Anglian Urology Associates

Appointments related to pre and post treatment, no issues with parking, waiting follow ups

Fast and efficient

Efficient, friendly, reassuring and helpful.

excellent support and advise.

Great professional service and totally focused on wellbeing of my health. Could not ask for any improvement.

Overall experience was good, although the last appointment being 45 minutes late was frustrating

Friendly and professional team working for Mr Pillai who is an outstanding surgeon with excellent and compassionate patient relationship skills. Mr Pillai has a genuinely friendly and reassuring manner that is also true of his team too - they have all made a huge difference to my positive outcome and I’m very grateful to them all .

Communication has been brilliant from Jo Watson, service from Mr Data has been exceptional

I had to visit for my pre op checks and tests. A very professional and friendly service. My nurse, I think her name was Kate, was brilliant and very reassuring.

Mr Datta made what was an incredibly frightening and painful experience so much easier to cope with. I was diagnosed with a large kidney stone after an excruciatingly painful visit to A&E. I met Mr Datta a few days later, and he explained everything clearly and arranged for me to undergo a ureteroscopy just 14 days later, with seven days of pre-operative antibiotics beforehand. On admission to The Oaks, I was welcomed by friendly reception staff before being shown to a clean, comfortable room. The nursing team were kind, knowledgeable and carried out all my pre-operative checks with professionalism and compassion. The anaesthetist took the time to explain everything, and Mr Datta came to see me beforehand for a reassuring chat, which really helped put me at ease. Once I was in theatre, the whole team were incredibly friendly and reassuring. The last thing I remember hearing was, "Don't worry, we're going to take care of you." The next thing I knew, the procedure was over, and I genuinely felt as though I'd had the best sleep ever. The aftercare was equally outstanding. I was back home by late afternoon, and every follow-up appointment arranged by Mr Datta's secretary went smoothly and efficiently. I cannot rate Mr Datta and his entire team highly enough. Their professionalism, expertise, kindness and compassion made a very difficult experience so much easier. Thank you all for taking such wonderful care of me.