy of review. By contrast Janet Bartlett, Mr Day's ‘administrator’ could not have been more helpful. The waiting area was comfortable and the appointments all ran to time.

10 Mar 2021verified patient
Patient seen for:
Astigmatism
Lens Replacement Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Easy, straightforward and friendly staff.

06 May 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly and efficient staff

08 May 2021verified patient
Patient seen for:
Glaucoma

Reply from Moorfields Private Eye Hospital

Thank you for taking the time to leave a review. We’re so pleased to hear you had a good experience with us. Best wishes, the Moorfields Private team

23 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly and efficient staff coupled with world class service.

14 Apr 2021verified patient
Patient seen for:
Complex Cataract Surgery
Glaucoma

Reply from Moorfields Private Eye Hospital

Thank you for taking the time to leave a review. We’re so pleased to hear you had a good experience with us. Best wishes, the Moorfields Private team

03 Jul 2023

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Wonderful staff and treatment

07 Mar 2020verified patient

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Nothing specific. It was good.

14 Oct 2020verified patient
Patient seen for:
Complex Cataract Surgery
Cataract Surgery

4

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

The overall experience was marred by the fact that the lens didn't arrive when it should have done. But they adjusted well and rescheduled me fairly seamlessly.

14 Oct 2020verified patient
Patient seen for:
Cataract Surgery