Medefer - Norfolk

Medefer is a UK-based digital healthcare provider delivering consultant-led outpatient services in partnership with the National Health Service (NHS). Founded in 2013 by NHS clinicians, it was established to improve access to specialist care and reduce waiting times through a digital-first model of outpatient assessment and management.

The organisation is registered with the Care Quality Commission (CQC) and works with NHS Trusts, primary care networks, and independent healthcare partners to provide remote outpatient pathways. Referrals are typically made by general practitioners, after which a UK-registered consultant reviews the patient’s case remotely and recommends an appropriate care plan. This may include advice, further investigations, treatment initiation, or escalation to face-to-face assessment where clinically indicated.

Medefer provides services across a broad range of specialties, including gastroenterology, cardiology, dermatology, endocrinology, orthopaedics, urology, gynaecology, and neurology. Its model is designed to enable rapid consultant input, often within 48 hours of referral, supporting earlier diagnosis and treatment planning.

Where further investigations are required, Medefer coordinates diagnostic testing and in-person care through local NHS or independent providers, ensuring continuity within the patient’s existing care pathway. In addition to NHS-commissioned services, it also offers selected private healthcare pathways, such as menopause care, prostate screening, sleep medicine, dermatology, and weight management, typically delivered as fixed-price packages.

Headquartered in London, Medefer has supported over 150,000 patients across the UK, focusing on a consultant-led, technology-enabled approach to outpatient care delivery.