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Deanbrook Practice

Deanbrook Practice, The Candover Clinic, Basingstoke, United Kingdom, RG24 9NA

Specialties:

General Practice (GP)

1 specialist

16 healthcare followers

4.93

/5

(717 reviews)

Deanbrook Practice, The Candover Clinic, Basingstoke, United Kingdom, RG24 9NA

Specialties:

General Practice (GP)

1 specialist

16 healthcare followers

Book

Reviews

4.75

Sat in waiting room for a while but not bothered. Dr was fantastic, friendly and very professional. Cannot fault her or the entire process. Will definitely continue to use.

25 Apr 2025verified patient
Patient seen for:
Health Assessments

Reply from Deanbrook Practice

Thank you for your kind review. Sorry to hear you had a bit of a wait.

30 Apr 2025

4.25

Staff were helpful, waiting room clean. You don’t need much more when you’re waiting to see a doctor!

25 Apr 2025verified patient
Patient seen for:
Hand Pain

Reply from Deanbrook Practice

Thank you.

30 Apr 2025

5

Friendly and kind experienced staff. Great to find a place to get every Heath worry of your chest.

25 Apr 2025verified patient

Reply from Deanbrook Practice

Thank you.

30 Apr 2025

5

Very good and efficient. Great consultation with doctor

24 Apr 2025verified patient

Reply from Deanbrook Practice

Thank you.

30 Apr 2025

5

Excellent service from booking to treatment so far.

19 Apr 2025verified patient
Patient seen for:
Women's Health

Reply from Deanbrook Practice

Thank you.

30 Apr 2025

3.5

I was 5 mins late as I was stuck in traffic - I called ahead to let reception know but I then waited 30 mins before being seen. On arrival, I was told to help myself to a drink and take a seat which I was unable to do as I was on crutches - not conducive to carrying a cup! Might be useful to offer to get patients a drink if they are on crutches and therefore unable to do so themselves.

18 Apr 2025verified patient
Patient seen for:
Cyst Removal

Reply from Deanbrook Practice

Thank you for your review. I'm sorry that you had to wait a while for your appointment. Our procedure when a patient is running late would be to monitor the situation and then to decide whether we should see the next patient who has arrived already for their appointment. In this case we took the next patient in so they weren't consequently late for their appointment. Regarding unable to make a coffee. The reception staff are kept rather busy. Please always just ask. They will be happy to assist.

28 Apr 2025

5

This is how to run a Practice - faultless at every level

17 Apr 2025verified patient

Reply from Deanbrook Practice

Many thanks for your kind review.

28 Apr 2025

4.75

Altogether a very stress free experience,everyone most helpful and cheerful.

16 Apr 2025verified patient

Reply from Deanbrook Practice

Thank you for your kind review.

28 Apr 2025

4.5

Efficient, early service.

16 Apr 2025verified patient

Reply from Deanbrook Practice

Thank you.

28 Apr 2025

4.75

Dr Johnstone was friendly, professional and reassuring and the consultation was excellent.

15 Apr 2025verified patient
Patient seen for:
Aged and Sundamaged Skin

Reply from Deanbrook Practice

Thank you

28 Apr 2025