Claverton Down Road, Bath, United Kingdom, BA2 7BR
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*Star rating based on patient reviews
65 reviews
3.5
Receptionist didn’t acknowledge presence though standing directly in front of her. Wait until colleague sat next to her asked is she could help. The receptionist could have at least acknowledged me and said something like my colleague will be with you in a moment. Seemed rude and indifferent.
Thank you for taking the time to provide your feedback, we will look into this to ensure that other patients receive a warmer reception.
4.75
Friendly consultant, explained everything thoroughly.
Thank you for your review, it is great to read that your consultant was friendly and that everything was explained thoroughly. Kind regards Lucie Stitch Bath Clinic
5
Staff are very friendly and professional.
Thank you for your high rating for Bath Clinic We are pleased we could meet your expectations of high quality health care. Kind regards Lucie Stitch Bath Clinic
5
Staff very nice. I felt well looked after.
Thank you for your 5-star review, it is great to read that you felt well looked after at Bath Clinic. Kindest regards Lucie Connock On behalf of Bath Clinic.
4.5
Great hospital, some of the rooms are looking a bit weathered compared to other Circle hospitals (to be fair the only one I can compare it with is Reading Circle). Would have liked a greater choice of food in evening, more cooked than sandwich and maybe a soft drink. Staff were incredible which is the most important thing and felt the hospital was clean
Thank you for your feedback which I will pass on to the team so that we can look to improve these areas. Best Wishes Lucie Connock On behalf of Bath Clinic
4.75
There are just a few things that I experienced that I found not acceptable for a private paying patient 😒
Thank you for your feedback which we really appreciate. We want to ensure that all of our patients receive a great service from us, therefore, in order for us to investigate this please can you send further details to bathplo@circlehealthgroup.co.uk. We look forward to hearing from you. Kind regard Lucie Connock On behalf of Bath Clinic
5
All the staff were very welcoming and supportive. My husband thought the staff were professional and was very appreciative of the reception staff’s help with parking. The care I received was of a very high standard and nothing was too much trouble. As a retired nurse this was wonderful to experience and I very much appreciated it.
Thank you for taking the time to write a 5-star review of your recent experience at Bath Clinic. It is great to read that our staff were professional and helpful. We always strive to deliver the best level of care so it is also great to read that you felt the care received was of a very high standard. Wishing you all the best. Kind regards Lucie Connock On behalf of Bath Clinic.
4.75
Staff where very tentative to my needs
Thank you for your review. it is good to read that you felt the staff at Bath Clinic were very tentative to your need. Best wishes Lucie Connock On behalf of Bath Clinic
5
The care and support at Bath Clinic was exceptional. My nurse that looked after me the most, got in contact with me leading up to my surgery, so she could introduce herself and answer any questions. She was amazing, friendly and reassuring. She visited me during my stay and since my surgery has asked about my recovery. All of the other team members at Bath Clinic were professional and fantastic. They made my care a priority. I thank everyone.
Thank you for taking the time to write us a 5 star review, It is great to read that felt the care and support you received was excellent. Wishing you all the best. Kind Regards Lucie Connock Bath Clinic
5
All the staff were very professional and reassuring. I felt nothing was too much trouble and that they really wanted to help me pre and post op. I would definitely choose Bath Clinic again.
Thank you for rating us with 5 stars. It is great to read that you would choose Bath Clinic again in the future. Kings Regards Lucie Connock On behalf of Bath Clinic