228 Donaghadee Road, Bangor, United Kingdom, BT20 4RZ
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*Star rating based on patient reviews
21 reviews
4.5
Staff are lovely. Very happy with the facility
Thank you
5
This is a great care home with lovely friendly staff who are so helpful and carers are very respectful and have a great sense of humour which is so important for the well-being of the residents.
Thank you for your kind words, regards Diane
4.25
As we have COVID things are hard for everyone. Not seeing your loved one for periods is heartbreaking
Yes, this is a very difficult time for everyone, COVID has imposed so many restrictions on us as care providers, please assured of our loving care towards all of our residents in the absence of family members, kind regards Diane
5
I can’t say enough about how well my mother is looked after the staff are amazing every single one the cleanliness is fantastic. I couldn’t look after her any better.
That is fantastic, thank you so much Diane
4.75
My Mum has been in Millbrook Court since Feb 2020 and from the moment she arrived she has been taken care of so well. She was struggling whilst at home but over the past 18 months she has thrived, better diet, good routine, showered regularly and is genuinely so much happier with very little stress. I know that her dementia will continue to decline but the staff at Millbrook have gone the end mile. The last year has been difficult due to Covid but communication from Diane and all the team was regular both via email and by phone. I can not thank the team enough for their care and kindness to my 91 year old Mum.
Thank you , we are delighted that you and your mum are happy with the care we provide, kind regards Diane
5
Very kind and helpful staff who go the extra mile.
Thank you
3.75
Staff very friendly and helpful. Furniture in room dusty, not much stimulation by way of entertainment.
Thank you for your review, I am happy to discuss your concerns, can you please call me 02891462472 regards Diane Strong
4.5
Staff friendly and helpful
Thank you
4.5
I had my first visit this week. From the staff I saw they are great with my mum. Very caring and patient . Staff also helpful when u ring them to enquire or have a query.
Thank you
5
Very happy with care and support the team give to my mum who is very hard work at times Martha . Thanks again Julie & Sarah .