Foot Factor

We noticed that our daughter was walking with her heels turning inward, which was causing her shoes to wear out unevenly and become deformed. We decided to contact Hugo at Footfactor for an assessment of her feet.

I needed a review of my orthotics, as they were now about two years old. In the last few months, the practice has moved down a floor in the building, resulting in a far airier, far more modern and far more pleasant environment, and it also means that they are finally able to expand the practice, While it’s still a work in progress, the upgrade to the environment is fantastic! What’s not changed is that Hugo and Matt remain the most excellent orthosis techs that I’ve ever dealt with. They are both charming, efficient, attentive to detail and professional. The key advantage of the practice is that they follow the French method of both designing and creating your orthotics while you are there. The result was that s always, I waked out with a remedy for the minor issues that had arisen since my last orthotics were made. They may have been, as Hugo put it, “minor changes”, but they’ve made major improvements to how I stand, how I walk and how I feel. I’d recommend them without hesitation.

I've had a knee problem for a long time. My consultant recommended Footfactor to see if surgery could be delayed or even prevented. The service was great, from booking through to making my orthotics and I'm happy to report that my knee pain has almost gone. Thanks Hugo and Matt

Excellent service, great to have the podiatry consultation and my orthotic insoles then made immediately. Matt was very knowledgeable and his advice on footwear was useful too.

Foot Factor’s Bespoke Orthotics have changed my Life I’ve had bespoke orthotics for years, and now know they were doing absolutely nothing. Foot Factor’s bespoke orthotics are nothing short of magical. I arrived for my appointment in Jan 2025 in extreme pain, which I had quietly suffered with for over 5 years. I could barely walk due to a plethora of issues from foot and knee surgeries. My exercise regime had become non existent and I was dreading entering my later years with an ever weakening body filled with even more pain. I revisited surgeons who told me I needed more surgery but that was not an option for me. I had a full consultation with Matt and bespoke orthotics made within 90 minutes. I walked out with no pain whatsoever. I was completely stunned. I took on bodyweight strength training immediately, improving by the week, with no pain. Six months on, my body is stronger than it has ever been, something I thought would never be possible; and it would not have been, without Foot Factor’s orthotics. I am quite literally a changed person. I implore you to book your visit now, after 90 minutes, you’re given the chance to restore your health both physically and mentally. Thank you Matt,Hugo and Kristin.

I have been a client of Foot Factor's for the past 24 years and in this time have had many sets of orthotics made for me, the latest being in January 2025 when I had another two pairs hand crafted. Many thousands of miles later, they have totally transformed my walking and hiking enjoyment and I cannot speak highly enough of the team, their care and their professionalism.

Thank you so much. It was of the best decision-to trust you and order my bespoke insoles. After a couple of days of minimal discomfort my life changed completely- I don’t feel pain in my feet any more! Can walk as much as I want without pain. Thank you

Very good quality insoles and great service, I would 100% recommend.

After having tried a great many different insoles from across this country, FootFactor's insoles were the first (and only) ones that actually worked for my situation. Well worth the price!

A great experience - helpful pre-booking info, appointment on time and a friendly, knowledgeable practioner.