Deanbrook Practice, The Candover Clinic, Basingstoke, United Kingdom, RG24 9NA
Specialties:
General Practice (GP)
1 specialist
16 healthcare followers
Deanbrook Practice, The Candover Clinic, Basingstoke, United Kingdom, RG24 9NA
Specialties:
General Practice (GP)
1 specialist
16 healthcare followers
4.75
Sat in waiting room for a while but not bothered. Dr was fantastic, friendly and very professional. Cannot fault her or the entire process. Will definitely continue to use.
Thank you for your kind review. Sorry to hear you had a bit of a wait.
30 Apr 20254.25
Staff were helpful, waiting room clean. You don’t need much more when you’re waiting to see a doctor!
Thank you.
30 Apr 20255
Friendly and kind experienced staff. Great to find a place to get every Heath worry of your chest.
Thank you.
30 Apr 20255
Very good and efficient. Great consultation with doctor
Thank you.
30 Apr 20255
Excellent service from booking to treatment so far.
Thank you.
30 Apr 20253.5
I was 5 mins late as I was stuck in traffic - I called ahead to let reception know but I then waited 30 mins before being seen. On arrival, I was told to help myself to a drink and take a seat which I was unable to do as I was on crutches - not conducive to carrying a cup! Might be useful to offer to get patients a drink if they are on crutches and therefore unable to do so themselves.
Thank you for your review. I'm sorry that you had to wait a while for your appointment. Our procedure when a patient is running late would be to monitor the situation and then to decide whether we should see the next patient who has arrived already for their appointment. In this case we took the next patient in so they weren't consequently late for their appointment. Regarding unable to make a coffee. The reception staff are kept rather busy. Please always just ask. They will be happy to assist.
28 Apr 20255
This is how to run a Practice - faultless at every level
Many thanks for your kind review.
28 Apr 20254.75
Altogether a very stress free experience,everyone most helpful and cheerful.
Thank you for your kind review.
28 Apr 20254.5
Efficient, early service.
Thank you.
28 Apr 20254.75
Dr Johnstone was friendly, professional and reassuring and the consultation was excellent.
Thank you
28 Apr 2025