Anglian Urology Associates

Mr Datta made what was an incredibly frightening and painful experience so much easier to cope with. I was diagnosed with a large kidney stone after an excruciatingly painful visit to A&E. I met Mr Datta a few days later, and he explained everything clearly and arranged for me to undergo a ureteroscopy just 14 days later, with seven days of pre-operative antibiotics beforehand. On admission to The Oaks, I was welcomed by friendly reception staff before being shown to a clean, comfortable room. The nursing team were kind, knowledgeable and carried out all my pre-operative checks with professionalism and compassion. The anaesthetist took the time to explain everything, and Mr Datta came to see me beforehand for a reassuring chat, which really helped put me at ease. Once I was in theatre, the whole team were incredibly friendly and reassuring. The last thing I remember hearing was, "Don't worry, we're going to take care of you." The next thing I knew, the procedure was over, and I genuinely felt as though I'd had the best sleep ever. The aftercare was equally outstanding. I was back home by late afternoon, and every follow-up appointment arranged by Mr Datta's secretary went smoothly and efficiently. I cannot rate Mr Datta and his entire team highly enough. Their professionalism, expertise, kindness and compassion made a very difficult experience so much easier. Thank you all for taking such wonderful care of me.

The hospital os easy to get to and park. It's very clean and organised. Staff are friendly and efficient.

Dr. Pillai was excellent throughout my mother's care. He was very clear in explaining the situation, the possible causes, and the available diagnostic options. What particularly stood out was his understanding of the financial burden that medical investigations can place on patients. Initially, he recommended both a CT scan and a cystoscopy to investigate the cause of the symptoms. However, rather than proceeding with both immediately, he suggested completing the CT scan first and reviewing the results before deciding whether a cystoscopy was necessary. He even offered to provide his recommendation after reviewing the CT scan without requiring an additional follow-up appointment, which I thought was a very considerate and patient-focused approach. Fortunately, the CT scan identified the issue, and Dr. Pillai was able to advise us accordingly. Beyond his clinical expertise, I appreciated his kindness and personal touch. My mother was very anxious and intimidated by the hospital environment, but Dr. Pillai took the time to communicate with her in a calm and reassuring manner, helping her feel comfortable and understood. I would highly recommend Dr. Pillai to anyone looking for a knowledgeable, compassionate, and patient-centred urologist.

I couldn't fault my treatment at the Ocks hospital, and also Mr Datta, he explained everything very clearly and put my mind at rest about my operation.

Very good service - prompt and helpful.

A very positive and well executed procedure, given it very delicate nature.

Great service

Visit for a review with mr Datta

Mr Pillai was very calm friendly and reassuring.

Overall i was very pleased with the professionalism of Mr Maan and the support of the nursing team. I would only add that upon my initial discharge which was 24 hours after the operation there was a handover of staff after reinsertion of the catheter and my wife and I felt we were given a crash course in catheter management which all felt very rushed!