228 Donaghadee Road, Bangor, United Kingdom, BT20 4RZ
About Millbrook Court
Millbrook Court Care Home is an RQIA regulated care home for older service users and those living with dementia. Based on Donaghadee Road, Bangor, Millbrook Court consists of 50 self-contained flatlets, each with a shower en-suite, sink basin, and also a small kitchen unit, complete with refrigerator and sink.
Millbrook Court is equipped with highly trained support staff, who are available 24 hours a day, 7 days a week to assist service users with daily living activities and personal care. The care home is also supported by a team of domestic assistants who work to keep both the personal and communal areas of the flatlets clean, where social and leisure activities also take place. Full meal service is provided as part of the accommodation, including arrangements for special dietary requirements. Millbrook Court is also equipped with a Care Team, to assists service users in retaining their medical care arrangements with GPs, physiotherapists, dentists, and any other healthcare services they may require.
Based on patient reviews & endorsements by other professionals
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
Enquire
Sunday
Enquire
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*Star rating based on patient reviews
21 reviews
4
Lovely staff!!
5
Very happy with care and support the team give to my mum who is very hard work at times Martha . Thanks again Julie & Sarah .
4
Satisfactory
Thank you
3.75
Staff very friendly and helpful. Furniture in room dusty, not much stimulation by way of entertainment.
Thank you for your review, I am happy to discuss your concerns, can you please call me 02891462472 regards Diane Strong
5
Very kind and helpful staff who go the extra mile.
Thank you
4.75
My Mum has been in Millbrook Court since Feb 2020 and from the moment she arrived she has been taken care of so well. She was struggling whilst at home but over the past 18 months she has thrived, better diet, good routine, showered regularly and is genuinely so much happier with very little stress. I know that her dementia will continue to decline but the staff at Millbrook have gone the end mile. The last year has been difficult due to Covid but communication from Diane and all the team was regular both via email and by phone. I can not thank the team enough for their care and kindness to my 91 year old Mum.
Thank you , we are delighted that you and your mum are happy with the care we provide, kind regards Diane
4.5
I had my first visit this week. From the staff I saw they are great with my mum. Very caring and patient . Staff also helpful when u ring them to enquire or have a query.
Thank you
4.5
Staff friendly and helpful
Thank you
3.75
I think once the renovations are complete, the sores will improve. Windows etc need to be cleaned and grass cut, but Covid has no doubt had an effect. Care is very good.
Thank you, yes this is a very busy time at Millbrook with a major refurbishment being undertaken, the standard and quality of works carried out so far is excellent. I will raise your concerns about estate management with our property services team, kind regards Diane
4.5
unable to get into Millbrook due to covid. no problem with this as it is protecting the residents. Ann-Marie in the office has been excellent keeping me up to date which has been appreciated under these difficult times
Thank you, yes this is a very difficult time for everyone, thank you for recognizing that the safety and well being of our residents is paramount, regards Diane
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What are Millbrook Court's reviews like?
Millbrook Court's overall patient rating is 4.54 out of 5 stars on Doctify.
This is based on 21 reviews
When is Millbrook Court open?
Millbrook Court is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)
What is the phone number for Millbrook Court?
+442891462782
Does Millbrook Court accept new patients?
Millbrook Court generally accepts new patients.
Get in touch with this practice to enquire as a new patient
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