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CRGH City

CRGH City

16 St John Street, London, United Kingdom, EC1M 4NT

Verified profile

Verified profile

Patient Trust Score

4.86

145 patient reviews
4.87
Overall Experience
4.92
Cleanliness
4.88
Friendliness
4.77
Wait time

98 recommendations for:

In-Vitro Fertilisation (IVF)(32)
Fertility Treatment(30)
Egg Collections and Transfers(15)
Other(21)

Recent patient review

This clinic has not collected a review in over 6 months

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About

About CRGH City

We know that choosing to have fertility treatment at CRGH City (formerly known as Gennet City Fertility) means entrusting us with your most precious dream. We will leave no stone unturned to give you the best chance of conception. We believe in an individualised approach to our patients' fertility challenges and in bespoke fertility treatments. We promise to look thoroughly into your fertility difficulties, that we will use state-of-the-art treatment protocols and technologies, and that when appropriate, we will also ‘think outside the box'.

The members of our team at CRGH City were carefully chosen on the basis of their achievements while working in reputable units in London and overseas. Between the members of our team, we share extensive experience and vast knowledge in the field of fertility medicine, assisted reproduction and the management of early pregnancy. Using this knowledge and experience we endeavour to provide you with the most expert advice and to guide you through a fertility journey that is caring, safe, professional and transparent.

At CRGH City we offer Fertility Assessments (sometimes referred to as a Fertility MOT). This assessment investigates some of the factors that affect your fertility; either as a single man, woman or as a couple. You may be considering trying for a baby, wondering how long you can leave it until you do, or you may have concerns about your current and future fertility. Whatever the reason, CRGH City is here to provide expert advice, support and treatment options.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • In-Vitro Fertilisation (IVF) (33%)
  • Fertility Treatment (31%)
  • Egg Collections and Transfers (15%)
  • Infertility (4%)
  • Fertility Investigations (3%)
  • Others (14%)

Specialties
  • Fertility Medicine
Subspecialties
  • Obstetrics & Gynaecology
  • Reproductive Medicine
  • Uro-Gynaecology

All conditions and treatments
  • Infertility
  • Unexplained Infertility
  • Female Fertility
  • Male Infertility
  • Miscarriage
  • Problems with Ovulating
  • Abnormal Semen Parameters
  • Azoospermia
  • Early Pregnancy
  • Ectopic Pregnancy
  • In-Vitro Fertilisation (IVF)
  • Fertility Treatment
  • Egg Collections and Transfers
  • Fertility Investigations
  • Egg Donation
  • Hysteroscopy
  • Preimplantation Genetic Screening (PGS)
  • Dilation and Curettage
  • Early Pregnancy Care
  • Early Pregnancy Scan

Treatments & fees

Surrogacy

£1 - £1

Egg Donation

£1 - £1

IUI

£1 - £1

IVF

£1 - £1

Opening hours

Monday

08:00 - 17:00

Tuesday

08:00 - 17:00

Wednesday

08:00 - 17:00

Thursday

08:00 - 17:00

Friday

08:00 - 17:00

Saturday

Enquire

Sunday

Enquire

Reviews

All reviews(145)
Replies
Last 7 days
Last 30 days
Last 6 months
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In-Vitro Fertilisation (IVF) (32)
Fertility Treatment (30)
Egg Collections and Transfers (15)
Infertility (4)
Fertility Investigations (3)

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*Star rating based on patient reviews

145 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

CRGH has the best technology and doctors and I truly believe my treatment would have not been the same elsewhere. I had quite a few issues with the clinic likely to do with the merge with GENNET but they were rectified timely and I would still recommend them.

17 Oct 2023verified patient
Patient seen for:
Intracytoplasmic Sperm Injections (ICSI)
In-Vitro Fertilisation (IVF)

4.75

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

We had a very positive experience which resulted in the birth of a beautiful baby girl with our first attempt. We had a previously unsuccessful attempt at a previous clinic, but City diagnosed the issue straightaway, conducted some rectifying surgery and we had incredibly positive results. 9 fertilized embryos (as opposed to 1 previously) and first time success with the transfer. The team at city were very professional and supportive throughout.

21 Oct 2022verified patient
Patient seen for:
Fertility Treatment
In-Vitro Fertilisation (IVF)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

We had a great experience overall. Our first three tentatives through NHS have been all failed . Gennet city Fertility medical center could find the exact problem and solved it excellently. Now we’ve a beautiful baby girl and we’re extremely happy

15 Jul 2022verified patient
Patient seen for:
Egg Collections and Transfers

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

This was our second time using City Fertility and once again the efficiency and friendliness of all the staff made our experience so much better than we had experienced at other clinics.

27 Jun 2022verified patient

4.5

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Knowledgeable and friendly staff. Some of whom I got to know really well and it was helpful to have consistency.

21 Jun 2022verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)
Unexplained Infertility

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

We are very pleased with the fertility treatment received at Gennet City Fertility, it was professional and the overall experience was positive.

14 Jun 2022verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)
Fertility Treatment

2

1.00
Overall Experience
3.00
Cleanliness
2.00
Friendliness
2.00
Wait time

Never again. They know how desperate you are for children and they will take advantage . To date we have spent almost £2000 pounds on tests etc yet we have no conclusive diagnosis. We recently paid £800 for blood tests, the results are out now and we have been told we have to pay an additional £150 for the doctor to tell us what the blood tests showed. I wouldn't recommend to anyone. What a disappointment.

10 Jun 2022verified patient

Reply from CRGH City

Dear Patient ID 1024250 thank you for your review and we are very sorry to hear that this is your perception of our care. We have carefully investigated your case and are unsure if you are referring to our clinic when it comes to the £2,000 spent. We can see that with City Fertility you only have had blood tests recommended by our urologists which were worth £875.00 and the follow-up appointment was offered to you free of charge. If there is anything we can do for you please do not hesitate to contact us on clinic@city-fertility.com. Best wishes, City Fertility team

15 Jul 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Our experience has been great, the nurses and doctors especially Dr Malini were great! We are forever thankful to them for helping us become parents!

25 May 2022verified patient
Patient seen for:
Egg Collections and Transfers
In-Vitro Fertilisation (IVF)
Fertility Treatment

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

We recommend Gennet Citi fertility. Very professional and helpful approach of management, doctors and staff. They are helping couples from abroad. For example we, a couple of two women having no chance to get IVF in the Czech Republic due to the current legislation. We were lucky and have one daughter, 8 years old now. We are living in Germany. A big thank you to Mr. Beranek, manager of this UK branch who supports us to that extent that legally, after 8 years, we will be 2 mothers officially stated in the birth certificate of our child. We are the first pair in the country and without support of Citi Fertility this would never happen!

12 May 2022verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

We had the best experience! Honestly, I felt so supported right from our first appointment which was just to find out if we were both healthy and able to have babies & then throughout the IVF process. There is no doubt it’s a stressful, expensive and uncertain process and I definitely felt it, but I trusted the doctors that they were doing their best to help us. We ended up with two healthy embryos from the first round of IVF. Unfortunately, the first one didn’t implant, which was heartbreaking. We were recommended to take some time to recover before we try again, which we didn’t want. We felt like we wanted to try straight away again. But because my cycle had already begun, we had to wait another month, which was then interfering with Christmas and the closure of the clinic. But our doctor came up with a solution and we ended up having our other embryo transfer planned for the first day after xmas break. I then happened to take one of the hormones on a wrong day and therefore the ideal transfer day fell on a Sunday!! I was gutted but our doctor offered immediately to come on that day only for us (the clinic is closed on Sundays). & 12 days later I was pregnant! Today our baby boy is 7 months old, he’s healthy, happy and we are totally in love. Thank you City Fertility, we are so so grateful. We’ll be back for baby no2 for sure.

30 Apr 2022verified patient
Patient seen for:
In-Vitro Fertilisation (IVF)
Fertility Investigations
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Specialists

5 SPECIALISTS

Mr Amr Raheem
Urology

4.98

Patient trust score

206

patient reviews

2

professional endorsements
Mr Ali Al Chami
Obstetrics & Gynaecology

4.95

Patient trust score

39

patient reviews

0

professional endorsements
Mr Javier Cordero
Obstetrics & Gynaecology

5.00

Patient trust score

1

patient reviews

0

professional endorsements
Ms Jara Ben Nagi
Obstetrics & Gynaecology

4.90

Patient trust score

53

patient reviews

1

professional endorsement
Mr Ramesan Navaratnarajah
Obstetrics & Gynaecology

5.00

Patient trust score

7

patient reviews

6

professional endorsements
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FAQ

What are CRGH City's reviews like?

CRGH City's overall patient rating is 4.86 out of 5 stars on Doctify.

This is based on 145 reviews

Where is CRGH City located?

CRGH City is located at 16 St John Street, London, United Kingdom, EC1M 4NT

When is CRGH City open?

CRGH City is open Monday (08:00 - 17:00), Tuesday (08:00 - 17:00), Wednesday (08:00 - 17:00), Thursday (08:00 - 17:00), Friday (08:00 - 17:00)

What is the phone number for CRGH City?

+442078372905

What consultants work at CRGH City?

You can find a list of the consultants that work at CRGH City here

Does CRGH City accept new patients?

CRGH City generally accepts new patients.

Get in touch with this practice to enquire as a new patient