2 Randolph Pl, Edinburgh, United Kingdom, EH3 7TQ
Specialties:
General Practice (GP)
Dermatology
View all (+1)
6 specialists
8 healthcare followers
2 Randolph Pl, Edinburgh, United Kingdom, EH3 7TQ
Specialties:
General Practice (GP)
Dermatology
View all (+1)
6 specialists
8 healthcare followers
5
Dr Robertson is a delight to see and I really appreciate the time and space of an 30 minute appointment. I feel very well cared for.
Thank you for your kind words. We are glad the longer appointment gives you the time and space you need to feel well cared for by Dr Robertson.
09 Sep 20262.75
Dr Merrie was pleasant and professional. However, I would have appreciated being informed that another patient had been slotted into the first 15 minutes of my appointment, especially as I had travelled a long way to come to this appointment and had to catch a specific train home. I was also assured I would be sent the results of my blood test and still have not received these five days after my appointment. I came away feeling stressed rather than reassured.
We are sorry to hear about your experience and understand how frustrating and stressful this must have been, particularly after travelling a long distance. We welcome all feedback and use it to help improve our service. As this review is anonymous, we are unable to investigate or respond to your concerns personally. If you would be willing to contact us by emailing admin@edinburghgp.co.uk, we would be happy to look into what happened, including the delay in receiving your blood test results.
26 Aug 20265
Very efficient and professional. Appointment at a day’s notice and seen bang on time.
Thank you for your feedback. It’s great to hear that we could offer you a prompt appointment and see you on time.
09 Sep 20265
5
Warm welcome from reception staff and offered coffee on arrival. The waiting area is lovely to sit in. It is spacious and relaxing. I had an appointment with Dr Williamson. Dr Williamson puts you completely at ease. When I come here the doctor really listens to my health concerns and offers great help and advice as to how to move forward with them and try to resolve any issues and concerns i may have and how to move forward with them. This is so much appreciated. I would 100% recommend this practice.
Thank you for your wonderful recommendation. We are pleased you always feel welcomed, listened to and supported by Dr Williamson and our reception team.
09 Sep 20264.75
My experience was wonderful!
Thank you for your lovely feedback. We are very happy to hear that you had a positive experience with us.
09 Sep 20265
That was a very positive and fast efficient service I made a referral at midnight and received a response by 7 am the following morning the reception staff could not be more helpful and they gave me reassurance at a time of crisis. Dr Robertson was very good with my 14 year old son and very patient with us parents. also follow up steps were made clear . Thank you !
Thank you for your thoughtful feedback. We are pleased our team responded quickly, provided reassurance and made the next steps clear. We will share your kind comments with Dr Robertson and our reception team.
09 Sep 20265
I was having a mental health crisis and the administrative staff were very kind to me.
Thank you for sharing this with us. We are glad our administrative team treated you with kindness and supported you during such a difficult time.
09 Sep 20265
After moving to Edinburgh from the United States, one of the biggest challenges I faced was finding a GP who truly understood my complex medical history and the differences between the US and UK healthcare systems. It had been a frustrating experience until I met Dr. Alanna Merrie. From the moment I walked into her office, she listened with genuine care, compassion, and patience. She took the time to understand not only my medical conditions but also the journey that brought me here. I never felt rushed or dismissed. Instead, I felt heard, understood, and respected. What impressed me most was that she didn't just listen. She developed a thoughtful plan, explained the next steps clearly, and gave me confidence that I was finally in the right hands. After weeks of uncertainty, that reassurance meant more than I can express. If you're looking for a GP who combines outstanding clinical knowledge with kindness, empathy, and a truly patient-centered approach, I cannot recommend Dr. Merrie highly enough. She has earned my complete trust, and I can genuinely say I have found my GP for life. Thank you, Dr. Merrie, for making such a positive difference when I needed it most.
Thank you for your heartfelt review. We are so pleased Dr Merrie made you feel heard, understood and confident in your care. Your trust means a great deal, and we will make sure she receives your wonderful feedback.
09 Sep 20265
Everything went smoothly and staff were very helpful