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Deanbrook Practice

Deanbrook Practice, The Candover Clinic, Basingstoke, United Kingdom, RG24 9NA

Specialties:

General Practice (GP)

1 specialist

16 healthcare followers

4.93

/5

(717 reviews)

Deanbrook Practice, The Candover Clinic, Basingstoke, United Kingdom, RG24 9NA

Specialties:

General Practice (GP)

1 specialist

16 healthcare followers

Book

Reviews

5

Dr Johnstone was so knowledgeable on the issue I wanted to discuss - filled me with reassurance and confidence. She also seemed to have plenty of time to discuss things thoroughly. Thank you!

02 Feb 2026verified patient
Patient seen for:
Women's Health
Menopause
Hormone Replacement Therapy (HRT)

Reply from Deanbrook Practice

Thank you.

23 Feb 2026

5

1. We were wrong footed by the entrance barrier, but luckily another patient was close to the entrance button. 2. Parking was tight - we had to park in the radiology section, but hoped that would be ok. 3. The surgery was wonderfully light and airy and spatially arranged in such a way that each patient could have space and privacy. 4. The staff i have spoken to on the phone were immensely welcoming and efficient, as were the ladies on the desk on arrival 5. The loos were wonderfully clean and airy. 6. Dr. Johnstone was most welcoming and sympathetic. I can't make the next step work, which is to review Dr. J. On only one visit, my experience was very positive. She was clearly listening to what i was saying, and made a very quick referral, for which I am very grateful.

02 Feb 2026verified patient
Patient seen for:
Referral Letter

Reply from Deanbrook Practice

Many thanks for your kind review. With regards to parking etc, I shall of course bring this to the attention of the Candover Clinic.

23 Feb 2026

5

A very welcoming desk staff, clean fresh open waiting area, saw doctor on time who was extra helpful and sorted all worries that we had definitely an 11 out of 10 Thank you're.

29 Jan 2026verified patient
Patient seen for:
Anxiety Disorder

Reply from Deanbrook Practice

Many thanks.

23 Feb 2026

5

Very efficient and punctual. Generous amount of time and care received from Dr Johnstone. Helpful and friendly ladies on reception. Parking is wonderful! Thank you

29 Jan 2026verified patient

Reply from Deanbrook Practice

Thank you for your kind review.

23 Feb 2026

5

The Receptionist was smiling and helpful with filling in form. Also, most welcoming, the heater above the main entrance door was much appreciated in this cold weather. Dr Kate Bailey was kind, considerate and not at all rushed and sent follow up within hours regarding the next step.

27 Jan 2026verified patient
Patient seen for:
Referral Letter

Reply from Deanbrook Practice

Thank you for your kind review.

23 Feb 2026

4.75

The whole visit was very good from having parking available, friendly and obliging reception staff to a very complete, concise and informative appointment with the doctor.

27 Jan 2026verified patient
Patient seen for:
Skin Cancer

Reply from Deanbrook Practice

Thank you.

23 Feb 2026

4.75

Good modern clean environment. Didn't wait very long to be seen. Very professional experience - they really care and listen to you.

27 Jan 2026verified patient
Patient seen for:
Frozen Shoulder

Reply from Deanbrook Practice

Thank you.

23 Feb 2026

5

Polite, friendly and thorough

26 Jan 2026verified patient

Reply from Deanbrook Practice

Thank you.

23 Feb 2026

5

Deanbrook is excellent. The Candover Clinic reception staff are friendly and helpful. The waiting area is comfortable. I saw Dr Alison Johnstone. She is kind and sympathetic. Her general medical knowledge goes way beyond anything I have experienced with other General Practitioners.

26 Jan 2026verified patient

Reply from Deanbrook Practice

Thank you for your kind review.

23 Feb 2026

4.75

This GP appointment met my expectations in terms of timing and outcome. It enabled a rapid X-ray and set up the conditions for a referral to a specialist.

25 Jan 2026verified patient
Patient seen for:
Shoulder Pain

Reply from Deanbrook Practice

Thank you.

23 Feb 2026